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Services

In: Computers and Technology

Submitted By othermail16
Words 1397
Pages 6
Services in Your Area
CIS 505 Communication Technology
Professor:
Strayer University

Abstract This paper describes the different high speed internet providers in my community, such as DSL and Cable services.

1. Identify the Digital Subscriber Line (DSL) and cable modem services reference in this assignment and the region(s) in which they operate.

Both Comcast cable, which provides internet via a cable modem, and Verizon DSL, which provides service via a telephone line, service Chesterfield, Virginia. (Verizon) (Comcast) DSL requires the user to connect to the internet via a modem, which converts digital data to an analog signal so it is able to transverse across phone lines. This service provides a high speed link to the internet. (Stallings) Verizon, at the present time is slowly moving away from DSL and into FiOS (Fiber Optic Service), which is being marketed as a much faster service than the traditional DSL; this is so that Verizon can compete with cable. Verizon has stated that they are also going to be raising the rates for existing DSL users to force them into upgrading to FiOS. Comcast cable also provides a high speed cable internet service which requires a modem as well, but instead of working over telephone wires it works over the cable wires that provide television service. Both Verizon and Comcast offer Wi-Fi services, which means a customer, can connect to the internet from anywhere, and are not just limited to the home. Wi-Fi uses radio technology to provide secure wireless connectivity and Wi-Fi is used in many coffee shops and airports, it is also presently being implemented in many of the larger cities. (Wifi)

2. Create a diagram of the DSL and Cable modem connections to your ISP, cable organization and telecom to your home router using Visio or its open source alternative software. Note: The graphically depicted solution is not included in the required page length.

3. Compare and evaluate the speeds of DSL and Cable modem that you researched.

Verizon and Comcast are two of the largest Internet service providers in my area. Both Verizon and Comcast provide high-speed internet access. (Steele) According to Verizon’s website DSL service plans are as follows: Verizon | | Wi-Fi | Download | Upload | Yes/No | .5 to 1 Mbps | 384k | No | 1 to 3 Mbps | 384k | Yes | 3.1 to 7 Mbps | 768k | Yes | 7.1 to 15 Mbps | 768k | Yes |
(Verizon)
Comcast’s cable service plans are listed below: Comcast | | Wi-Fi | Download | Upload | Yes/No | 20 Mbps | 5 Mbps | Yes | 50 Mbps | 10 Mbps | Yes | 105 Mbps | 20 Mbps | Yes |
(Comcast)
When comparing connection speeds, Comcast provides much faster speeds than DSL. Although they advertise unlimited internet access, both service providers have data caps, which both companies started imposing the limits after they noticed high end users who were using a large amount of bandwidth. Most day-to-day users will not see this data cap, which in essence starts at 300GB with most internet providers. (Strohmeyer, 2013) Comcast’s data speeds would attract more users, especially those who enjoy using the internet to watch television, movies or play video games online which are bandwidth intensive, such as World of Warcraft.

4. Compare and evaluate the cost of DSL and cable modem that you researched.
This section compares both Verizon DSL and Comcast cable modem in relation to speed. Verizon, with a two-year contract, has plans ranging from $49.99 to $69.99 a month for the first year then the plans rise by $20 a month the second year. DSL also has another hidden fee, and that is for the cost of the phone service, since a phone line is needed for DSL, which is an additional 44.99 a month. (Verizon) Comcast has internet service for $29.99, $59.99 and $89.99 per month for the first year then goes up approximately $25 a month after that. (Comcast) When comparing the price with the speed offered by the ISP, Comcast offers more and is less expensive than DSL, which appeals more to the customer base. FiOS is now offered by Verizon, which is replacing DSL so that the company can compete with the higher speeds offered by cable. (High Speed Geek) 5. Compare and evaluate the reliability of DSL and Cable modem that you researched.

This section compares both Verizon DSL and Comcast cable in relation to cost and service. Cable modems also have constant speeds, whereas DSL depends upon the number of users in the area on the internet. (Admin) (Steele) DSL speed is also impacted by the distance between the customer and the provider, cable is not as much affected by this. (Taetsch) Another advantage to using cable over DSL is cable runs underground; phone service, on many occasions has issues when the weather is bad, customers can have intermittent service or go down entirely. Hurricane Sandy is an example of this; not only did users lost service during the storm, Verizon then informed all of its DSL customers that were impacted that they would not be restoring DSL service to the area, which alienated many of their customers. (High Speed Geek) According to recent customer reviews neither Comcast nor Verizon rated favorably with customer and technical support. Verizon did rate a little more favorably than Comcast but not enough to keep the customer base since cable provides a much faster and more reliable service. (Admin, 2013) (Judis, 2009)

6. Recommend DSL or cable modem based on the previous comparison and evaluation of services available closest to your region. Explain your recommendation
Based on the research above, cable would be the recommended choice. Costwise, cable is less expensive than DSL. (High Speed Geek) Cable has much faster upload and download speeds than DSL. (Admin) DSL’s fastest download speed is 15Mbps and 768 for upload, compared to cables slowest speeds, which are 20Mbps download and 5Mbps upload. (Verizon) (Comcast) Cable is not reliant on distance; the further you live from the central office the lower the data rate would be using DSL which is why the speeds vary. (Minnesota) DSL speed also vary depending upon how many users and what they are doing which with cable is not a problem, definitely why cable is the recommended choice. Cable does not rely on the weather for service, since cable runs underground and DSL uses existing phone lines. (Taetsch) Consumers gravitate more toward high-speed cable since cable provided more for less, basically Comcast is less expensive and faster than traditional cable. Also, cable is already in many homes, and even if someone did not have cable television, they could still use cable for the internet; they do not need to order both television and internet services, whereas with DSL you have to have phone service inside your home for DSL to work. Another reason consumers are moving toward cable has to do with the onset of mobile phones, customers to save money were disconnecting their home phone service. (High Speed Geek) With the onset of mobile technology and the faster connection speeds in the future home, wired internet connections may become a thing of the past.

References
Admin, (2013, October 8), Verizon FIOS vs. Comcast – A comparison Review, http://hitechclub.com/verizon-fios-vs-comcast-a-comparison-review/ Comcast, http://www.comcast.com/

High Speed Geek, (2013, May 16), Time to Say Good-Bye to DSL, http://highspeedgeek.com/goodbye-dsl/

Judis, John B. (2009, November 2), Is Verizon better than Comcast, http://www.newrepublic.com/blog/the-plank/verizon-better-comcast

Minnesota, DSL Advantages and Disadvantages, http://www.state.net/dsl/DSLadvantages.html

Stallings, William (2009), Business Data communications

Strohmeyer, Robert (2013, October 17), Why your internet service provider wants to nix all-you-can-eat data buffers, http://www.techhive.com/article/2055502/why-your-internet-service-provider-wants-to-nix-all-you-can-eat-data-buffets.html

Taetsch, Jason, Differences in Verizon and Comcast internet, http://science.opposingviews.com/differences-verizon-comcast-internet-12242.html

Verizon, http://www.verizon.com/home/highspeedinternet/

Wifi, http://www.wi-fi.org/discover-and-learn

Smith, Gerry (2013, June 26), Comcast, Verizon Editorials Distort True Picture of the U.S. Internet Service, Experts Say http://www.huffingtonpost.com/2013/06/26/comcast-verizon-editorials-internet-service_n_3498303.html

Steele, Jason, Comcast Xfinity vs. Verizon FiOS Review, http://www.moneycrashers.com/comcast-xfinity-vs-verizon-fios/

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