Premium Essay

Reverse Supply Chain Management

In: Other Topics

Submitted By adonis
Words 23091
Pages 93
Reverse Supply Chain Management
-explore the feasibility to incorporate forward supply chain strategy into the reverse supply chain in the electronic industry

Yin Wei

Graduate School
Master of Science in Logistics and Transport Management Master Degree Project No. 2011:72 Supervisor: Ove Krafft

ACKNOWLEDGEMENT
I would like to express my enormous gratitude and appreciation to all those who supported me and contributed to complete this thesis successfully throughout the entire research process. My special thanks go to the Logistics and Transport Research Group within Graduate School, the University of Gothenburg, for giving me the great opportunity to commence this thesis in the first instance. I am also thankful to my supervisor Ove Krafft, whose stimulating suggestions, guidance and encouragement helped me all the time in the research and writing process of this thesis. Special appreciation is further devoted to all the respondents in the interviews, for their openness and patience in taking time to answer the questions and providing me with relevant and essential information for my study. Without their contribution, it would have been inconceivable to make this thesis a success. Particular appreciation goes to Suning Appliance. In additional I am also grateful to my classmates in Master Programme of Science in Logistics and Transport Management, especially those who opposed on my work and posed their constructive suggestions for further improvements of this thesis. Last but not least, I would like to give my immense thanks to my family for their love and patience. Göteborg, May 2011

Wei Yin

I

Master Degree Project in Logistics and Transport Management Title: Reverse Supply Chain Management - Explore the feasibility to incorporate forward supply chain strategy into the reverse supply chain in electronic industry Wei Yin Ove Krafft (School of...

Similar Documents

Premium Essay

Exploring Reverse Supply Chain Management Practices in Turkey

...Exploring reverse supply chain management practices in Turkey CIA - 1 Authors - Ismail Erol; Meltem Nurtanis Velioglu; Funda Sivrikaya Serifoglu; Büyüközkan, Gülçin; Aras, Necati; Çakar, Nigar Demircan; Aybek Korugan Title of the Paper - Exploring reverse supply chain management practices in Turkey Journal link -- http://search.proquest.com/docview/216861295?accountid=38885 Copyright: Copyright Emerald Group Publishing Limited 2010 Name – Dilip.K.Singh Register Number – 1421212 Section - K The Research article is an effort by the researchers in order to find out the reverse supply chain management initiatives in certain Turkish industries like automotive, white goods, electric/electronics, and furniture industries. This research paper begins with a small abstract then a brief introduction trying to explain what reverse supply......

Words: 932 - Pages: 4

Premium Essay

Sustainable Supply Chain

...SUSTAINABILITY Role of reverse logistics and closed-loop supply chain in sustainability Implementation Manufacturing Strategy | AbstractIn this interim report, motive for doing this topic has been discussed and further, the methodology which will be used to reach the conclusion is also been mentioned. Finally, expected takeaway are also been highlighted. Kuldeep Jain - 1401083 Term Paper – Interim Report | Role of reverse logistics and closed-loop supply chain in sustainability Implementation Manufacturing Strategy | AbstractIn this interim report, motive for doing this topic has been discussed and further, the methodology which will be used to reach the conclusion is also been mentioned. Finally, expected takeaway are also been highlighted. Kuldeep Jain - 1401083 Term Paper – Interim Report | Contents Objective 1 Why this topic? 2 Introduction 2 Methodology & Scope 3 Literature review 3 Expected Takeaway(s) 4 References 5 Objective The objective of this term paper is to understand the role of reverse logistics and closed loop supply chain in sustainability implementation by means of literature study and secondary research. Why this topic? In today’s cut throat competition, organizations are focusing more on customer satisfaction to remain competitive in the market. It is very important to look at reverse logistics as a new strategy rather than expenses. Today, organizations are investing more in developing there reverse logistics......

Words: 998 - Pages: 4

Premium Essay

Reverse Logistics & Sustainability

...FUELING SUSTAINABILITY THROUGH REVERSE LOGISTICS Renee Angelo LGMT 685 September 29, 2015 Table of Contents Executive Summary | 1 | Introduction | 2 | Sustainability in supply chain | 3 | Reverse Logistics | 4 | Defining Reverse Logistics | 4 | Returned product categories | 5 | Fueling sustainability through reverse logistics | 8 | Reverse logistics and the social component of sustainability | 8 | Reverse logistics and the environmental component of sustainability | 9 | Reverse logistics and the financial component of sustainability | 10 | Conclusions | 11 | References | 12 | Executive Summary The concept of reverse logistics is basically driven by wide range of aspects, most particularly in obtaining sustainability. Because of the fact that environmental awareness as well as numerous environment-related regulations has constantly put pressure on various companies, particularly manufacturers, in proper disposal of used products in a more environmentally responsible way, reverse logistics is now a mainstream concern for companies. This study argues that reverse logistics could fuel business sustainability. Based on the findings, reverse logistics play significant roles in achieving economic, social and environmental sustainability, which are the three basic components of sustainability in business perspective. Key evidences from literature supported the arguments. Introduction It is apparent that the capability of a......

Words: 3255 - Pages: 14

Premium Essay

Product Returns

...Reverse Logistics: Product Returns Program Simplified with Technology Assignment By Jairo L. Hernandez Student Number: 4040078 RLMT 401, Reverse Logistics Data and Security Resilience Professor Lawrence Reeves III 27 April 2013 Tables of Contents Title Page Introduction: Consumer Products 2 What’s Reverse Logistics? 2 Cross-Functional Enterprise Systems 3 Data Collecting 3 Customer Identification 4 Resolution 5 Conclusion 6 Reverse Logistics: Product Returns Program Simplified with Technology Introduction: Consumer Products In the 21st century, the U.S. economy has tremendously increased its consumption rate of natural resources with the manufacturing of consumer products. The U.S. Environmental Protection Agency (EPA) (2012) reported, “In 2009, discarded TVs, computers, peripherals (including printers, scanners, [and] fax machines) mice, keyboards, and cell phones totaled about 2.37 million short tons.” Natural resources are used in a daily basis to manufacture products with distributing material in forward logistics. This process of materials being produced by manufacturers shipped to warehouses across the world and stored until a demand is requested and then delivered to a retailer or when a Internet buy occurs, delivered to the customer. Logistics plays a vital role in distributing goods throughout the supply chain, how is unwanted or unused material being tracked for recovery from the consumer? What’s Reverse Logistics? The......

Words: 1588 - Pages: 7

Premium Essay

Mba Project

...TRANSPORT & LOGISTICS Reverse Logistics in the Supply Chain a report by James R Stock Professor of Marketing and Logistics, University of South Florida James R Stock is a professor of Marketing and Logistics at the University of South Florida, Tampa. He is the author or co-author of more than 90 publications in the area of logistics. His specialities are in the areas of reverse logistics and the marketing-logistics interface. Currently, Dr Stock serves as Editor of the International Journal of Physical Distribution and Logistics Management and is a frequent speaker and consultant on reverse logistics and other logistics topics throughout North America, Europe and Africa. In evaluating the importance of logistics within supply chains, many published ‘lists’ of logistics attributes have reverse logistics rated relatively low in importance. Such ratings are, however, misleading. Product quality, competitive prices, consistent order cycle times, ontime deliveries and low damage rates have traditionally been very important, and will continue to be so in the future. Today, they are the ‘price of admission’ to the competitive arena. Many competitors have reached parity on many of these important logistics attributes and they have become standard offerings of these companies and basic requirements of customers. Organisations not meeting standards on these attributes are usually not even considered in purchasing and/or outsourcing decisions. When a firm achieves......

Words: 2451 - Pages: 10

Premium Essay

Fashion & Sustainability

...Fashion Management Studies (FMS) National Institute of Fashion Technology (NIFT) (Ministry of Textiles, Govt. of India) GH-0 Road, Behind Infocity Gandhinagar 382007. Gujarat http://www.nift.ac.in December, 2013 Fashion & Sustainability BackGround Myth: Sustainable Fashion is just wearing natural, organic or green fashion. Truth: Sustainable Fashion is about being * Eco friendly * Socially-Responsible * Commercially feasible * Animal-Cruelty Free Sustainability and responsibility are two sides of one and the same coin. Today Apparel Industry stands as a big medium of innovation and smart up cycling. Sustainability becomes more crucial if one has to deal with it in the apparel sector in order to manage excess and wastage. This systematic research aims to find out about all the sustainable measures practiced by companies producing such articles. Acknowledgement I would generously like to thank my Mentor Jagriti Mishra for her continual support, feedback and constructive discussions. I owe my secondary research to Ebsco, DELNET Google Scholar, Nift Resource Center and Library and the whole FMS department of NIFT, Gandhinagar. table of contents Background study 3 acknowledgement 4 table of contents 5 1 INTRODUCTION 7 1.1 Statement of the problem 8 1.2 Objectives 8 1.3 Significance of study 8 2 LITERATURE REVIEW 10 2.1 Conceptof Sustainability 10 2.2 Sustainability in relation to fashion 13 3 SUSTAINABLE SUPPLY......

Words: 6742 - Pages: 27

Premium Essay

Supply Chain Management

...Reverse Logistics Case study comparison between an electronic and a fashion organization Master’s thesis within Logistics Author: Martin Creutz Fredrik Larsson Tutor: Jönköping Beverley Waugh May 2012 Master’s Thesis in Logistics Title: Author: Tutor: Date: Subject terms: Reverse Logistics Case study comparison between an electronic and a fashion organization Martin Creutz & Fredrik Larsson Beverley Waugh 2012-05-14 Reverse logistics, drivers and barriers, reverse flow, electronic industry, fashion industry Acknowledgements We would like to thank Lars Bergh and Robert Johansson from Elgiganten who have provided us with enormous support and guidance. Their insights are largely reflected continuously in our writings and serve as a solid foundation to this study. We would also like to thank our contact person at the fashion retailer. Special thanks to our supervisor Beverley Waugh. Your comments and opinions were greatly appreciated and taken into consideration. Abstract A large number of organizations that offer products today are experiencing returns; whether it is the return of a book from an online book store, the return of a television to the electronic retailer or a garment to a fashion retailer. How organizations handle product returns (reverse logistics) differs and also how much focuses each organization places on it, because after all; it is extremely difficult to actually make revenue on reverse logistics. Why spend time and money on it? This study focuses on......

Words: 20657 - Pages: 83

Premium Essay

Cscp Outline

...APICS Certified Supply Chain Professional Exam Content Outline I. Supply Chain Management (SCM) Fundamentals (30%) A. Overview of supply chain management 1.              Supply chain management process overview 2.              Definitions of supply chain, supply chain management, including reverse supply chain 3.              Value and benefits of supply chain management (using the supply chain to improve profitability and decrease working capital) a. Key stakeholders in the supply chain 4.              Evolution of supply chain management (definition of different stages, recognition, understanding, examples) a. Functional supply chains b. Integrated supply chains (internal and external) c. Value networks B. Aligning supply chain management with corporate strategy 1.              Corporate strategy (strategic and financial planning) 2.              Competitive priorities and future direction (use of visibility, velocity, and variability) 3.              Aligning supply chain strategy and capabilities with corporate strategy 4.              Driving supply chain decisions (e.g. processes, capacities, locations, etc.) with competitive priorities and supply chain strategy 5.              Using ERP to align operations......

Words: 763 - Pages: 4

Premium Essay

Logistics Management Paper

...Logistics Management Paper SCOM 352 Logistics Management Logistics Management is part of the Supply Chain Management that controls, implements, plans the efficient, productive, reverse and forward flow and warehousing of goods, services, and relevant information between the point of origin and the point of destination in order to meet customer demands (About.com Logistics/ Supply Chain 2011). Logistics software helps improve the supply chain industry in automating the workflow as well as management of the system. It also helps improve the overall effectiveness of logistics management for transportation, logistics network, information, warehousing, and materials handling and packaging. Elements of Logistics Management for Employees Logistics consists of ten elements. 1. Planning and Maintenance. The process of developing and establishing maintenance, support and repair processes for the life of the system. 2. Supply Support. The process which acquires stores, receives, catalog, dispose of issue, and transfers items in big quantities to meet the needs of their customer customers. 3. Personnel and Manpower. Is the process that helps determine how many employee's it takes to operate, sustain, and maintain the system. 4. Technical Information. Is information collected in order for the company to maintain operating systems and equipment. 5. Facilities. This includes storage facilities whether they be permanent or part time to store their product...

Words: 1035 - Pages: 5

Premium Essay

Growing Importance of Reverse Logistics

... Growing importance of reverse logistics Prof Samir K Srivastava Reverse logistics is the process of moving a product from the consumer to the manufacturer, or any other stage in the supply chain, for re-use or proper disposal. It has grown in importance due to many reasons. One of the most prominent reasons is the growing concern for the environment. Consumer demand for clean manufacturing and recycling is increasing, many times leading to legislation as well. Consumers expect to trade in an old product when they buy a new one. Cost is another reason. Research shows that reverse logistics may be a worthwhile proposition even in the contexts where regulatory and consumer pressures are insignificant. It is becoming vital as service management activities and take-back for products such as automobiles, refrigerators and other white goods, cellular handsets, apparels, lead-acid batteries, furniture, televisions, computer peripherals, personal computers, laptops, etc. are on the increase. Advancements in Information and Communication Technologies (ICT) and their utility in supporting related data collection, transmission and processing have given it further fillip. Aftermarkets, product recalls and collection of post-consumer goods by various supply chain stakeholders is gaining interest worldwide. Establishing a well-managed reverse logistics system can be a value-adding proposition for organisations and supply chains. It can not only......

Words: 798 - Pages: 4

Premium Essay

Revers Logistics

...THE CONCEPT OF REVERSE LOGISTICS. A REVIEW OF LITERATURE1 Isabel Fernández Quesada2 ABSTRACT This paper aims at providing a review of Reverse Logistics concept from a broad set of articles, published mainly in the last decade. From their reading, the author has detected the lack of a desirable largely accepted consensus on what constitutes Reverse Logistics, either on what the range of activities should be included within its scope or how to denominate each of its options in a not fuzzy way. The clarification of the concept matters for several reasons. On the one hand, most of the so called, environmental regulations -which have been passed in a growing manner, in recent years and in many parts of the world- usually mention some objectives to be reached in certain periods of time, in relation to some of the Reverse Logistics activities (being perhaps the most common one, recycling targets). Given that not only consumers, but also both companies and municipalities are committed with these goals, it would be handy and desirable to have a clear idea of what is meant by each denomination and the implications that each one may have. On the other hand, having a definite guideline of this conceptual framework would allow for some comparative studies about the different levels of implementation within the members of the chain or between different channels, being more accurate and reliable. On the previous literature review basis, the paper concludes by providing a reasoned......

Words: 6644 - Pages: 27

Premium Essay

Ecom Quiz

...1. (TCO 2) What is an example of mobile entertainment that you might utilize via your smart phone? Television viewing through smart phone or Online chatting on social networking sites via smart phone. 2. (TCO 2) Key factors of the services provided through L-commerce include all of the following except OPTIONS NOT GIVEN 3. (TCO 2) Goods that can be transformed to digital format and delivered over the Internet are referred to as DIGITAL PRODUCT OR GOODS 4. (TCO 3) One of the characteristics of Web 2.0 in the travel industry is that it allows access to all the content and services on network, which helps to build up portals from resources that are readily available to be shared between the trading partners, including availability checking, reservation, query services, booking, rental, insurance, weather etc. 5. (TCO 3) All of the following are true about a general-purpose pure-play e-tailer except OPTIONS NOT GIVEN 6. (TCO 3) A company that creates and manages many-to-many markets is called a market maker 7. (TCO 4) The __ secure socket layer___ was invented by Netscape to use standard certificates for authentication and data encryption to ensure privacy or confidentiality. 8. (TCO 4) Access to a network should be based on factors like anti-malware protection level, firewall assessment, both user and host authentication etc. 9. (TCO 4) All of the following are important security functions of proxy servers except OPTIONS NOT GIVEN 10. (TCO 4) All of......

Words: 1223 - Pages: 5

Premium Essay

Ana Baneek Omak El Sharmota

...• Definitions of the supply chain and supply chain management reflecting this broader scope is: The supply chain (SC) encompasses all activities associated with the flow and transformation of goods from the raw materials stage (extraction), through to the end user, as well as the associated information flows. Materials and information flow both up and down the supply chain. Supply chain management (SCM) is the integration of these activities, through improved supply chain relationships, to achieve a sustainable competitive advantage. After careful study of the various definitions being offered, Mentzer et al. propose the broad and rather general definition as follows: Supply chain management is defined as the systematic, strategic coordination of the traditional business functions and the tactics across these business functions within a particular company and across businesses within the supply chain, for the purposes of improving the long-term performance of the individual companies and the supply chain as a whole. • Example on a supply chain Business logistics management and supply chain management are difficult to be separate and they have the same mission or goals, which is getting right goods in the right place at the right time with the desired condition. A Model of Supply Chain Management Source: Mentzer et al., “Defining Supply Chain Management,” Journal of Business Logistics, Vol. 22, No. 2 (2001), It is difficult, in a practical way, to...

Words: 2346 - Pages: 10

Premium Essay

A Carbon Footprint Based Reverse Logistics Network Design Model

...Recycling journal homepage: www.elsevier.com/locate/resconrec Full length article A carbon footprint based reverse logistics network design model Devika Kannan a,∗ , Ali Diabat b , Mahmoud Alrefaei c , Kannan Govindan d , Geng Yong e,∗ a Indian Institute of Industrial Engineering, Navi Mumbai, India Engineering Systems and Management, Masdar Institute of Science and Technology, Abu Dhabi, United Arab Emirates c Department of Mathematics and Statistics, Jordan University of Science and technology, Irbid 22110, Jordan d Department of Business and Economics, University of Southern Denmark, Odense, Denmark e Institute of Applied Ecology, Chinese Academy of Science, Shenyang, Liaoning Province 110016, PR China b a r t i c l e i n f o Article history: Received 2 March 2011 Received in revised form 12 March 2012 Accepted 12 March 2012 Keywords: Carbon footprint Reverse logistics Greenhouse emissions Case study a b s t r a c t Due to the environmental legislation and regulations, manufacturing firms have realized the importance of adopting environmental friendly supply chain management (SCM) practices. In this paper, a mixed integer linear model is developed for a carbon footprint based reverse logistics network design. The proposed model aims at minimizing climate change (specifically, the CO2 footprint), and it employs reverse logistics activities to recover used products, hence combining the location/transportation decision problem. The......

Words: 4160 - Pages: 17

Premium Essay

Scm Globe Simulation Paper

...ASCM 629 SUPPLY CHAIN LOGISTICS MANAGEMENT MID-TERM EXAMINATION Each essay answer for questions 1 through 10 is worth ten points. Please use a between 150 and 300 words per answer. Your answer may include content from text or readings, conference discussions, or relevant workplace examples. These must not be merely cut-and-pasted from other sources. Please do not contact a UMUC Reference Specialist in developing any answer, as discussed in the syllabus. The answer for question 11 covering the SCM Globe Simulation should be at least 500 words and will take as long as required to discuss and document your learnings during Weeks 1 through 6. This answer is worth 100 points and represents ten percent of your course grade. Please save the examination with answers as a Microsoft Word document under a new filename the includes your last name, section (either 9040 or 9041) and “midterm.” An example is \scheer9040midterm.doc . Please include your name and section number at the heading inside the document. Answers should appear in order, from one through ten. Please make sure you have an answer for each question before submitting it for grading. Completed exams are to be submitted in the mid-term examination assignments folder. These are due before Saturday, March 24, at 11:59 PM ET. Note that your assignments folder is locked after this time and the exam cannot be submitted. The test represents 30 percent of your total class grade, so please spend quality time in preparing answers. I......

Words: 2892 - Pages: 12