...Service Request SR-rm-022, Part 2 Robert Townsend BSA/375 September 14, 2015 CHRISTOPHER CANTER Service Request SR-rm-022, Part 2 This paper will detail the application architecture and process design for service request SR-rm-022. I will explore the system’s architecture by discussing the data, processes, interfaces, and network. I will describe the security controls put in place for the proposed HR system. And finally I will present some flow charts and data flow diagrams. This system requires very tight security. The company must ensure that their employee’s data is secure. “Security is primarily the responsibility of the operations group the staff responsible for installing and operating security controls such as firewalls, intrusion detection systems, and routine backup and recovery operations” (Dennis, Wixom, & Roth, 2015). Our developers will work closely with operations to ensure that any required security is included in the application. Application architecture is the specification of the software and hardware to be used in the proposed system. I will recommend using COTS software package to replace the existing system. This will allow the client to start using the system in the shortest time possible. This option will also allow the client to incorporate training, maintenance, and integration into the contract. The client’s computers will have to be upgraded or replaced to use the new software. The data used in this system will be employee data,...
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...Service Request sr-rm-022 Part 2 Joshua Proctor BSA/375 November 11, 2013 Laura Smith Service Request sr-rm-022 Part 2 Introduction Riordan Manufacturing started its existence in 1991 as a company called Riordan plastics and its founder, Dr. Riordan, acquired patents for “processing polymers into plastic substrates that resisted breaking under extreme tension. In 1992, Dr. Riordan acquired capital to expand his company and renamed it Riordan Manufacturing. By 2000, Riordan Manufacturing was so successful it grew into a global manufacturer that became a leader in plastic products (Apollo Group, Inc., 2012) They bring in about 46 million annually and have a global employee base of about 550 individuals. They encourage employees to submit their own ideas and try to instill and develop strong work ethics among both employees and managers. The mission of Riordan Manufacturing is to become the global leader in the polymer materials industry, by providing solutions to customers’ needs and challenges. With this goal in mind, they now have a strong research and development team that focuses on discovering new and emerging market trends and taking that knowledge to enhance profitability and overall influence of Riordan Manufacturing. Project Scope It has been determined through reviews and analysis of the current system that the current HR system is out of date. It lacks some of the specifications needed to perform many of the essential functions of the HR department. There...
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...Service Request SR-rm-022, Part 2 Ryan Finch BSA/375 After the previous meeting we discussed several important topics that have required additional research, in order to present a safe way to make transitions and new changes. We have also reviewed some different data flow that will work to improve the proper handling within Riordan Manufacturing to ensure the best relationship between each department. Once the final implementation is installed it will not only improve communication within the company but it will also help save time and money. Security Security should be the highest point of interest or concern of any project. Security is mainly the responsibility of the group operating the system, which would make it the company’s staffs responsibility to install and operate security controls such as firewalls, anti-virus software, and also performing routine updates, and data backup and recovery points. All data needs to be kept secure and confidential at all times. Any company data such as policies, procedures, employee, or customer information needs to be secure and it is Riordan Manufacturing’s responsibility to make sure there systems are capable of doing so. All the information on company computers should be password protected, encrypted, and only give authorized personnel access to such information to ensure data safety. If any information especially “sensitive information” were to get into the wrong hands it could really hurt the business...
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...Service Request SR-RM-022 Part 2 BSA/375 Service Request sr-rm-022 Part 2 Riordan Manufacturing is a research and development company that specializes in the production of polymer materials. The company is currently “employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion.” (University of Phoenix, 2013) Hugh McCauley, the COO of the company, wants to develop a new application for the human resource department in order to keep up with changing technology. He would like to have a system that integrates all of the existing HR tools the company uses into a single, modern information systems application. This project will need to consist of several different stages in order for it to potentially be successful and will require an analyst to ensure all key points of the project are met. One of the first areas we need to look at when transitioning from analysis to design is the application software. “Software application architecture is the process of defining a structured solution that meets all of the technical and operational requirements, while optimizing common quality attributes such as performance, security, and manageability.” (Microsoft, 2014) Taking into account the requirements of the new design, a thin client-server architecture, where the server performs the application logic, makes the most sense to use. One of biggest benefits to a thin...
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...Service Request SR-rm-022, Part 2 Michael Ragland BSA/375 10/06/2015 Robert Mascarenas Describe the application architecture and process design. Include a high-level description of the security controls you recommend for the design of this HR system. Among other measures security measures can include firewalls, popup blockers, and system restore points including manufacturer system restore points. Any proprietary data, incription codes and passwords will be considered legal copyright intellectual property of Riordan Manufacturing and will be changed and adjusted appropriately according to need deemed by the circumstances and plausibly viable security threats. To maximize security as well as to make the achitectural design as flexible as possible while meeting the unique needs of Riordan Manufacturing the application architecture will follow a custom development design. It follows a software as a service (SaaS) model and is structured with a client-server architecture. This is partly for the reason that with that architectural structure security measures can easily be applied to the most vulnerable point in the systems interface which is the client user interface. The software will be compatible with mobile devices and cloud based applications as well. The operational requirements of the system interface should be compatible with basic HTML, and XML, coding making them flexible and usable by a wide variety of devices and application and at the same time easy to apply security...
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...Riordan Stephen G Peterson BSA375 APR 03, 2014 University of Phoenix Riordan RIORDANS Service Request SR-rm-022, Part 2 Riordan Manufacturing is seeking a new system that will consolidate all of their Human Resource related data. Currently, the data that will be a part of the new system is spread out through different departments of the company. The new system will allow this data to be saved in a central location, while only allowing viewing access to certain employees. The access will be much the same as currently in place, but located in a single system. Lastly, the implementation of the new system will be not be a quick process, because it would be safer the company completes a test run to few end users before completely releasing the system. For the design process and application architecture Riordan would benefit from using third-party software for their application process and for other processes. Programs that are already developed like commercial off the shelf (COTs) will help Riordan Manufacturing to save development time and will include training and services with them. This will be a long-term investment that can save the company money. Using COTs will guarantee security from the third party vendor. Any additional software or programs that are needed for special projects will be an in-home development. Security Controls For Riordan Manufacturing security of their system should be a major concern in this project. When it comes to security system...
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...Service Request SR-rm-022, Part 1 Crystale Wyche BSA/375 September 4, 2014 Prescott Lerch Service Request SR-rm-022, Part 1 This paper will the discuss the key stakeholders in Riordan Manufacturing who will provide requirements in the human resources project, describe information-gathering techniques and system analysis tools used for the project, explain what project scope is and the importance of it and describe the areas of project feasibility that are examined in the analysis phase of the SDLC. Key Stakeholders There are many stakeholders at Riordan Manufacturing, the key stakeholders that requirements would be gathered from are as follows: President and CEO Dr. Michael Riordan, Executive Assistant Jane McCall, SVP-R&D Kenneth Collins, Chief Operating Officer Hugh McCauley, VP International Operations Charles Williamson and the IT service managers. The stakeholders who can directly use the new system are also important as well. Information-Gathering To complete the system will require a set of information that will be categorized into numerous parts. This will make sure the system and processes are doable to the demands set by the SR-rm-004. SR-rm-004 is an analysis request for Riordan Manufacturing current human resources system for future integration. "Many techniques are available for gathering requirements, sometimes multiple techniques are needed to gain a complete picture (Mochal, 2008)." 1. One on one Interviews: A sit...
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...Individual: Service Request SR-rm-022, Part 1 Name BSA375 August 3 2015 Individual: Service Request SR-rm-022, Part 1 In this service request we look at the organization, Riordan Manufacturing. We will look at the stakeholders in this corporation. We hope to gather information that will benefit in the development of a system for this corporation and we will discuss how we went about gathering said information. We hope to identify the key factors of the information that we have gathered for this system to ensure the information’s validity and that it was gathered correctly. We will explain what the projects scope is and why it is important by describing the areas of project feasibility that are examined in the analysis phase of the SDLC. In the end we will have gained a better understanding of how a system analyst does their job. * Looking over the human resources side of the pillar at the Riordan manufacturing it seems that there is a good representation of each group that is a part of the Riordan family with there being four different locations three in the continental United States and one abroad in China. With that tidbit of information there is not a consistent system that like communications from the China facility to any other but the corporateeadquarters in fact the corporate head quarters is the only way there is any communication from one sister company to the other it is like a giant game of telephone. For instance what if a shipment from MI went to the China...
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...Service Request SR-rm-022 Kevin Page BAS 375 April 18, 2016 Susan Ferebee Service Request SR-rm-022, Part 2 Application and Process Design When designing the initial architecture for the application and process you will need to get the definitive interface that will interact with the business needs. This will be one of the most important parts of the program, this process will be essential throughout the System Development Life Cycle(SDLC). After reviewing the current architecture setup that Riordan is Using, I recommend altering their architecture to an N-Tiered design. N-Tiered “data applications are data applications that are separated into multiple tiers. Also called "distributed applications" and "multitier applications," n-tier applications separate processing into discrete tiers that are distributed between the client and the server” (Microsoft.com). Essentially this tier is the most consistent as well when factoring in the SDLC. The diagram at the end will demonstrate the following Application and Process Design for Riordan. Operational Requirements Riordan Manufacturing is one of the major companies that is growing in the industry. This requires most users to be mobile with a thin client server architecture could be used. It is easier to code the program or websites in HTML5. The system will then be able to work with the N-Tier view web based application or mobile apps designed for iOS, Android, or Windows OS. This will require most users to have mobile...
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...Service Request SR-rm-022, Part 2 BSA/375 Service Request SR-rm-022, Part 2 The application architecture and design determines the possible technologies used by information systems as well as the information, data, process, interface, and network components. This is the framework for the over-all design of a system. Riordan’s team will now need to decide which hardware and software Riordan will be need for their system based on the requirements needed for the new HR system. This part is crucial in order to build a reliable application through System Development Life Cycle phases (SDLC) (Valacich, 2012). Riordan needs portability, therefore a thin client/server architecture can be used. This should allow for the system to conduct transactions via the internet thru employee’s mobile and desktop browsers. Incorporation of the updated HR system with the current software is a requisite. To meet system requirements for integration with employee desktop computers Riordan should use a client /server architecture. This a high tech system will allow better integration of hardware, and will handle the payload. This is because of the client/server architecture dependability, scalability, Efficiency, and readiness. The client/server architecture is only as good and secure as its operating system, this is why the upgrade to Windows Server 2012 operating system will happen. Windows Server 2012 capabilities range from (Microsoft, 2014): * Server Virtualization * Storage *...
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...Riordan Manufacturing Service Request SR-rm-022 (Section 1) Seth Stafford BSA/375 May 11, 2015 Todd Feuerherm Riordan Manufacturing Service Request SR-rm-022 Riordan Manufacturing was established in 1991 by Dr. Riordan. He started this company in San Jose, CA where currently the corporate office is and where the Research and Development Department is located. Riordan is a global plastics manufacturing company that is now employing 550 people. The annual revenues are 46 million and they have plants in Albany, GA, Pontiac, MI, and Hangzhou, China. The plant in Albany produces plastic beverage containers. The one in Pontiac products custom plastic parts and the one in China produces plastic fan parts. Riordan Manufacturing is a subsidiary of Riordan Industries, Inc a global plastics manufacturing company that is a Fortune 1000 enterprise with revenues that will exceed 1 billion (Apollo Group, 2011, 2013). The C.O.O. of Riordan Manufacturing Hugh McCauley has submitted a service request SR-RM-022 the goal to improve the human resources information system. This request will affect all plant locations throughout the company. Riordan wants the system to be state of the art and will take advantage of the newest technology out there. The expected results will define the business requirements needed to me this proposed enhancement. The overall objective is to create a detailed system and an aggressive project implementation plan that Riordan Manufacturing can plan to utilize...
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...Service Request SR-rm-022 - Part 1 Joshua Proctor BSA/375 November 4, 2013 Laura Smith Service Request SR-rm-022 - Part 1 This paper will describe each of the key stakeholders or stakeholder groups in Riordan Manufacturing who provide requirements for the service request, explain two separate information gathering techniques used during proposed projects, identify two factors that are necessary to ensure that the information required for the project is gathered successfully, define the scope of the project by specifying business functions that will be included in the project, describe the project’s operational, technical, and economic feasibility areas that are examined in the SDLC analysis phase summary. Key Stakeholders Riordan Manufacturing has many stakeholders and most of its stakeholders that would remain influential to the change process would gain the focus and those who can directly use the new system are also given importance. The stakeholders of the firm include CEO Michael Riordan, Executive Assistant Jan McCall, SVP-RD Kenneth Collins, COO Hugh McCauley, VP international operations Charles Williamson and the IT service managers. Further, before the input and revisions as per the information gathering steps are finalized, the individual users of the final app will be consulted for advice. Information-Gathering The completion of the system requires collection of information and it is categorized into ten parts that makes sure that system and processes...
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...t Service Request SR-rm-022 - Part 1 Joshua Proctor BSA/375 November 4, 2013 Laura Smith Service Request SR-rm-022 - Part 1 This paper will describe each of the key stakeholders or stakeholder groups in Riordan Manufacturing who provide requirements for the service request, explain two separate information gathering techniques used during proposed projects, identify two factors that are necessary to ensure that the information required for the project is gathered successfully, define the scope of the project by specifying business functions that will be included in the project, describe the project’s operational, technical, and economic feasibility areas that are examined in the SDLC analysis phase summary. Key Stakeholders Riordan Manufacturing has many stakeholders and most of its stakeholders that would remain influential to the change process would gain the focus and those who can directly use the new system are also given importance. The stakeholders of the firm include CEO Michael Riordan, Executive Assistant Jan McCall, SVP-RD Kenneth Collins, COO Hugh McCauley, VP international operations Charles Williamson and the IT service managers. Further, before the input and revisions as per the information gathering steps are finalized, the individual users of the final app will be consulted for advice. Information-Gathering The completion of the system requires collection of information and it is categorized into ten parts that makes sure that system and processes...
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...Service Request SR-rm-022, Part 1 According to "Smith Services Consulting Incorporated" (2011), Riordan Manufacturing requests that we provide them with a “more sophisticated, state-of-the art, information systems technology” in their Human Resources department (SR Number, SR-rm-022). To ensure that we reach our goal, we will need to interview all of the key stakeholders and look at all the current systems that Riordan Manufacturing is using to consider what information will be required and needs to be collected. We have to make sure that we discuss the key factors and provide the best information to them in an effort to receive the required information back from the stakeholders. This will help get us the tools we need to create a project management system that will help us organize the information properly so that everything is covered. Key stakeholders in Riordan Manufacturing we would gather requirements from? To ensure success we would first start by collecting information from the very top of Riordan management, including; President and CEO, Dr. Michael Riordan; COO Hugh McCauley; Director of Human Resources, Yvonne McMillan. She will be instrumental in helping us know exactly what is expected of the new system, how it will be implemented, who made the request and what deadlines will need to be met. Next, we will gather information from the Director of Human Resources Yvonne McMillan, who directs and coordinates human resources activities. Her feedback will help...
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...Service Request SR-rm-022 - Part 1 Antonio Walden BSA/375 December 8, 2014 Bill Schuyler Service Request SR-rm-022 - Part 1 This paper will identify key stakeholders in Riordan Manufacturing who can provide requirements for the service request, and describe information gathering techniques and system analysis tools that can be used for the project. It will also identify key factors that assist in tracking necessary information for the project, the scope of the project, and the areas of project feasibility that will be focused on. Key Stakeholders There are many stakeholders of this project at Riordan Manufacturing. These stakeholders include the requester of service and COO Hugh McCauley, CEO Michael Riordan, Executive Assistant Jan McCall, HR department employees, and IT service managers. Stakeholders would also include any end users of the HR tools and applications involved in this project. Any supporters and opponents of the project should also be identified. Information Gathering The identification of the system requirements involves eliciting information from stakeholders (Mochal, 2008). There are multiple information gathering techniques to use to gain a complete view of the requirements from different perspectives. These are not procedural, can occur in any order and revisited multiple times to obtain a clear picture of system requirements. 1. One-on-One interviews: This is a method where the analyst will sit down with stakeholders on a one-on-one basis...
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