...Riordan Business Systems Christina Cruel, Steven Keller, Mick Robey, James Simkins BSA/310 November 4, 2013 Paula Billups Table of Contents Abstract……………………………………………………………………………………………3 Company Background…………………………………………………………………………….4 Business Systems Overview...…………………………………………………………………….4 Riordan Business Systems……………………………………..………………………………….5 Accounting and Finance……………………………………………………………….….5 Sales and Marketing…………………………………………………………….…………8 HR……..………………………………………………………………………….……….9 Legal……………………………………………………………………………………..11 Operations………………………………………………………………………………..12 IT Security……………………………………………………………………………………….13 Conclusion……………………………………………………………………………………….14 References………………………………………………………………………………………..15 Appendices: Service Requests…………………………………………………………………...16 Appendix A: Accounting and Finance...…………………………………………………16 Appendix B: Sales and Marketing……………………………………………………….17 Appendix C: Human Resources - HRIS…………………………………………………18 Appendix D: Human Resources – CM...……………………………………...…………19 Appendix E: Operations – CAD...……………………………………………………….20 Appendix F: Operation – ERP…..……………………………………………………….21 Appendix G: Operations - Legal…...…………………………………………………….22 Appendix H: IT Security…………...…………………………………………………….23 Abstract This is a formal response to Service Request, SR-rm-012 Business Systems, which requests analysis and recommendation of Riordan Manufacturing’s current business systems. This paper evaluates the electronic...
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...Service Request SR-rm-004 - Analyze HR System – Part 1 University of Phoenix BSA/375 Fundamentals of Business Systems Development Your Instructor’s Name Date: The Human Resource Management department is arguably the most fundamental when it comes to the proper running of any organization, whether public or private. Riordan Manufacturing Inc. is essentially not an exception in this. With the current advancements in technology, the corporate world has maintained a lead in innovation as well as adaptability to change. Corporations are setting new standards by the day in a variety of fields, from manufacturing to customer care. A company’s human capital is its most valuable asset. In light of this fact, Riordan Manufacturing has undertaken to incorporate an automatic human resource management (monitoring, evaluation and control) technique based on the Human Resource Information System platform. The aim is to solely enhance the efficiency of employees in all their undertakings, more specifically in their bid to satisfy clients. The personnel bases covered by this system are extensive, ranging from high-level employees to the rank-and-file workers. Every arm of the organization is of vital importance since they all operate interdependently within the same organizational framework. The functioning of one part of the organization depends exclusively on the progress of another. It is therefore important to ensure that the entire organizational...
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...HRIS Development at Riordan Manufacturing Devlin Conley BSA/375 Fundamentals of Business Systems Development 9/30/12 James Welti, JR. HRIS Development at Riordan Manufacturing The current human resource information system at Riordan Manufacturing was implemented in 1992 as part of the finical information system. Being twenty years old this system is significantly outdated both in terms of hardware and practices used by employees to updated or upload information. Service request SR-rm-022 purposes the development of a new human resources information system which will be a standalone system, separate from that of the finical system. This system should be inclusive and cohesive rather than the current system which is segregated and includes paper forms. Initial Evaluation Riordan Manufacturing currently has seven individual systems; employee information, training and development records, open positions and applications, worker’s compensation, performance and attendance, compensation, and employee relations. In the current configuration each of these systems is separate from one another and each system needs to be evaluated prior to the development of a new cohesive system. Each individual system current has its own key personal that use the system each of these personal should be consulted for feedback on the current system to help find its flaws as overcoming them will be a critical aspect when designing the new system. In addition the systems hardware, software...
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...Service Request BSA/375 James Bachelor The current Human resources program at Riordan Manufacturing has been around for some time now and is in need for upgrades and improvements. With that said, service request SR-rm-022 will help guide the company into creating a new HR information system. This new system is intended to be cohesive and capable to use by everyone, as well as eliminate paper documenting. During the initial evaluation we have observed the different branches within Riordan Manufacturing, such as employee information, on the job training, and employee benefits. Currently, the system In place separates every entity into its own subcategory. Before dissecting each category it will be evaluated and will be determined if sections need to be kept or eliminated, as well as what individuals actually use the systems. Following an evaluation of the current system and brainstorming of a new one, its highly important to determine how each system is being used, with hands-on discovery. This is the best way to learn how it is currently being done, as well as the best way to determine what needs to be fixed. Determining the system as well as the users that use them is a good foundation into fixing or recreating a new system. During our project scope phase we will be determining our goals for the new system, deliverables, as well as the cost to implement a new system, and the time it will take to get it...
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...Introduction There currently is not a comprehensive view of the existing and needed business systems of Riordan manufacturing (Smith Services Consulting Inc., 2011). The management of Riordan Manufacturing has submitted Service Request SR-rm-012 – Business Systems to have Smith Consulting create a summary of the business systems needed for effective management. Technical Team Bravo will begin with an overview of the current systems that exist in the areas of Finance and Accounting, Payroll and Human Resources, Information Technology, and Sales and Marketing. For each area covered, Technical Team Bravo will describe the business systems and subsystems used, identify who uses them, identify interrelations between business systems and subsystems, and include any noted disparities. Technical Team Bravo will conclude with a summary of suggestions for a systems plan to improve management (Smith Services Consulting Inc., 2011). Accounting Systems Riordan Manufacturing currently has six Enterprise Resource Planning (ERP) and Manufacturing Resource Planning (MRP) systems throughout four locations. These servers are accessed at the local level by 16 clients (PC’s.) The current challenge to management is the disparate systems and inconsistencies with respect to reporting capabilities and collaboration. Management needs to consolidate these systems into one Cloud-Based ERP/MRP solution that can handle real-time inventory management controls, and comprehensive, robust reporting tools...
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...Service Request SR-rm-022 BSA/375 Monday, February 4, 2013 Mark Fairbanks Service Request SR-rm-022 Company Overview Riordan Manufacturing originated from a small research and development company called Riordan Plastics, Inc. that had its beginning in 1991 (Apollo Group, Inc., 2012). Its founder was a chemistry professor named Dr. Riordan, who acquired patents for processing polymers into plastic substrates that resisted breaking under extreme tension (Apollo Group, Inc., 2012). In 1992, Dr. Riordan acquired capital to expand his company and renamed it Riordan Manufacturing. By 2000, Riordan Manufacturing was so successful it grew into a global manufacturer that became a leader in plastic products (Apollo Group, Inc., 2012). Some of the products it produces are plastic beverage containers, plastic fan parts, and customized plastic parts. It has facilities in four locations: (1) Georgia, (2) Michigan, (3) California, and (4) China. Dr. Riordan prides himself on giving his customers quality service. This has led to loyal customers in the following industries consisting of automotive parts manufacturers, aircraft manufacturers, the Department of Defense, appliance manufacturers, and beverage makers and bottlers (Apollo Group, Inc., 2012). Riordan Manufacturer’s revenue is roughly about 46 million annually (Apollo Group, Inc., 2012). The company manages a global personnel consisting of 550 individuals. Employees are encouraged to be innovative and develop strong work...
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...department is arguably the most fundamental when it comes to the proper running of any organization, whether public or private. Riordan Manufacturing Inc. is essentially not an exception in this. With the current advancements in technology, the corporate world has maintained a lead in innovation as well as adaptability to change. Corporations are setting new standards by the day in a variety of fields, from manufacturing to customer care. A company’s human capital is its most valuable asset. In light of this fact, Riordan Manufacturing has undertaken to incorporate an automatic human resource management (monitoring, evaluation and control) technique based on the Human Resource Information System platform. The aim is to solely enhance the efficiency of employees in all their undertakings, more specifically in their bid to satisfy clients. The personnel bases covered by this system are extensive, ranging from high-level employees to the rank-and-file workers. Every arm of the organization is of vital importance since they all operate interdependently within the same organizational framework. The functioning of one part of the organization depends exclusively on the progress of another. It is therefore important to ensure that the entire organizational structure is configured in such a way that it allows for harmony within all units. This is in the process of realizing the overall objective of increasing stakeholders’ wealth. It is imperative to mention that a company’s employees...
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... Date Competitive Advantage Paper Riordan Manufacturing Incorporated engages in plastic injection molding with operations both in the United States and China. As an industry leader, Riordan is in the process of identifying strategic factors in the internal and external environment. The goal is to develop long-range plans to manage resources as well as the opportunities and threats present in the environment. Emerging markets of Asia, some in South America, and in Europe expects to bring in demand for more products. These markets deeply affected by lifestyle changes ushered in by the new age of multimedia, economic growth, industrialization, and growth of personal income will power the expected growth for plastics and other consumer products. Competitive Advantages and Strategies Riordan is a company with business across the globe. Similar to companies like McDonald’s and The Gap, Riordan receives a great deal of pressure to maintain technological perks to the customer, treat the employees well, and support efforts to enforce the protection of the environment. As a global company, special interest groups sometimes have a louder voice than the public; these groups will request, almost demand, the support of the business within the community. For Riordan to remain competitive the company has been very supportive of special interest groups to include improved processes resulting in improved manufacturing processes that reduce their footprint left on the...
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...Riordan Strategic Plan MGT/498 University of Phoenix Dr. Sam Espiritu, DBA Riordan Strategic Plan Strategic Plan Riordan Manufacturing Inc. is a corporation that makes plastic custom fitted products for the government aircrafts, automobile industries and currently expanding into the medical fields its need to develop and execute a strategic plan to ensure long term performance and stability in the plastics manufacturing market. Riordan is a successful company and as of 2000 has expanded into the global market. Research reveals that organizations that engage in strategic management generally outperform those that do not (Wheelen & Hunger, 2010). We want to be sure that we continue to stay competitive, lead our business into the future, and outperform our competition by following this strategic plan. The road to a solid strategic plan starts with a foundation in the strategic management process. Step one of this process is environmental scanning. This will include both external and internal scanning; this scanning includes monitoring, evaluating and understanding the information and distributing to management within the company. The simplest way to conduct environmental scanning is the SWOT analysis (Wheelen & Hunger, 2010), this will be covered later in more detail however to information gathered from both SWOT and environmental scanning processes will provide the necessary tools needed to create monitor, evaluate and disseminate information throughout...
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...Service Request SR-rm-022, Part 1 Riordan Manufacturing Key Stakeholders There are several stakeholders at Riordan Manufacturing to gather requirements from to provide a clear picture of the final project. The first stakeholder to gain input would come from the Chief Operations Officer, he was the requestor of the system upgrade, is responsible for the budget, which includes payroll. The Chief Legal Officer oversees the legal aspects of the human resources programs. The individual human resources managers within the individual facilities are the stakeholders who recruit and handle benefits for employees. Each facility has an accountant that oversees payroll and bonuses as well as the payroll specialist (Apollo, 2011). Information-gathering techniques and systems analysis tools Interviews will be the first form of information gathering that will be used. Interviews and survey forms are a very effective way to gather information. Through the user’s impressions, personal experiences, task related ideas, and attitudes on the current system can give a baseline for needs. The interviews will aid in forming a definition of the scope of the system requirements. Interviews will also allow the system analyst to understand what boundaries by which to take into consideration (Havelka and Lee, April 25, 2002). Riordan Manufacturing is in need of updating their decrepit HRIS system to stay profitable. This system will move from the legacy system, integrated with the financial system...
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...Riordan Manufacturing - Outsourcing Plan Riordan Manufacturing, Inc. leads the industry in plastic injection molding. Riordan has six manufacturing locations in the United States, and one location in China. Riordan creates innovative plastic designs using state-of-the-art technologies that have earned them international acclaim. The various business entities of Riordan Manufacturing are using different Financial and Accounting applications and their incompatibility is causing many issues in the day to day operations of the company. In order to improve the productivity and efficiency of the business entities, Riordan management is considering outsourcing the Financial and Accounting Application for all the business entities. Outsourcing this application can provide specialized support, can increase the speed for a quick turnaround, and can reduce costs for maximized profits. This document provides the business context, implementation plan, performance measures and review of the costs and benefits of the proposed solution. Business Context Riordan Manufacturing has three operating entities, and a joint venture with their own Finance & Accounting Systems. These F&A systems are not compatible with each other, and they are from different vendors, and on different hardware and software platforms. Consolidated financial reports are generated monthly at the corporate office based on the input received from the business entities. Due to compatibility issues, Riordan is experiencing...
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...Welcome to Riordan! On behalf of your colleagues, I welcome you and wish you every success here. We believe that each employee contributes directly to our growth and success, and we hope you will take pride in being a member of our team. This handbook outlines the policies, programs and benefits available to eligible employees. It also describes some of the expectations we have of our employees. The employee handbook will answer many questions about employment with Riordan, so you should familiarize yourself with the contents of the employee handbook as soon as possible. We hope that your experience here will be challenging, enjoyable and rewarding. Again, welcome! Sincerely, Dr. Michael Riordan President Riordan Manufacturing is a global plastics manufacturer employing more than 500 people. Our headquarters are in San Jose, California. Our products include plastic beverage containers produced at the plant in Albany, Georgia, custom plastic parts produced at the plant in Pontiac, Michigan, and plastic fan parts produced at our new facilities in Hangzhou, China. Our company's research and development is done at the corporate headquarters in San Jose. Riordan's major customers are automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers and appliance manufacturers. Mission Our Focus • • • Six Sigma, leading edge R&D and exceeding ISO 9000 standards define the attitude and abilities of Riordan Manufacturing. We are...
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...Riordan Finance and Accounting Process Improvement Proposal CIS/207 December 04, 2012 Executive Summary Riordan Manufacturing, Inc. is composed of three primary facilities in the United States, with locations in Georgia, Michigan, and California. Headquarters is located in San Jose, California. In addition to the core entities, Riordan Manufacturing has a joint business venture located in Hangzou, China. Investigation into the company’s operating procedures and expenses revealed several shortfalls requiring immediate attention. The implementation of a streamlined Enterprise Resource Plan (ERP) and Electronic Database Interchange (EDI) is expected to reduce operational costs by 10% while improving cycle time by 15%. The finance and accounting departments are struggling with their existing record keeping and database configuration. The resources identified at each facility are made up of disparate and antiquated equipment. Current operations for the consolidated close of the General Ledger are completed, at a minimum, 15-20 days past deadline. Additionally, the current system adds unnecessary administrative costs for personnel re-adding documents that are manually written or not compatible with HQ IT systems. Monthly audits are daunting, costly, and labor intensive. Additionally, there is an immediate need for government compliance to meet the specific demands of that customer base. The entire financial and accounting focus can benefit greatly and exceed current...
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...Service Request SR-rm-004 Trina Jefferson University of Phoenix BSA/375 Fundamentals of Business Systems Development February 27, 2012 Didier S.D. Opotowsky Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion. Its products include plastic beverage containers produced at its plant in Albany, Georgia, custom plastic parts produced at its plant in Pontiac, Michigan, and plastic fan parts produced at its facilities in Hangzhou, China. The company's research and development is done at the corporate headquarters in San Jose. Riordan's major customers are automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers. (Riordan Manufacturing 2008) Describe the information-gathering techniques and design methods you would propose for the project you must first determine the needs of the company and technical resources. RM’s installed the current system back in 1992. There ERP system is vital to the Finance and Accounting System. With the number of employees and offices in various locations each has its own self-regulating finance and accounting system that is consolidated at headquarters in San Jose. The COO McCauley...
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...response to Riordan Manufacturing service request SR-rm-004 and will analyze the HR system and how to integrate the existing tools in use today into a single application. Riordan is seeking an upgraded system for their human resources department. In this paper I will identify and describe each phase of this new system development life cycle project from beginning to end. We will break down each section to make sure that each phase of the project is well communicated and answer any questions that may arise. The COO of Riordan Manufacturing, requests an analysis of the HR system. The request is for an integration of the existing range of tools into one unified system. Riordan is looking for a modern information system for the human resources department. A system plan to improve human resources department information systems will be the basis of this summary. History and Background of Riordan Manufacturing Riordan Manufacturing Inc. began with Dr. Riordan, a chemistry professor. Dr. Riordan received approval for a few patents that involved processing polymers into super strong plastic substrates. In 1991 Dr. Riordan started Riordan Plastics, Inc. after he discovered the commercial power and economic benefits of his patents. Riordan took on a new direction of paying more attention to research and development. He also made sure he maintained the licenses of those patents he had already obtained to help further is business. By 1992 Dr. Riordan, through...
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