...Malaysian E-Commerce Websites Compliance of X.509 Certification Standard in the Implementation of Third Party Certification in Malaysian E-Commerce Websites Syahida Hassan Mohd Khairudin Kasiran Graduate Department of Information Technology Universiti Utara Malaysia, Sintok Kedah, Malaysia syahida@uum.edu.my mkasiran@uum.edu.my Abstract The concept of trusted services forms a key issue for any kind of electronic services. Third Party Certification (TPC) endorsement has been used as one of the methods to instill consumers’ trust. Creating initial trust through implementation of TPC is very important because the consumer has a tendency to trust brand names.. This paper looked closely at the implementation of the TPC in Malaysia which reveals that there are many problems related to the implementation of these seals. Problems like the awareness of merchants on the important of third party seals to their business, unverifiable endorsement, misleading link, unauthorized use of logos and no endorsement at all are still there in Malaysian environment. Based on this fact, the paper will focus on how far the implementation of third TPC is complied with X.509 certification standard. The output of this study can give an important background on the current implementation of TPC and be used as a basis of initial evaluation for business opportunity as a service provider for this kind of certification in Malaysia The fast rising number of broadband user also give significant changes in E-Commerce...
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...affects customer perception and thereby sales of the company. So, the researcher has decided to analyse the case of ASOS for evaluating the research problem. The present study was conducted on the basis of positivism philosophy, deductive approach and descriptive research design. The researcher has interviewed the managers and surveyed the customers of ASOS for collecting primary data for the study. Interview method provided qualitative data and survey method provided quantitative data required for the research. Internal and external secondary sources were referred by the researcher for gathering secondary data. From the research study, it was found that, digital sales promotion of ASOS made it unique from competitors. The company uses Websites, Google+, Facebook, SEO, loyalty scheme etc for promoting its sales across customer circles. Digital sales promotional offers of ASOS increases customer awareness and it inturn creates customer perception. However, lack of innovative ideas, customer dissatisfaction, negative public image...
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... |WEB/240 Version 1 | | |Web Design Fundamentals | Copyright © 2013 by University of Phoenix. All rights reserved. Course Description This course introduces development tools and techniques used to publish web pages on the World Wide Web. Students use basic hypertext markup language, scripting, and presentational technologies to create websites with the aid of a software authoring application. Topics include XHTML, CSS, JavaScript®, server hosting, site publication, site maintenance, and search engine optimization. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Felke-Morris, T. (2011). Web development & design foundations with XHTML (5th ed.). Pearson Education. Ledford, J. L....
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...MAPÚA INSTITUTE OF TECHNOLOGY Department of Mathematics COURSE SYLLABUS 1. Course Code: Math 10-3 2. Course Title: Algebra 3. Pre-requisite: none 4. Co-requisite: none 5. Credit: 3 units 6. Course Description: This course covers discussions on a wide range of topics necessary to meet the demands of college mathematics. The course discussion starts with an introductory set theories then progresses to cover the following topics: the real number system, algebraic expressions, rational expressions, rational exponents and radicals, linear and quadratic equations and their applications, inequalities, and ratio, proportion and variations. 7. Student Outcomes and Relationship to Program Educational Objectives Student Outcomes Program Educational Objectives 1 2 (a) an ability to apply knowledge of mathematics, science, and engineering √ (b) an ability to design and conduct experiments, as well as to analyze and interpret from data √ (c) an ability to design a system, component, or process to meet desired needs √ (d) an ability to function on multidisciplinary teams √ √ (e) an ability to identify, formulate, and solve engineering problems √ (f) an understanding of professional and ethical responsibility √ (g) an ability to communicate effectively √ √ (h) the broad education necessary to understand the impact of engineering solutions in the global and societal context √ √ (i) a recognition of the need for, and an ability to engage...
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...International Conference on Technology and Business Management March 28-30, 2011 Conceptual Framework for E-CRM Project Deployment in Indian Banks Ashwini Atul Renavikar ashvinirenavikar@yahoo.co.in University of Pune Sharad L Joshi sharadljoshi@gmail.com Marathwada Mitra Mandal Institute of Mgt Education, Res and Training, Pune A survey of Database Group (2006) has revealed that approximately 65% of the financial institutions have failed in getting expected benefits from huge investments in CRM technology. Another finding of the study conducted by I-L Wu and K-W Wu (2005) approximately 60% of the web-based CRM software (e-CRM) installations are failures. With these findings at the background the researchers have attempted to study the aspect of e-CRM deployment in 11 Indian banks (34 branches) with specific reference to banks in Pune and Mumbai. The study has been conducted in a sectoral comparison of public, private and cooperative banks. The study has contributed to the body of knowledge by suggesting a conceptual framework – PCM-PPT framework which is a result of quantitative and qualitative analysis of responses by bankers and e-CRM consultants. Keywords: e-CRM, Relationship Marketing, McCall’s Quality Factors 1. Introduction Customer relationship management (CRM) is that part of an enterprise’s business strategy that enables the entire enterprise to understand, anticipate and manage the needs of any current and potential customers. CRM is not an event or a technology...
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...all the existing cosmetics companies lack is the ability to make consumers feel beautiful on the inside, too. Cosmic Cosmetics is a new line of color makeup products with a goal: to make consumers feel special and unique on the inside while they make themselves feel beautiful and unique on the outside through color and glitter. Since Astrology is the art of defining people’s unique personality traits through the placement of the stars and planets on the days they were born, Cosmic Cosmetics incorporates Astrology trivia in each package to help the consumer learn a little more about their own Astrological aspects, and those of their friends and family members. Cosmic even provides more in-depth information about Astrology on the mainframe website; information which is accurate and constantly...
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...Marketing Research Marketing Research is imperative to Disney Pixar’s success. Marketing research is the process in which managers perform to gather information effectively to introduce their products and services to their target market. Although the amount of time required for this research depends on the size of the target market and the company's line of business, there is a defined process used to implement the company's products or services. This process includes 1) assessing information needs, 2) developing needed information through internal databases, 3) implementation of marketing research, 4) organization of ideas, and 5) distributing and using information. Therefore, marketing research is important to developing a marketing strategy because it assesses what steps a company needs to take to reach their target market. Therefore, marketing research is important to developing a marketing strategy because it assesses what steps a company needs to take to reach their target market. The Internet has helped with collecting marketing data through online focus groups, Internet surveys, and experiments. The marketing research process also involves collecting and secondary data. Secondary data involves re-checking internal and external secretarial and marketing procedures, such as sales invoices, warranty cards, and published material. Therefore, an efficient means for data collection will assist this process. As defined within Marketing Research, "scaling is the process of creating...
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...Communication * E = Evaluation * The model describes the public relations process * Public relations is a planned process to influence public opinion, through sound character and proper performance, based on mutually satisfactory two-way communication * Public relations helps an organization and its publics to mutually adapt to each other. * Public relations is an organization’s efforts to win the cooperation of groups of people * Sharpe’s 5 Principles * Honest communication for credibility * Openness and consistency for confidence * Fairness of actions for reciprocity, goodwill * Two-way communication to build relationships * Research and evaluation to determine actions and to adjust for social harmony * Roles of PR * 1. Management * To succeed, public relations must report to top management, unimpeded by any other group. * 2. Action * True public relations cannot take place without ethical, consistent action. No amount of persuasion will cover up for poor performance. * PR as a management interpreter * Public relations professionals interpret these roles of management to the public * Philosophies * Policies * Programs * Practices * PR as public interpreter * To management, public relations practitioners interpret the public’s: * Opinions *...
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...Business School Course Title: MSc Academic Year: 2010/2011 Deadline Date: August 31, 2011 Module Code: BMS0013 Module Title: Postgraduate Dissertation Dissertation Title ------------------------------------------------- A Study for Implementation of Electronic Government upervisor Name: Stephen Gibbs Student Name: ALMABROK ALHUMRY ID Number: 1072062 Word Count: 17,711 Table of Contents Acknowledgements 5 Abstract 7 1. Chapter One: Introduction 9 1.1 Introduction 9 1.2 Research Title 10 1.3 Research Question 10 1.4 Aims of Research 10 1.5 Research Background 10 1.6 Research Scope and Limitations 11 1.7 Research Objectives 12 1.8 About Libya 13 2. Chapter Two: Literature Review 14 2.2 E-Government Benefits 14 2.3 E-Government for Developing Countries 16 2.4 Characteristics of Electronic government Services 17 2.5 E-Administration___ A part of e-government 18 2.6 Existing Administration System of Libya 19 2.8 E-Government in Libya 26 2.9 ICT Knowledge in Libya 28 2.10 E-Government Problems in Libya 30 2.12 Stages of E government Development 32 2.17.2 Training Public Employees for E-Government 41 2.18 Risks associated with E-government 42 2.19 Summary of Literature Review 42 3. Chapter Three: Research Methodology 48 3.1 Research Design 48 3.2 Research Methodology 49 3.3 Conceptual Framework 50 4. Chapter Four: Research Analysis 63 4.1 Research Limitation 63 4.2 Analysis Plan 64 ...
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...New Belgium Brewing Company: Ethical and Environmental Responsibly Abstract Although it has since been disproved that Benjamin Franklin once said, “Beer is proof that God loves us, and wants us to be happy,” he is nonetheless given credit for this profound and true statement. New Belgium Brewing has been making people happy since 1991. Along the way they have managed to continuously and profoundly function in the world of profit in a sustainable way making them an outstanding corporate citizen. The core company values that were put in place since the inception of the company stand as a testimony in conjunction with the actions of the company as an exemplary model of sustainability and ethics. New Belgium Brewing New Belgium Brewing (NBB) was born as a commercially sold product in 1991 in the basement of Jeff Lebesch and Kim Jordan. They founded their company based on a set of core company values that promote ethics, ecology, and economics, the foundation of the new sustainable business paradigm. Since its inception, NBB has tackled many environmental issues strategically and as a responsible corporate citizen. The company has made it a part of their culture to save, to conserve, to preserve for posterity, and to leave as little of a carbon footprint as possible in the creation of their product. The company’s focus on environmental issues is so amazing and atypical of the corporate world; it leaves one questioning “Why do they do it?” Are they doing this for strategic...
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...Technology Abstract Mobile Commerce, also known as M-Commerce, is the ability to conduct commerce using a mobile device, such as a mobile phone, a Personal Digital Assistant (PDA), a smartphone, or other emerging mobile equipment such as dashtop mobile devices. With the growth in usage of Internet-enabled mobile phone, the foundations for mobile commerce are now in place. We know that mobile will play an increasingly significant role in customer acquisition and retention across all channels in the years to come. Consumers are now willing to make purchases through their mobile phones, so the opportunity now exists for all website owner and retailers in particular that can offer a usable and compelling online and retail experience for mobile users. Consumers are now willing to make purchases through their mobile phones, so the opportunity now exists for all website owner and retailers in particular that can offer a usable and compelling online and retail experience for mobile users. In this paper, the participants were fifty students from National Kaohsiung First University of Science and Technology, there were twelve questions in this survey, including attitude toward usage of smartphones, habit of download application and disbursement capability. From the result we could see most of the people still tend to download free applications, just only 10% people willing to download paid applications. Moreover, most popular categories be downloaded were games and TV firms. Introduction ...
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...METHODOLOGY A. RESEARCH APPROACH This research consists of a survey, considered a quantitative strategy an approach that “that provides a quantitative or numeric descript of trends, attitudes, or opinions of a population by studying a sample of the population” (Creswell, 2009, p. 12). This study will involve a questionnaire, used like a structured interview for collecting data to assist with answering the three research questions; and intended to generalize a sample population of five NGOs (Babbie, 1990 cited in Creswell, 2009, p. 12). B. CHARACTERISTICS OF RESEARCH APPROACH The characteristics of case study research embody the following (derived from Creswell, 2009, p. 175-176): multiple sources of data; theoretical lens; and participant meaning.. First, multiple sources of data may include: observation, case studies related to humanitarian organizations, documentation from humanitarian organization’s source to donors, and other mass media and social media available. Additionally, the study will use framing theory as its guiding approach and how it relates to soft power theory, to understand how humanitarian organizations develop their messages. Finally, the participant meaning by reviewing the responses NGOs have toward the research questions to view “the meaning that the participants hold about the problem or issue, not the meaning that the reaserchers bring to the research or writers express in the literature”(Creswell, 2009, p. 176). C. RESEARCH STRATEGY ...
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...1.0 INTRODUCTION The dawn of the information and communication technology (ICT) in a business enterprise is inevitable. Companies that follow with the traditional way of doing business and cannot adapt with the times will be left behind, losing market share, facing operational and financial constrains and eventually fold up as a last resort. The company, One2One Wedding Planners Sdn. Bhd. that we are to develop the B2B, is no exception. Therefore the whole wedding planner concept needs to be revolutionalized through the E-business to promote the sale of the company’s products and services, to react to the present fast and ever changing business environment, and to capture a substantiate slice of the market share. Precisely, we are going to propose to the Company to make use of the capabilities of the computer and the Internet to sell its products and services to the general public. By having a web site in the internet, managers and staffs of the Company will be able to manage their daily business activities in an open environment. This means that the internet allows managers and staffs to interact with the company’s customers anytime and anywhere without having to meet up personally. 2.0 FIVE ADVANTEGES OG HAVING BUSINESS TO BUSINESS (B2B) 1. Removes location and availability restrictions The internet reaches across the world and spans all time zones. That means that when businesses take their operations online, they have the same capabilities. With a physical store...
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...Masarykova univerzita Ekonomicko-správní fakulta Studijní obor: Podnikové hospodářství MARKETING RESEARCH Diplomová práca Vedoucí diplomové práce: Ing. Klára KAŠPAROVÁ Autor: Eva PEŠLOVÁ Brno, duben 2007 Masarykova univerzita Ekonomicko-správní fakulta Katedra podnikového hospodářství Akademický rok 2006/2007 ZADÁNÍ DIPLOMOVÉ PRÁCE Pro: Obor: P E Š L O V Á Eva Podnikové hospodářství Název tématu: Marketingový výzkum Marketing research Zásady pro vypracování Problémová oblast: Marketingový výzkum. Cíl práce: Analýza trhu, popř. trhů pro uvedení produktu na trh. Postup práce: V teoretické části se bude autorka věnovat problematice výzkumu trhu a jeho jednotlivým metodám a technikám relevantním pro tento typ výzkumu. V praktické části bude analyzovat zvolený trh, popř. zvolené trhy, formuluje doporučení pro tvorbu daného produktu a provede ekonomické vyhodnocení jeho zavedení. Použité metody: Analýza sekundárních dat, dedukce, deskripce, komparace, relevantní matematicko-statistické metody. Rozsah grafických prací: Rozsah práce bez příloh: předpoklad cca 15 tabulek a grafů 60 – 70 stran Seznam odborné literatury: BOLDIŠ, P. Bibliografické citace dokumentu podle ČSN ISO 690 a ČSN ISO 690-2 (01 0197): Část 1 – Citace: metodika a obecná pravidla. Verze 3.2 [online]. 1999–2002. Poslední aktualizace 2002-09-03. Dostupné na World Wide Web: HENDL, J. Kvalitativní výzkum – základní metody a aplikace. 1. vyd. Praha : Portál, 2005. 408...
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...shameful health risk. Many people who have heard about the International Code of Marketing of Breast-milk Substitutes have expressed interest in knowing more about it. Baby food for the infants is the most sensitive one. Doctors suggest exclusive breast feeding for the infants. But for some cases like sickness, temporary disablement or for any other reasons mothers cannot breast feed to their babies. And for that they have to choose infant formula for their infants. Like any other products, parents of infant go through a selection process to choose a baby food. The purpose of this document is to provide concepts and terms of business ethics regarding marketing infant formula or baby food in the developed and low developing countries. Some of the scenarios of Bangladeshi baby food industries have also been analyzed. What is the International Code of Marketing of Breast Milk Substitute The Code is a set of recommendations to regulate the marketing of breast-milk substitutes, feeding bottles and teats. The Code was formulated in response to the realization that poor infant feeding practices were negatively affecting the growth, health and development of children, and were a major cause of mortality in infants and young children. Poor infant feeding practices therefore were a serious obstacle to social and economic development. The 34th session of the World Health Assembly (WHA) adopted the International Code of Marketing of Breast-milk...
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