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Schindler India

In: Business and Management

Submitted By Paula2
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hochschule hof
University of Applied Sciences
Univ ersityof Applied Sciences

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Case Study Silvio Napoli at Schindler India

Was Silvio the right choice?

hochschule hof
University of Applied Sciences
Univ ersityof Applied Sciences

PROS:  He developed the business plan  Int. Experience

CONS:  Age and family situation  Personality and cultural background

(France & USA)
 Experience with Swatch Project

 Lack of adaptation to foreign cultures  No similar post before

 Well educated

 No sales and technical experience in the elevator business
2

Was Silvio the right choice?

hochschule hof
University of Applied Sciences
Univ ersityof Applied Sciences

 Blindly sticking to his business plan  Lack of soft skills  Failed to convince the

team of his plan
 Harsh leadership style not suitable in India Probably not the right person for this particular position as general manager

3

How to evaluate the Silvio`s first seven moths as general manager?

hochschule hof
University of Applied Sciences
Univ ersityof Applied Sciences

“The first step is always the hardest!”
 Teething problems in establishing the business
 Still in the “learning process”  Too ambitious plans  Having build a reasonable management team  Sold the first elevators (although customized)

 Having failed to meet the demand of the Indian market

4

How to advice Silvio?

hochschule hof
University of Applied Sciences
Univ ersityof Applied Sciences

Do you still want to work for Schindler in India?  Better adapting to Indian values in terms of leadership style, time conception and ambitious goals

 Diversifying product lien to better suit Indian market`s demands  Strengthen Silvio and shore up support for his tough

mission
 Encourage the whole team to continue and setting the direction for future success
5

How to deal with rising transfer prices and

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