...Servant Leadership at Work An analysis of servant leadership and how it applies to my work environment: identify what servant leadership is, what the differences are, and how it applies to personalities in the work environment. Questions: What is servant leadership? How does servant leadership apply to personalities in management? What are the positive attributes of servant leadership in a manager? What values are important in servant leadership? How effective is servant leadership in an organization? Servant Leadership at Work Spears (1996) explains servant leadership as one which is based on teamwork and community; one which seeks to involve others in decision making; one which is strongly based in ethical and caring behavior; and one which is enhancing the growth of people, while at the same time improving the caring and quality of our many institutions. The term “servant-leadership” was first coined in the 1970 essay by Robert K. Greenleaf entitled, The Servant as Leader (Stone). According to Dennis and Bocarnea (2005), “servant leaders are those who serve with a focus on the followers, whereby the followers are the primary concern and the organizational concerns are peripheral. The servant leader constructs are virtues, which are defined as the good moral quality in a person, or the general quality of goodness, or moral excellence”. This, I believe, is a very good description of servant leadership. What this says is that we must apply good moral qualities...
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...MGT 5133: Management of Organizational Behavior The Servant Leader 2/16/2016 I. Introduction This essay will describe the true meaning of servant leadership. How the servant leader is inspired and performed his/her job within the health care organization? The paper will also inform readers of how each individual can unleash the servant within described by Larry Spears in his book “Reflections on Leadership.” Everyone has a deep need for serving, sometimes adults find it very difficult to unleash this desire to serve. Having worked in a large Hospital for over five years, it is easy to see why many people get frustrated and depart the health care industry. There are many complicated situations that happen working in healthcare. Throughout the majority of these situations between registered nurses, patient care technicians, and some doctors; there are solutions for dealing with most of those problems. Compassion, empathy, trustworthiness, faithfulness, respect, honesty, integrity, and rapport are all words that will be used frequently within the body of the paper. In my personal quest to better understand how to work well with people in a highly stressful environment as in healthcare, I begin to do my own research on process improvement and better systems that works in the hospitals. I turned my mind to various leadership books on healthcare and process improvements in the hospital setting. Some of the books I read was tremendously inspiring, interesting...
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...organisations operating today are successful because of change. This essay will examine the theories and concepts needed in for successful change. Reflective learning means improving performance by using the outcome of reflection to inform the future practice. Portfolio 1 Question 1) Does leadership have a role to play in change management? 2) Discuss the concept of servant leadership for initiating and implementing change in organisations. Leadership plays an essential part in the change management process. Therefore, leaders have got to pay attention to leveraging. Getting the right people to inspire, encourage, motivate as well as having the ability to understand peoples emotional mind state. The Leaders is the key figure in the organisation for defining the need to change from internal and external drivers Carnell, (2003) says the people leading change can come from various different models. Models from top down or models starting from the middle. Quite often change is driven from the middle class. They create an atmosphere of change. Literature review Greenleaf in 1970 founded the concept of servant leadership. Greenleaf emphasizes that good leaders must first become good servants by serving both the employees and the organisation....
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...Emerging Leadership Theories Analysis: Servant Leadership I sometimes wonder whether Robert Greenleaf, originator of the term “servant leadership” had any idea of the extent of the impact that his seemingly oxymoronic concept would have decades after he introduced it. He was the first to recognize it as a managerial model of leadership, where the highest priority needs of the follower are being served by the servant who is the leader (Greenleaf Center, 2008). This theory is one that is exemplified by the teachings of Jesus Christ in Matthew 10:43 NIV, “You know that those who are regarded as rulers of the Gentiles lord it over them. Not so with you. Instead, whoever wants to become great among you must be your servant.” According to Dierendonck, (2011). one of the attributes of the servant leader is humility. It is an attitude by the servant leader that acknowledges that workers may have more knowledge and experience than they may. I have found that when people are approached in humility, whether in a workplace or community setting, the results are very interesting. People begin to empathize with management and an environment of trust and value emerges. This goes hand in hand with an environment where learning occurs in a give and take manner. I worked in a department where no one, except the executives had been there longer than a few years. Although I was not a manager, I emerged as servant leader by being humble and willing to help other workers attain the knowledge...
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...Comprehensive Leadership “People ask me, would you rather be feared or loved, um easy, I want people to be afraid of how much they love me.”, Michael Scott, General Manager-The Office. This was the first thing I thought of when assigned a comprehensive leadership paper, and I figured something funny always draws the reader in. I want to start my paper with my leadership interview. As I mentioned in class, I wanted to get more of an honest interview with my sweet, yet beleaguered new Plant Manager. He is not only a wonderful man, but also being assigned to our facility to develop and nurture a not yet defined “culture”; he has done so with patience and class. On his first day, he spoke to all of us in our break area, stating he wanted to know who we were, what our spouse’s name was, what some of our hobbies were, and where we saw ourselves in the scheme of our corporation. What challenges I foresee my manager facing is not the newer employees in our facility, but the manufacturers and line men that have been working for thirty plus years. It has been my experience that if you can really get through to the old timers, you have won half the battle trying to change the culture because they are the influencers. Do you think leadership develops with experience? Experience is the only way I have gotten better with anything I have done. To be more specific the more I failed, the better I got at what I had set my goal to. Are there one or two experiences you look back on...
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...At some point in our lives, we have all heard about Adolf Hitler, the Austrian born German politician and the leader of the National Socialist German Workers that led the Anti-Semitic movement in Germany in the early 1900’s. Looking back through history, people would differ in opinion when deciding if Adolf Hitler should be considered a true leader. Leadership is the action of leading a group, but in today’s society the Leadership concept has also been associated with positive, beneficial, and ethical actions. True leaders are people that others want to follow. In Hitler’s case he was initially able to connect with people through his charismatic oratory and Nazi propaganda and convince them to join him in his cause. It is unfortunate that his cause became an obsession and led Hitler to recur to constant threats and brutal actions to instill fear within his troops and avoid desertion. My impression of Hitler is that he was initially a true leader but his leadership was very poor as it relates to developing the people under his responsibility. Hitler did not focus his efforts into positive actions. He achieved many of his goals and made history. But what good does it make to be remembered by the atrocious actions he committed against the Jew community. Opposed to Hitlers practices, leaders must communicate faith to their people, not fear. Fear paralyzes people while faith moves people to action and infuses them with courage and hope. Let your people know that you believe...
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...for all things food and the people that choose to come into whatever Zingerman’s business that come to eat Great Food. A charismatic and articulate speaker, he is passionate about the topics that he speaks about – usually food and customer service. A firm believer of Servant Leadership, a contemporary leadership style to Transformational Leadership that is propounded by Robert Greenleaf and practiced daily by Weinzweig and the other managing partners of ZCoB. Using a Leadership Style survey from Don Clark’s Big Dog & Little Dog’s Performance Juxtaposition website, Ari Weinzweig’s leadership style has been determined as primarily participative. This survey assesses three types of leadership – Authoritarian (autocratic), Participative (democratic), and Delegative (free reign). The premise is that the highest score is indicative of the style of leadership that is normally used. A score of 40 or more is a strong indicator of the normal style. The lowest score is indicative of the style least used. The accepted view is that the best leaders operate out of the participative (or democratic) mode and use the other modes as needed. Leaders, who want their employees to grow, use the participative style of leadership. As they grow into their jobs. They are then gradually given more delegative authority over their jobs (Clark, D. 2004) Based on the scoring, Weinzweig primarily utilizes a Participative Style with a Delegative Style as a close second. Using an Authoritarian Style...
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...What is the first picture that comes to mind when you hear the words “good leader?” Maybe you picture William Wallace, leading his band of Scottish rebels in a war where they are heavily outnumbered against the numbers and tyranny of England. Maybe you picture Michael Jordan, pumping his fist right after he knocks down the shot against Craig Ehlo in the 1989 playoffs. Or you might even possibly see Adolf Hitler, although what he stood for will always be atrocious, he did do an incredible job of getting others to follow him. So the question is: What makes a good leader? Susie Shellenberger, the 2010 recipient of the Reed Leadership Lifetime Achievement Award, would say, “A good leader is one who doesn’t compromise integrity or character when no one is looking. A good leader maintains the same high standards in private as seen in public.” Let’s unpack what she meant when she said this. First, a good leader doesn’t compromise integrity or character no matter what. Webster gives such definitions for character as “moral excellence and firmness,” and integrity as “the quality or state of being complete or undivided.” When you put these two together, the sum is a person who is firm in his convictions and who lives under those convictions no matter what the circumstances are. A good leader does not live a two-faced lie. As its definition states, to be a person of integrity means that you are complete or undivided. You are unwavering. You do not act differently around different...
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...Leadership Challenges and Opportunities Rita Ludeman Grand Canyon University PSC-410 February 23, 2014 Companies today face a number of issues or challenges that can have drastic effects on the company if not handled correctly. Two of the issues are; finding the right staff and keeping up with the changing regulatory environment. According to Conner (2013) one of the biggest challenges faced by organizations today is, “finding the right staff, retaining them, and ensuring they buy into the vision of the organization” (Finding the right staff). The key is to figure out how to deal with individual personalities, what motivates each employee, and develop the management accordingly. The other problem is the changing regulations regarding environment. According to Conner (2013), “the problems to be solved are to understand the meaning of regulation in your industry, its implications for your business, and to develop the skills necessary to deal with it. Two key areas are taxes and health care” (Regulation). The hiring process within an organization is one of the most important tasks to be fulfilled. The difference between good employees and great employees can make a huge difference in the effectiveness of the company. Great employees possess a habit of success and find ways of completing their jobs where good employees see an obstacle as a dead end. Competency is a must for a great employee. They must have knowledge and understanding of the position they are being hired for...
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...your professor: a. Greenleaf's servant leadership is humanistic, relative, and without foundation b. biblically based servant leadership rooted in the life of christ. c. you have been offered a clear contrast between Greenleaf and a biblical view of servant leadership d. all of the above e. none of the above 2. Spiritual reasons for leading like Jesus include all except the following: a. servant leaders seek first the kingdom b. servant leaders are better than non servant leader c. servant leadership honors god and his commandments d. servant leadership puts the love of Jesus into action e. servant leadership models Jesus to others 3. All of the following are spiritual reasons for leading like Jesus: a. servant leaders are better than non servant leader b. servant leaders are more in touch with their spiritual selves c. servant leaders put the love of Jesus into action d. servant leaders become achievers e. all of the above. 4. All of the following are practical reasons for leading like Jesus except: a. servant leadership provides better service b. servant leadership is more spiritual c. servant leadership provides better leadership d. servant leadership closes the gap between success and significance e. all of the above 5. All of the following are practical reasons for leading like Jesus: a. servant leadership provides better service b. servant leadership provides better leadership c. servant leadership closes the gap between success...
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...Servant Leadership: A Philosophy and Set of Practices Lori Kleeberg BSN, RN CMSRN Pfeiffer University Abstract Servant leadership is a distinct leadership concept and needs further studying. It is a unique leadership philosophy that places the followers as the top priority. The attitudes, dimensions, characteristics, and virtues of a servant leader in the discussed publications all have shared themes. Self-interest of the servant leader is not important and does not motivate this type of leader. The motivation of the servant leader focuses on the needs of others. Honesty and integrity are held in high regard with this leadership style. Communication and listening are key components in engaging those they serve. Teaching, delegation, and guiding are the method in which the servant leader develops and empowers their followers. Servant leadership is a concept that must be adopted by the organization as a whole to have the intended impact. Servant Leadership: A Philosophy and Set of Leadership Practices Servant leadership is both a modern leadership philosophy and a set of leadership practices. The term servant leadership was created by Greenleaf in "The Servant as Leader” in 1970. In Greenleaf’s publication, he defined servant leadership as “The servant-leader is servant first” (Greenleaf, 2002, p. 29). This type of leader has a natural desire to serve and aspire their followers to lead. (Greenleaf, 2002). This philosophy has gained much attention over...
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...individual leader, using the leadership concepts we have studied in class. * The project is meant to be more than a research paper, as students should be able to synthesize and interpret the words and actions of the subject to form a point of view about this person as a leader. * The report paper should demonstrate the synthesis of the research in which the students forms a critical assessment of this leader, including their strengths and weaknesses. Expectations * Broad and meaningful research on the leader’s style, practice and evolution, using a range of sources (including videos, blogs, biographies, articles and more). * Go beyond the easy/obvious sources for information. * Complete coverage of the topics, with insights that go beyond simply reporting facts. * Well-crafted document, with logical flow and clarity of view * Excellent grammar, punctuation, composition and professional style. * Including correct use of citations. Overview of contents * Executive Summary: Overview: Summary of key findings and analyses * Section 1: Describe the leader's childhood narrative. What early experiences contributed to their becoming a leader? Why were these experiences important and/or impactful in either positive or negative ways? * Section 2: How would you describe this person's leadership style (or styles)? What are the strengths and weaknesses of the styles they use? How has their leadership style made an impact on the...
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...Case 10. 1 Everyone Loves Mrs. Noble 1. What servant leader behaviors would you say Mrs. Noble demonstrates? Mrs. Noble was the following: a good listener, community builder, empowerment, commitment to the growth of people, good stewardship, persuasive, aware and healer. 2. Who are Mrs. Noble’s followers? Mrs. Noble’s followers are her students, parents, the faculty and staff, and the community. 3. Based on the model of servant leadership (figure 10.1), what outcomes have Mrs. Noble’s servant leadership attained? Societal Impact, Followers Performance, and Growth and Organizational Performance. 4. Can you think of someone at a school or organization you were part of who acted like Mrs. Noble? Yes, Mrs. Jamie Baldwin Describe what this person did and how it affected you and the school or organization. Mrs. Baldwin was a Career Coach at Doss High School but...
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...Chapter 9 Case 9.1: The Vision Failed 1. If you were consulting with the HTE board of directors soon after Harold started making changes, what would you advise them regarding Harold’s leadership from a transformational perspective? I would advise the board that Harold is slowly turning into an ineffective president. Yes, changes are being made, but the employees aren’t being treated properly. Also, although the mission statement of the company is posted throughout the building, people are becoming unsure as to where it is going. There aren’t clear expectations and when Harold tries to explain something, the employees aren’t taking it very well. The employees aren’t feeling valued like they should be and something needs to be done. There are ways to change without degrading the employees. 2. Did Harold have a clear vision for HTE? Was he able to implement it? I don’t think Harold had a clear vision. I feel he had an “idea” but was unsure of how to go about accomplishing it. Perhaps he thinks he was able to implement it, but I don’t think he did. It didn’t turn out the way it was supposed to be and it failed in the end. 3. How effective was Harold as a change agent and social architect for HTE? Harold was not effective as a change agent. I see this in the way the employees acted and felt towards him. I feel there were a lot of negative consequences after changed were made, whether intentional or not. 4. What would you advise Harold to do differently if he had the chance...
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...Servant Leadership Essay by AnQuil Davis July 2, 2010 Servant Leadership Servant Leaders are defined as people who serve those whom they lead rather than control them. The posture of a servant leader is to put the needs and interests of others above themselves. Servant leaders invest in others to help them grow and become empowered, which assist and motivate the team to reach their full potential in every area of their life. In today’s global marketplace, the concept of servant leadership seems to have been discarded and replaced with self-leadership; leadership which puts their needs and desires before those of the people. Serving others has to be a passion, not an act for recognition or accolades. Leaders possess characteristics such as stewardship, foresight, empathy and humility. These characteristics allow the leader to understand and attend to those they are serving, develop visions and plans to move forward, while not taking ownership of its success, but acknowledging it as a team effort. These qualities give a person authority over power. The concept of servant leadership in the global marketplace has an existence; however its existence seems to not be as prevalent today as past years. Most leaders in our global society today are not interested in creating an environment for growth and advancement of the individual, but for wealth and success for themselves. By not engaging others in the vision it cannot fully mature to reach every...
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