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Self Efficacy

In: Philosophy and Psychology

Submitted By sophielewis1
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Chapter 5: What is your Self – Efficacy
My self-efficacy score for academic achievement: 25, rank: moderate.
Question 1: Why does self-efficacy influence an individual’s behavior?
Self-efficacy is the individual’s estimate of his or her ability to perform a specific task in a particular situation. Therefore base on his perception about his own ability, a person is able to decide what he want to do, what he can do and cannot do no matter how the reality is. It reminds me of a story about an eagle lived among chickens then he thinks he is a chicken and never raises his wings to the sky. Self-efficacy influence individual’s behavior due to three reasons. Firstly, it has impact on the activities and goals that individuals choose for them-selves. Secondly, it influences the effort that individuals exert on the job. Lastly, it affects the persistence with which an individual stays with the complex task.
For example, at my former company, there was a claim specialist who cannot make a call to the US insurance company, even crying when her supervisor command her. Although the supervisor seated with her to train on every call and her team leader had many talks with her, she could not make a phone-call to US company because she has thought that she did not have ability to do that. She also told everyone that she only wanted to process claims on paper and never picked up the phone to call.
Question 2: What action can you take to increase your self-efficacy at either work or school?
There are many ways to improve my self-efficacy at work.
First of all, I can learn and observe how people similar to me achieve their goals by: reading books, taking part

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