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Sabre Manual

In: Computers and Technology

Submitted By JaredMH
Words 566
Pages 3
Sabre Travel Network

Introducción al Sistema Sabre

SABRE (Semi Auto Business Research Environment [Ambiente Semi Automatizado de Investigación Comercial])

Es definido como un sistema de distribución global GDS (Global Distribution System) cuya principal función está orientada a los servicios de viajes.

Ventajas SABRE * Aumento de lealtad a los clientes * Optimiza el desempeño del Negocio * Servicio de asistencia las 24 horas * “Get There” Principal herramienta de reservaciones corporativas * Ahorro * Confiabilidad inigualable * Presencia Global

Pantalla Sabre

Equipo Sabre
El equipo de cómputo está integrado por los siguientes dispositivos:

Ingresar a My Sabre

Para ingresar a My Sabre deberá abrir una página de Internet y escribir la siguiente dirección https://my.sabre.com ó puede crear un acceso directo desde el escritorio. Ingrese la información solicitada y clik en “inicio de sesión”

Firmarse

Cuando esté en la pantalla azul de Sabre deberá́ firmarse para iniciar una sesión.

Escriba su número de usuario seguido de <enter> y aparecerá́ una pantalla en la cuál debe escribir su contraseña seguido de <enter>.

Des firmarse ó Salir

SO*

Des firma al usuario del sistema para finalizar la sesión de trabajo y de todas las áreas
Nota:

Sabre posee un reloj interno, que des firma automáticamente al usuario del sistema, cuando la terminal no se ha utilizado durante un lapso de entre 60 y 240 minutos

Para finalizar su sesión en My Sabre dé un clik en la pestaña superior derecha que dice “SALIR”

Cambio de Contraseña

Por seguridad el sistema requiere que la contraseña sea cambiada cada 90 días. Usted recibirá́ un mensaje 10 días antes notificándole que debe hacer el cambio.

Contraseña

Al ingresar una nueva contraseña, tomar como referencia:

* Utilizar un código que contenga de 7 a 8 caracteres alfanuméricos * La contraseña no debe tener las letras Q y Z * No repetir un carácter mas de dos veces * No usar nombres propios

Teclado

El teclado de las máquinas de Sabre tiene algunas teclas especiales que se utilizarán para escribir formatos de nuestro sistema, los más usuales son:

* OSI - Other Service Information * SSR-Special Service Request * PNR-Passenger Name Record

Formatos Especiales

Existen algunos formatos que le ayudarán a saber datos de su pantalla, el PCC (Pseudo City Code) de su agencia o verificar la asignación de alguna impresora.

Mensaje del Sistema

Una vez que se ha firmado y comienza a trabajar en Sabre, el sistema responderá́ a cada entrada que ingrese, además de desplegar determinados mensajes en la zona inferior de color gris dentro de la pantalla de trabajo.

Movimiento de Paginas

Cuando se despliega la respuesta del sistema Sabre en la pantalla, en ocasiones la información no se puede ver en su totalidad. El símbolo de la Cruz de Lorena ‡ que aparece en la parte inferior de la pantalla nos indica que hay más datos, para lo cual tenemos los siguientes comandos:

Ejemplo: La siguiente entrada nos muestra las clases de servicios por aerolíneas, por ahora nos servirá́ para ver el uso de los formatos anteriores.
DU*/CLS

Alfabeto Fonético

Con el propósito de facilitar la comunicación dentro del sistema aeroportuario, se diseñó́ un alfabeto fonético, en el cual se combinan palabras en los idiomas oficiales de IATA, español, inglés y francés.

Codificar
Será necesario codificar cuando no se conoce la clave de alguna ciudad, arrendadora de autos, hotel, país, etc.

Decodificar
Cuando sólo se tiene un código, cuyo significado se desconoce, será́ necesario decodificar.

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