1. Good afternoon, Ms. McKibbon, we are business analysts from TR Management Consultants. Today, we will be giving you a glimpse into Nordstrom Canada's future!

2. We begin by providing an overview of the Canadian retail industry and Nordstrom's business strategy alignment, then move on to discuss the Canadian subsidiary and its current financial standings.
Next, we will propose a design choice for the Sherway Gardens location by presenting our analyses.
With a floor plan chosen, we'll show you how to establish a top-notch organizational culture unique to Nordstrom Canada, and conclude by answering any questions you may have.

3. Nordstrom operates in the fashion retail industry, specializing in apparel and shoes.

4. In the industry, Customer service and human connection are key factors of success.

5. From its humble beginnings as a downtown-Seattle shoe store in 1901, Nordstrom has grown to be a retail giant in the United States, operating 240 stores located in 31 states.

6. Nordstrom competes by * Providing personalized service by empowering employees * Enhancing the shopping experience through innovative technology

7. With a strong foothold in the United States, Nordstrom plans to set up shop at premier locations in four major Canadian cities.

8. This is the right time to expand because * Sears is giving up leases across Canada in prime retail locations * Higher-end retailers may not do well in the US due to current economic conditions

9. To seize these opportunities, Nordstrom Canada was established in November 2012.
This is a snapshot of the first two months of operations.

10. At the moment, Nordstrom Canada is in a great position to cover its short-term debt

11. In terms of Income Statement
Operating at a loss as there is no revenue being generated

12. Moving on to Cash flow statement, it is showing an Operating cash outflow
This is due to some Major expenses: temporary occupancy costs, compensation, and store lease negotiation
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20. Now that we have decided on a floor plan design for Sherway Gardens, let's talk about ways to Nordstrom's culture into Canada!

21. To establish Nordstrom's culture, it is crucial to select the right employees, who fit with the company's philosophy. * During recruitment, personality tests and scenario-based interviews will be conducted to asses candidates' compatibility. * Nordstrom Canada will value those with empathy and fashion expertise so that they can transfer their knowledge and passion onto customers, and establish that human connection.

22. Once the 1000 employees are hired, Nordstrom will aim to retain and empower these employees. * Job satisfaction is about more than just money, but it won't hurt to have a robust rewards system! * Offering commissions and other bonuses will create healthy competition, high energy and encourage goal setting * Hosting monthly employee outings and events will help employees to foster a sense of belonging * Nordstrom Canada can encourage employee involvement by proposing monthly meetings where concerns/suggestions can be raised. * This will give employees a sense of empowerment that is idolized in Nordstrom's culture, and increase commitment to the organization

23. In conclusion, quantitative and qualitative analysis indicates that Design B is the more favorable option for Sherway Gardens.
To help Nordstrom Canada succeed, we have suggested hiring practices and reward systems that align with the Nordstrom culture.
Thank you for your time.