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Rhonda Clark

In: Business and Management

Submitted By jmenendez
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Chapter-1 “The New CIO”
Why would Carl Williams ask a non-technical manager to assume the CIO position? Mr. Williams is high on Ambition and short on patience and realizes the importance of the IT department and believes in Mr. Barton’s ideas for the IT department. He also believes in Mr. Barton’s track record as a manager and feels the lack of IT background is something Mr. Barton can easily overcome in this position as he feels the IT department needs to grow and be a strategic partner within the company. Mr. Williams feels pressure to act and act decisively with some personnel moves. He has already vetted the idea with his board and he sees this as key to the overall strategy and direction of the company. He asked Jim Barton because of the potential he believes he has and his previous performance history. He has an excellent reputation as a manager and had communicated some thoughts about how IT should be run. Moreover, Mr. Williams has confidence in his abilities and sees this as a key strategic move to turnaround the business performance of IVK Corporation. Mr. Williams also elevated the position to be a direct report to the CEO, which sends a message to all the other departments about the importance of the IT department and its place in the company.

If you were Jim Barton, would you take the job? Yes, it’s going to be challenging, but it’s an opportunity for growth and upward mobility. It is also something Mr. Barton has been critical about in the past and is now given the opportunity to show the value he can bring. The CEO is clearly in need of Mr. Barton taking this on and showing success and he (the CEO) is in your corner. He lobbied for Mr. Barton to have this position to the board and received approval. Mr. Williams explained the vetting process with the board and the broader strategy and direction for the company. Mr. Williams clearly feels this is the right move for Mr. Barton and for the company and in effect is sponsoring Mr. Barton.

What do the IVK Corporation exhibits (1-1 through 1-6) tell you about the current state of the company? That it has grown exponentially from revenues of $41M two years ago to revenues of $233M. However the net income fell slightly last year after a dramatic increase from the previous year mostly due to doubling of the operating expense. Revenue increased over 300% two years ago to last year and increased only 26% from last year to this year.
Given this information, what does IVK need from a new management team under CEO Carl Williams? They need to run more efficiently and control SG&A (Operating expense). They also need to perform better and close more loans. In their last fiscal year, they funded only 34% of processed loan applications. Only 8% of potential customers are pulled through to actual customers.

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