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Selfassessment

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Submitted By changeme22
Words 443
Pages 2
By: TerranceKyles
University of Phoenix Online
Communication Process Model
Instructor Edick
Date: 11/26/2012

Directions: Think of a misunderstanding you experienced when communicating with someone else at work, home, or school. Then fill in the chart below.

Who was the sender? Supervisor
Who was the receiver? Myself
What was the message? Inventory Stock
What channel was used to send the message? Face to face communication
What was the misunderstanding that occurred? When being delegated to inventory stock the supervisor never gave me a specific time frame therefore I was unaware that it needed to be completed before the end of the work day.
How could the misunderstanding have been avoided? I should have asked the supervisor for specific directions so I could have completed the task in an efficient time frame.

Questions:
1. 1. What did you learn about the communication process from this activity? After doing this activity I learned that communication can be misunderstood if you don’t do it with clarity. Sometimes you may send a message assuming that the receiver already understands the objective but until you become the receiver of feedback you’ll never know.
2. What seemed to be the main causes of the misunderstandings? The main causes of the misunderstanding were that as soon as I received the message I should have provided feedback to avoid any discrepancies. Although I didn’t I assumed that I could put the task off and it was something that needed to be a top priority.

Who was the sender? Me
Who was the receiver? Co-worker
What was the message? We need to send the supervisor an inventory count so I want you to do a spot check for me.
What channel was used to send the message? E-mail
What was the misunderstanding that occurred? When requesting that my co-worker do a spot check I was asking that he do a recount not just look at last

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