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Rewards & Benefits

In: Business and Management

Submitted By Shi252
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Pages 5
Discuss how the leadership at Home Depot intended to use its organizational talent to gain a competitive advantage in the Do It Yourself industry.

At just 32 years old, Home Depot has created quite a name for its self. Everyone is aware that they can go into any chain of this international store and find practically anything they need to master their home improvement project. Behind the brand created by Home Depot are the smiling faces of every associate that assists the customers with the dueling task of locating the perfect product. The leadership at Home Depot is the driving force behind the organization’s talent and their efforts of being top notch rated in the Do-It-Yourself industry.

Home Depot hires thousands of associates yearly to accommodate the growing demands of their retail company (Dowell & Silzer 2010). The leadership within the company uses its organizational talent to get ahead in this competitive industry by training the associates to be the best customer service team. Home Depot is known for promoting internally. With their knowledge and understanding of supply and demand, the leaders can monitor and promote the superb customer service brand. The leaders (shift managers, front-line supervisors, and store managers) are aware of the brand that is associated with Home Depot. Since the company has now expanded from America to Canada and even Japan, their servicing technique must be accurate to continue to promote growth.

Discuss the key channels that Home Depot developed for recruiting talent.

Talent channels are valuable staffing outlets when searching for new employees to fit a business model. In 2001, Home Depot was opening new stores every twenty-four hours and would hire about 150-200 people for their grand openings (Dowell & Silzer 2010). The company searches for ways to advertise their openings and find the type of

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