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Sales and Marketing Executive

In: Computers and Technology

Submitted By bruce2015
Words 858
Pages 4
CURRICULUMVITAE
PERSONALDETAILS
FIRST NAME : BRUCE
SURNAME : CHIMUKA
ADDRESS : SMARTNET NETWORKS LIMITED LUBAMBE ROAD, NORTHMEAD, BOX 37933, LUSAKA, ZAMBIA
DATE OF BIRTH : 25/10/1983
PLACE OF BIRT : MONZE
NATIONALITY : ZAMBIAN
NRC No : 131232/77/1
SEX : MALE
MARITAL STATUS : MARRIED
RELIGION : CHRISTIAN
HOBBIES : LISTENING TO GOSPEL MUSIC
LANGUAGES : ENGLISH, NYANJA&TONGA
CONTACT No : +260950254807, +260968793352,
EMAIL : bcchimusb562@gmail.com
EDUCATIONALBACKGROUND
2012: Bachelor of Business Administration in CMIS;
Rusangu University.
2005:Grade10-12; Namwala High School.
2002:Grade9; Itezhi-Tezhi Basic School. 2001:Grade1-8; Mujika Basic School, Monze.
PROFESSIONAL QUALIFICATIONS * Candidate-Master’s Degree of Science in Information Technology * Candidate- Cisco Certified Network Associate * Certified Fiber Optic Technician * SMB Account Manager * BBA-Computer and Management Information Systems
WORKEXPERIENCE
* Am currently working with Smartnet Network Limited as Technical Sales and Marketing Engineer and assigned to the following tasks: * Searching for new clients, visiting them and developing long-term relationships with them through managing and interpreting their requirements. * Persuading clients to buy products or services * Deliver the purchased Items on time and issue out the delivery note. * Assessment of Tender requests, attending tender openings, writing proposals and documenting tender results and send a compiled report to the Manager. * Negotiating tender and contract terms and conditions to meet both client and company needs and analyzing costs and sales. * Responding to inquiries, raising and calculating client quotations, Purchase Requisition, Sales Advise Form. * Providing pre-sales technical assistance and product education, and after-sales support services. * Supporting marketing activities by attending conferences and other marketing events. * Making technical presentations and demonstrating how a product meets client needs. * Provide advice and support on products or services. * Prepare and present analytical reports. * Organize and conduct research activities. * Provide technical support and provide technical advice to staff. * Ordering of equipment from suppliers * Marketing & Sales of all IT Equipment * Marketing and sales of Fiber Products * Giving feedback to management on end user feedback and future * Record sales and order information and report the same to the sales department. * Maintain and develop good relationship with Exiting Customers * Follow-up calls on sent quotations and submitted tenders.

* I also worked with Konkola Copper Mines Plc as an IT Technical Support/Biometric Helpdesk Officer (Stationed at Nchanga IT department in Chingola ) and did the following tasks: * Networking (ensuring connectivity of computers to the LAN). * Internet connection, troubleshooting and Internet Proxy settings configuration. * Remote network management, troubleshooting and mail (outlook)/Internet server configuration for local users within the Konkola Copper Mines Domain. * Cabinet Management (how to manage the patch panel, the switch and identify the affected cables, port numbers and how to resolve limited connectivity). * Computer Software, hardware maintenance, repairing and troubleshooting. * Setting up network printers and standalone printers. * Domain configuration and computer naming. * Installation and upgrading of all software products including Operating Systems such as windows 2000, Office 000, 2007, and 2010 WINS XP, WINS7, WINS 8, &WINS VISTA). * Installation of Server Software (SAP, Project wise, Microstation, Datamine, Anti-virus) and configuration. * Application and office Packages Installation/uninstallation. * Technical System Monitoring and user support. * Receiving and resolving end-user problems either by remote or on site using remote desktop connection or Dame Ware Mini Remote Control Software in a timely manner. * Biometric System (Cable termination, Wiring and connection and maintenance). * Data Analysis and capture using call logging (Capturing user details such as IDs, Mine no, Office line and record keeping and reporting) and reset user password remotely. * Performing data Backups and Retrieval (to ensure that data is safe and protected during and after installing new Operating Systems). * Ensuring the management of the Helpdesk functions as well as priotizing, resolving, recognizing, and responding to end-user computer problems. * Ensuring the management of the Biometric Helpdesk functions as well as attending to queries pertaining to security and clocking problems. * Building computer systems and installation of motherboards, floppy, and hard drives, CD/DVD-ROM. * Able to carry out Data recovery. * Data Collection and Management (Collecting Computer and Printer Specifications / Details such as Assets nos or inventory taking). * Allocation and relocating of company laptop/desktop. * Data Entry.

Whilst a student at Rusangu University I was attached to the various Departments under the
Student work program where I worked as: * Computer lab Technician (August 2009 to August 2011) * Examination Invigilator (December 2010 to April 2011) * Students Data Entry (August 2010 to November 2010) * Assistance Resident of Men (August 2009 to July 2010) * Security Guard (December 2009 to July 2010) * Maintenance and repair-general (April 2008 to August2008) * Sales man (February2007 to December 2007)-Uphill High
School, Itezhi-Tezhi.
TECHNICALSKILLS
* Cable termination and Networking * LANS and WANS Administration * Hardware maintenance and Repair * Software Installation and upgrading * Antivirus Management * Can operate the computer in Microsoft word , Access, excel and PowerPoint * Fiber Splicing and connector making(terminations)
OTHERABILITIES
* Can work independently * Work under pressure * Work under minimum supervision.
CERTIFICATE AND TESTIMONIALS * 2006:Grade 12 certificate * 2012:BBA-Degree In CMIS

REFEREES
Mr.Nyambe Martin
Head IT Manager
Konkola Copper Mine Plc
PrivateBag@2000
Nchanga Mine CHINGOLA, ZAMBIA +260977780920

Mr. John Kampela IT Head Manager
Smartnet Networks Limited
P.O BOX 37933
LUSAKA, ZAMBIA
+260955764572

Mrs. Chitebeta
Dean of Student Affairs Rusangu University
P.OBOX660391
MONZE, ZAMBIA
+26097786180

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