...Riordan Manufacturing Service Request SR-RM-022 Riordan Manufacturing Service Request SR-RM-022 Riordan Manufacturing is a Fortune 1000 company and industry leader in producing polymer and plastic material that enables their customers to find solutions to their business challenges. They are a global company that employs 550 people with projected earnings of $46 billion operating in Albany, Georgia, Pontiac Michigan, Hangzhou China, and their headquarters in San Jose, California. With their mission to remain the industry leader in identifying customer trends, Riordan Manufacturing is looking at ways to maximize its operating efficiency within the company by designing and implementing a new system in accordance with System development Life Cycle (SDLC). The Chief Operating Officer (COO) Hugh McCauley sent a memorandum to the Human Resources Integration Product Manager approving a project proposal for Human Resource department. This project will integrate state-of-the-art technology with Human Resource department to support Human Resources functions. A review and system analysis of the Human Resources system is as follows. System Analysis When a company such as Riordan request for the addition of a newly integrated system, a system analysis will aid one to answer some of the most basic questions such as how this new system will work, who would use it, and how the company current system handles the work are some of the important aspects to consider. Integrating...
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...narrative will describe the history of Riordan Manufacturing, Inc. and go into Riordan Manufacturing’s service request from their COO, Hugh McCauley and his request for a more sophisticated, state-of-the art, information systems technology within their Human Resources department which will encompass all plant locations. A detailed project timeline will be drafted to encompass the service request and detail out the project approach and specifics of meeting its requirements. Company Riordan Manufacturing, Inc. was founded by Dr. Riordan, a professor of chemistry, who had obtained several patents relative to processing polymers into high tensile strength plastic substrates. Originally is started in 1991 as Riordan Plastics, Inc because of the commercial applications of Dr. Riordan patents. The company's focus on research and development and licensing of its existing patents led to a venture capital in 1992 to purchase a fan manufacturing plant in Pontiac, MI. That was when the name was changed to "Riordan Manufacturing, Inc." In 1993, another manufacturing plant in Albany, GA was acquired to produce plastic beverage containers. And in 2000, Riordan opened a new manufacturing facility in China. Their entire fan manufacturing operation moved from Michigan to China to leave the Pontiac, Michigan facility to retool for the manufacturing of custom plastic parts. Request and Scope On November 28, 2011, Hugh McCauley, COO, of Riordan Manufacturing wanted to meet to discuss and analyze...
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...Riordan Manufacturing: Human Resources Integration Proposal Riordan Manufacturing: Human Resources Integration Proposal In service request SR-rm-004 from Riordan Manufacturing, Chief Operating Officer Hugh McCauley writes, “Analyze the HR system to integrate the existing variety of tools in use today into a single integrated application” (Apollo Group, 2007). The company wants to use a more updated approach to handling Human Resources (HR) tasks. The following document provides a detailed proposal of how to fulfill Hugh McCauley’s request. The document is presented in several sections that are outlined below. 1. Information Gathering Techniques 1.1 Keys to Successful Information Gathering 2. Project Scope 3. Feasibility 4. Application Architecture 5. Data Flow 6. System Implementation 6.1 Coding 6.2 Testing 6.3 Installation 6.4 Documentation 6.5 Training 6.6 Support 7. Conclusion Information Gathering Techniques The information gathering process should begin with an Internet search using key Phrases such as human resources information systems (HRIS), human resources software, human resources handbook, and human resources model. All of these search phrases will return many results that will provide information on HR system designs, software specifically for HR departments, and other companies’ policies and capabilities. One may also receive results reflecting ideas for HR systems that may not currently be in use, and testimonial...
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...Service Request SR-rm-022 for Riordan Manufacturing Kalembo Pepito BSA375 August 27, 2012 Kimberly Frieder Service Request SR-rm-013 for Riordan Manufacturing Riordan Manufacturing COO Hugh McCauley is requesting the implementation of a modern, state-of-the-art information system to integrate all existing HR tools into a single application. To achieve the desired goal, a very detailed investigation needs to be performed, studying the actual processes that Riordan Manufacturing currently uses. Also, a series of stakeholders will provide the adequate feedback trough a series of face-to-face interviews and meticulous observation of their respective working environments. These tools will help create a system that will maximize time and organize the information inside the Human Resources department of Riordan Manufacturing. To gather all the requirements expected and perform a more accurate assessment for this new application, there is a need to involve several key stakeholders within the company. Starting from the upper management of the company is always one of the best steps, as they are the ones providing the guidelines for the project at hand. Some of the proposed key stakeholders to be included in the decision making process are: * President and CEO Dr. Michael Riordan- “determines and formulates all business strategies” (Riordan Manufacturing, 2012). The integration of a new information system should directly include the feedback of the CEO * COO Hugh McCauley-...
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...response to Riordan Manufacturing service request SR-rm-004 and will analyze the HR system and how to integrate the existing tools in use today into a single application. Riordan is seeking an upgraded system for their human resources department. In this paper I will identify and describe each phase of this new system development life cycle project from beginning to end. We will break down each section to make sure that each phase of the project is well communicated and answer any questions that may arise. The COO of Riordan Manufacturing, requests an analysis of the HR system. The request is for an integration of the existing range of tools into one unified system. Riordan is looking for a modern information system for the human resources department. A system plan to improve human resources department information systems will be the basis of this summary. History and Background of Riordan Manufacturing Riordan Manufacturing Inc. began with Dr. Riordan, a chemistry professor. Dr. Riordan received approval for a few patents that involved processing polymers into super strong plastic substrates. In 1991 Dr. Riordan started Riordan Plastics, Inc. after he discovered the commercial power and economic benefits of his patents. Riordan took on a new direction of paying more attention to research and development. He also made sure he maintained the licenses of those patents he had already obtained to help further is business. By 1992 Dr. Riordan, through...
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...Conclusion References Service Request SR-rm-022 Part 1 1.1 Introduction Hugh McCauley, COO of Riordan Manufacturing wants to combine existing variety of tolls that are used in a single integrated application. Riordan Manufacturing wants to take advantage of a more sophisticated state of the art information systems that already exist in the company’s human resource department. This paper will discuss what key stakeholders in Riordan Manufacturing would gather requirements from, describe the information-gathering techniques and systems analysis tools you would propose for the project, identify the key factors that help ensure the information required for the project is gathered successfully and explain what project scope is and why it is important. I will also describe the areas of project feasibility that are examined in the analysis phase of the SDLC. 1.2 Stakeholders & Requirements A stakeholder is any person, organization, social group, or society at large that has a stake in the business. Thus, stakeholders can be internal or external to the business. A stake is a vital interest in the business or its activities. It can include ownership and property interests, legal interests and obligations, and moral rights. A legal obligation may be the duty to pay wages or to honor contacts (What Is A Stakeholder In Business?, 2003-2015). The stakeholders of the firm include CEO Michael Riordan, Executive Assistant Jan McCall, SVP-RD Kenneth Collins, COO Hugh McCauley, VP international...
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...BSA/375 Christopher Christmon Michael James July 18, 2015 The COO of Riordan manufacturing Hugh McCauley would like to combine the existing variety of tools in use into a single multi integrated application. Riordan Manufacturing wants to take advantage of the more sophisticated state of the art information systems that has already existed in the human resources department (Riordan Manufacturing, 2006). The information gathered in this document the information gathering techniques and the very sophisticated planned design methods that will be used and explained in great detail. The requirements for the business and the Human resources systems are to maintain the objectives of this request. That will be defined in this paper. Key factors will be to help make sure the information that is gathered for this project is gathered effectively, there will be a defined and detailed plan and report generated for each stage of the project. This plan will make available the list of everyday jobs, resources and schedule with a detailed financial plan. Information – Gathering Techniques and Design Methods When developing a plan of this size, it is important to gather Information from many sources to ensure that each job is fulfilled in its fullest. To begin the information gathering process, the management team will meet with key personnel from al of the essential departments to discuss the project at hand and keep it on track. Throughout the meeting it is essential to get all...
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...Part 1 Hugh McCauley the COO of Riordan Manufacturing is requesting help with taking advantage of the more sophisticated state-of-the-art information technology systems that are already implemented in the Human Resources department. Mr. McCauley would like to combine these existing Human Resource tools into one integrated application. Riordan Manufacturing spans multiple locations including San Jose CA, Albany GA, Pontiac MI, Hangzhou China and all locations are accessing confidential information that needs to be shared between them. This paper is going to explain the information- gathering techniques and design methods that are planned to be used in this project. Business requirements will be gathered from the Human Resources department so that the objective of the project can be clearly defined as well as the key factors that help gather the information efficiently. All of this information will be collaborated together to create a detailed project charter that will define the daily tasks, a schedule, resources available, and a financial plan. To develop this particular project it will be necessary to gather information from multiple sources to ensure that the project performs exactly as intended. To do this I will meet with the key stakeholders that have influence on this project. To establish who the key stakeholders are in the Riordan Manufacturing project the intranet is investigated. The stakeholders of Riordan Manufacturing include the COO Hugh McCauley who is...
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...system. The aim of this proposal is to help Riordan deploy a new HRIS. The new, modern HR system will make sure that each location can have a high level of compatibility through a standardized operating system. They will begin to implement the new system in six months, and it will be operational by next year's second quarter. Riordan's HRIS system will be updated by a developing team, who will come up with a project plan and tell management what resources they need. To understand the project goal, the problem's domain and stakeholders must be identified. Interviewing different users will pinpoint particular problems in the system and begin to develop a possible solution. “Requirement elicitation must focus on the creation of requirements, not design activities, in order to adequately address users’ concerns and not just developer needs” (Christel & Kang, p. 18, 1992). Sometimes it is an indefinite goal to gather a problem's requirements, and it is possible that design language makes the unclear specifications unverifiable. The following techniques will be used to find specific user requirements. * Workshops- that facilitating meetings with many stakeholders. * Surveys – collecting information from stakeholders anonymously. * Documentation review – using company data to find requirements. Data flow diagrams can help illustrate the system's information. * Prototyping – coming up with models of the project at different stages of development. * Observation...
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...Riordan Manufacturing SR-rm-022 Kalin Leonard BSA/375 Business Systems Development April 3, 2014 Richard Epperson Principles of System Analysis and Design Riordan Manufacturing produces numerous plastic products, which serve the needs of various companies around the globe. The Albany, Georgia location produces plastic bottles made to hold beverages. The location in Pontiac, Michigan produces various plastic parts that are needed by different companies, while the division in Hangzhou, China produces plastic parts for fans. With their growing business comes a need to implement software that can excel in the fast-paced, technology-driven society we live in. The current human resources information system keeps track of personal information, such as, name, address, marital status, birthday, and more. The system also tracks pay rate, personal exemptions (for tax purposes), hire date, seniority date, organizational information, and vacation hours. Riordan Manufacturing Incorporated’s Chief Operations Officer, Hugh McCauley, has requested the company implement a state-of-the-art information system. This system must integrate all existing human resource tools and various software into one single robust application. The system must also be completed within a timeframe of six months. In order to achieve this goal, the company must conduct an extensive amount of research to ensure the highest possible quality product will be delivered. When conducting this research, various...
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...Business Requirements for an HR System.................................................................................................................5 * Scope and Feasibility.............................................................................................................5 * Detailed Plan for Riordan Manufacturing....................................................................................................6 * Conclusion...........................................................................................................7 * Reference ............................................................................................................8 * * * * * * * * * * * * * * * * * * * * Introduction * The COO, Hugh McCauley, of Riordan Manufacturing, wants to combine the existing variety of tools in use into a single integrated application. The business wants to take advantage of the more sophisticated state-of-the art information systems technology that already exists in the human resources department (Riordan Manufacturing, 2006). In this document, the information- gathering techniques and the planned design methods that are to be used will be explained. The business requirements for the development of an HR system to maintain the objective of this request will also be defined. Key factors that will help make sure...
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... Spence BSA / 375 May 12, 2015 Charles Bocage Service Request SR-rm-022, Part 1 Riordan Manufacturing’s COO Hugh McCauley would like to merge the accessible selection of tools in use into a single integrated application. The business would also like to take advantage of the more advanced state-of-the art information systems technology that readily exists within the company’s human resources department. The information gathering techniques and the planned design methods that will be utilized will be outlined. The business requirements for the improvement of an HR system to maintain the intention of this request will also be defined. Significant points that will assist in making sure that the information required for this project is collected effectively will be identified and a thorough project plan will be produced. This plan will make available a list of all day to day tasks, resources, and a schedule coupled with a financial plan required to complete the project. Information Gathering Techniques and Design Method Developing a plan is important to Riordans success, it is very crucial to gather information from numerous sources to make sure the designed plan performs its intended application. Initiating the information gathering process will begin with an essential meeting with key management personnel, the end user and most important the IT staff to discuss the project. This business meeting will consist of a question and answer portion in addition to a forum...
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...SR-rm-o22-Final BSA/375 April 15, 2013 SR-rm-o22-Final Currently Riordan Manufacturing uses a system within their HR department that is complicated and disconnected because employees must submit changes in writing on certain forms, which are then entered in by a clerk. This process is not only troublesome, but also vulnerable for security breaches. This paper will discuss the request from Riordan Manufacturing’s Human resources department to unite the current hosts of HR tools into one application by describing what key stakeholders in Riordan Manufacturing requirements would be gathered from, describe the information-gathering techniques, and systems analysis tools used to evaluate the project, identify factors that will guarantee successful gathering of information required for the project, explain what the scope of the project is and why it is important, lastly, describe the areas of project feasibility that are examined in the analysis phase of the SCLC. Stakeholders in Riordan Manufacturing Riordan Manufacturing is in need of a system that will place all HR components into one secure centralized location. To resolve all inefficiencies within the current system, it is essential that information is gathered as much as possible to identify already known and potential issues that need to be corrected. Reviewing current policies and procedure documents for the existing system will give an understating of how the present day system is functioning, in addition will...
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...Riordan Manufacturing Systems Analysis and Recommendations BSA 502 February 21, 2011 Donn Leiske Riordan Manufacturing: Systems Analysis and Recommendations Riordan Manufacturing has been an industry-leader since 1992 in the design and manufacturing of plastic injection molding. Riordan is renowned for its excellence in the research and development of innovative plastic designs and products (i.e. plastic bottles, fans, heart valves, medical stents and custom plastic parts). With its state-of-the art design capabilities, Riordan distinguishes itself by striving to achieve and set the standard by which other plastics manufacturing companies are modeled (Apollo Group, Inc., 2004). Capitalizing upon its reputation as a world-class solution provider, Riordan applies Six Sigma principles and ISO 9000 standards to ensure they are supplying their customers with the highest quality solutions possible. Riordan’s goal is to maintain long-term relationships with its customers and make this relationship non-challenging and profitable for all concerned. In addition to Riordan’s customer focus approach to conducting business, Riordan also works hard to provide an innovative and team-oriented work place in which its employees can thrive (Apollo Group, Inc., 2006). Riordan Manufacturing, founded by Dr. Michael Riordan, employs a diverse workforce of 550 employees throughout four worldwide locations which include, Riordan’s Corporate Headquarters located in San Jose, CA whose primary...
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...Implementation Stage Implementation part of the SDLC (System Development Life Cycle) with Riordan Manufacturing new integrated Human Resources system project will be the most time consuming part of the project and costly. Project leads, systems analyst and programmers will gather of all the system analysis and systems design documentation to come together and begin the coding, testing, installation, documentation, training, support and maintenance portion of the project. It is important for all of Riordan Manufacturing Human Resources department to work close with the Information Systems department to have a successful testing and implementation of the new HRIS. The following will provide the various stages that will be part of implementing the new integrated HR system. Coding Coding is the process through which the physical design specifications created earlier in the SDLC are now turned into computer programming code by the programming team. The decision has been made by Yvonne McMillan the director of HR to purchase Microsoft Dynamics AX Human Resources ERP software for the new Riordan Manufacturing HRIS. Microsoft Dynamics is compatible with the current Windows operating system that is being used by the organization. Policies and procedures required by the organization will be followed as well as following the request and application requirements made by the HR department. Once the coding has been programmed and completed by the Microsoft vendor, the next stage which...
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