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Service Request Sr-Rm-004, Part 3

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Service Request SR-rm-004, Part 3
“Riordan Manufacturing is a worldwide plastics manufacturer employing 550 persons with projected yearly earnings of $46 million. The company is entirely owned by Riordan Manufacturing Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion.” (Baihaqi, 2009) Numerous facilities exits around the world and mainline developments take place in San Jose, California which is the headquarters of the company. Riordan has served a variety of customers such as automakers, different manufacturers, and the Department of Defense.
Current Human Resource Information System
The current information system keeps track of all personnel, their information, date of hire, tax exemptions, vacation hours, and organization information. Furthermore, the current system has been partnered with a financial system to aid with payroll functions. Any changes or input that needs to be generated will be requested from an employee’s manager and changes will be applied by payroll personnel. All documented training information is in an Excel worksheet maintained by training personnel. Same procedures go for recruiters with an addition of keeping all resumes and filled application in one centralized location. The Human Resource Department manages workmen’s compensation while following the same procedures as mentioned above. Any complaints or harassments will be handled by an employee relations personnel. Lastly, managers have been task with monitoring the Family Medical Leave Act, employee’s performance, salary, accommodations, and any miscellaneous information employees have via through E-mail, phone, or one on one counseling.

Information Gathering Techniques and Design
The primary objective of this report is to establish a Human Resource business function. Managers of the company have provided a 6 month estimated completion time. To

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