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Role of Interviews in the Selection Process

In: Business and Management

Submitted By randieboy
Words 261
Pages 2
ole Critically examine the role of the interview within the selection process, commenting on issues that might affect its validity as a predictor of future performance and also how it influences the candidate’s socialisation process.
According to Torrington et al., (2002: 242), an interview is a controlled conversation with a defined purpose, and could be either: structured or unstructured (Cliffordson, 2002). Interviewing remains the most commonly and widely used method of selection in employment (Buckley, et al., 2000) despite the fact that the technique has been proven by various studies to be flawed (Barclay, 1997). 'The selection interview has had a bad press; from 1920 onwards, psychologists and management researchers have demonstrated that interviews are both unreliable and invalid as predictors of future performance' (Thompson, 2002: 56). Despite the flaws, it remains the most common form of selection because of the ease with which they can be organised and undertaken (Newell and Scarbrough, 2002). In addition, the method is inexpensive and gives employers the opportunity of meeting prospective employees before appointing them (Thompson, 2002). The main issues that might affect the validity of interviews as a predictor of future performance includes: 'the amount of preparation before interview, the conduct and form of the interview, the kinds of questions asked by the interviewer and the quality of the final decision-making process' (Thompson, 2002: 57). 'Given the ubiquity of the interview, effort has been devoted to improving its validity, primarily by increasing the structure of the interview; which could potentially improve the quality of decisions made' (Redman and Wilkinson, 2001:…...

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