...manufacturing giant MMI, has a great team. Everyone works hard and gets along. Everyone, that is, except Max Dyer. Max is a talented programmer, but he's terrible in the interpersonal skills department. So terrible, in fact, that three years ago Lynne reworked his job after employees complained that he was unengaged and even belligerent. Since then, he's been a solid worker, putting in extra hours and meriting good performance evaluations. But recently, Max's coworkers have noticed a change for the worse in him. True, everyone at MMI is on edge after a round of layoffs, but Max's behavior seems like more than a case of the jitters. To make matters worse, reports of a workplace shooting in Seattle are all over the news. Paige overhears Max shouting at someone on the phone. George finds Max pinning up a certificate from a shooting range in his cubicle, and Nicole, who worries they will all end up as statistics of office violence, wants to know how Lynne plans to ensure their safety. When Lynne tries to talk to Max, it's clear he thinks his coworkers are out to get him. And the truth is, they believe he fits the profile of a man on the edge. But what can Lynne do about an employee who has never made so much as a veiled threat to anyone? Commentators James Alan Fox, a professor of criminal justice at Northeastern University; Steve Kaufer, a cofounder of the Workplace Violence Research Institute; Christine Pearson, a management professor at Thunderbird; Christine Porath, a professor of management...
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...Explain whether Jake's actions are in or out of his scope of employment. Jake’s actions are within the duty of care of his job, he is an auto mechanic technician and he takes pride in doing his job to the fullest degree. Auto mechanics “performs basic care maintenance, such as oil changes and tire rotations, diagnose more complex problems, and plan and execute vehicle repairs.” (Automotive service technicians, n.d., (¶ 1) There was a breach of duty, due to the overtime that Jake worked because of the free oil change promotion offer by the owner of the car dealership. Jake hurt his thumb while working on a car; he said, “I tried to tighten my thumb with a torque wrench.” (Drama of Law, n.d.) The overtime that Jake worked caused him to be overly tired and not as alert as he normally would which caused him to injury his thumb while working on a vehicle. This injury occurred while Jake was at working fulfilling his job duties as an auto mechanic. Herman is offering free oil changes to all previous customers to bring in business for his car dealership. Jake who is the newly appointed service manager is doing a complete work up on all the cars that come through his garage, along with the free oil change. What Jake is doing is apart of his job and when car owners normally go in to have their oil changed there are other services included. An oil change includes “fluid levels checks and top up of the brake fluid, antifreeze, power steering and essential cheeks of the lights,...
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...1. A union exists and Dinesh is a part of it. 2. Since this problem exists elsewhere in the organization the training program can be organization wide. Since mechanists are not skilled labour and still they get away without being fired shows that the organization is one, which has a union. Since Ganesh has no complaints with the work that Dinesh does and since Dinesh is known for his temper and alcoholism Dinesh seems to be facing some kind of problem in family or factory. He is not someone who evades work by nature or is ineffective but only reacts badly to situations a few times. He is facing some kind of pressure and when it becomes too much he takes his anger out on someone in the work place. The fact that he has been with the organization for 5 years seem to suggest that he feels fairly experienced and does not want the supervisor to tell him to do things other than what he was already doing. "Critical Incidents Method" can be used effectively here. The work of a mechanist is quite routine and does not need constant appraisal. It would be better if the appraisal system were such that it only takes into account special events. Since this kind of behaviour exists elsewhere in the job it suggests that there is some sort of pressure in the job. This could also be caused due to the monotonous nature of the work. A training program designed to release stress can prove beneficial here. Yoga is something that comes to mind immediately. The problem of the...
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...1.0 Executive Summary The purpose of this business plan is to raise $100,000 for the development of an automotive repair shop while showcasing the expected financials and operations over the next three years. The Automotive Repair Shop, Inc. (“the Company”) is a New York based corporation that will provide automotive repair services and part sales in its targeted market. The Company was founded in 2009 by John Doe. 1.1 Products and Services The Automotive Repair Shop will be engaged in the business of providing automobile repair and other automotive services to the general public. The Company has the ability to service almost any domestic or foreign automobile. The Company will generate revenues from both the sale of mechanic labor and from after-market replacement automobile parts. Once Mr. Doe brings the business to profitability, he intends to further expand the after-market auto parts revenue center and increase the sports tuning services, which command higher premiums that standard automotive repair. The third section of the business plan will further describe the services offered by the Automotive Repair Shop. 1.2 The Financing Mr. Doe is seeking to raise $100,000 from as a bank loan. The interest rate and loan agreement are to be further discussed during negotiation. This business plan assumes that the business will receive a 10 year loan with a 9% fixed interest rate. 1.3 Mission Statement The Automotive Repair Shop’s mission is to become the recognized leader...
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...1. Explaining the Relationship between Media Exposure and Early Adolescents’ Body Image Perceptions: This document was conducted by Kern Eyal who has a Ph.D. in Communications and Tali Te’eni-Harari who has a Ph.D. in Business Administration. Their journal article will be helpful for my research paper because their main focus is on the media exposure towards adolescent girl’s low self-esteem on their physical body. The study explains the young girl’s favorite television characters as an important factor for their overall low self-esteem and body image. This source also included statics with relationship to young girl’s body image. 2. Friendly Advice? Beauty Messages in Web Sites of Teen Magazines: I will be using this article because it discuss valid reasons adolescent girls are using the web for beauty advice. The study included statics in their findings based on three of the most influential website young girls are using with examining their attitudes towards the beauty products usage. This article also referenced other studies that are similar to their own findings such as young girls using the web for fashion magazines, shopping, and music. 3. Role of television in adolescent women's body dissatisfaction and drive for thinness: This study examined adolescent women being unhappy with their body image and wanting themselves to become smaller because of the type of program they were watching. This source is effective for my research essay because their...
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...Diesel Mechanic Becoming a diesel mechanic is an extremely rare and overlooked career path. Not everyone is cut out to be a diesel mechanic; it is a very dirty, hands-on job. However, it does not require any standard curriculum knowledge. It is simply the understanding of an intricate diesel engine. Being a diesel mechanic is a rewarding career that is a vital part of maintaining much of America’s transport. Diesel mechanics work on the diesel engine, the workhorse that powers larger vehicles. Diesel mechanics are also referred to as diesel service technicians or diesel engine specialists. They follow a routine maintenance checklist which involves the inspection of braking systems, steering mechanisms, wheel bearings, and other significant...
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...The passion that I am going to talking about is being an auto mechanic and all of the things that come along with being an auto mechanic. Being an auto mechanic is not a job for everyone, but I believe it is the right job for me. Being an auto mechanic requires many different things including having a wide range of tools, extensive knowledge about the automobiles and the to work on them everyday. One of the most important purchases for a mechanic is his tools. One of the requirements for just about every auto mechanic job is that you bring your own tools. The reason for this is that while mechanics are trusted to work on vehicles, If a shop provided them tools to do work there would be no guarantee that the tools would be put back where in...
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...Mobile Garage Services Limited” will provide mechanic and vehicle repairs services when called upon in case of emergency. Several small mechanic teams will wait on various exit points of Dhaka city and within the city to respond to emergency calls. The call operators will receive emergency call for services required and will inform the nearest mobile mechanic teams who will attend the location where the vehicle broke down. The teams will move around in company vehicles carrying the tools needed to repair vehicles and will also carry some common spare parts. The company will have qualified mobile mechanics who will come equipped with all the necessary tools to perform expert vehicle repairs wherever you may be – whether that's at home, at work or at the side of a road. 2. Industry Background The number of people in our country with their own private vehicle is increasing day by day. Also corporate offices, factories and other form of ventures have their own transportation. So the need for repairs and maintenance of these vehicles is also rising. This creates an opportunity to set up a venture of this nature. Currently people with vehicle who need this kind of service either have to drive their vehicle to the garage or calls a known mechanic. Few garage service providers who take emergency call are not that mobile and do not have the resources and expertise to carry out a venture of this nature. The need for motor mechanic services is growing as the number of vehicles...
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...Through Silicon-Via (TSV) Technology Abstract Increasing demands for electronic devices with superior performance and functionality with longer battery life while reducing their sizes, weights and energy consumption has driven the semiconductor industry to develop more advanced packaging technologies. Among all different types of packaging technologies proposed, three-dimensional (3D) vertical integration (3D stacking of chips) using through silicon via (TSV) copper interconnect is currently considered one of the most advanced technologies in the semiconductor industry. The co-efficient of thermal expansion of copper is 5-6 times more than that of silicon. This leads to thermal stresses in the via. These stresses are analyzed in this paper. Also, these stresses lead to a change in carrier mobility. This leads to formation of keep out zones (KOZ) in surrounding silicon. The various factors affecting the size of the KOZs are also considered. 1 1 Introduction A via (Latin for path or way) is an electrical connection between layers in a physical electronic circuit that goes through the plane of one or more adjacent layers. A through-silicon via (TSV) is a vertical electrical connection (via) passing completely through a silicon wafer or die. This is an interconnection method in which holes are drilled through active chips, after which they are filled with an interconnect material. Different tiers of chips are then stacked on each other by CuCu bonding...
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...Can you correctly identify a car from the sound of the engine? I can. Consequently, I am what some might call a “motor head”, though I prefer car enthusiast. I love learning about cars, how they work, and the industry as a whole. How do the various parts fit together and contribute to the car’s power and stability? Which countries produced which systems? How do we get from an idea to a final product rolling off an assembly line (or even finished by hand)? At only three days old, I was adopted. Just before I turned thirteen, my adoptive father passed away. Luckily I’m very close with my grandfather. We even look alike (despite no genetic connection) and we are both passionate about cars. He planted this seed during my childhood by...
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...this work require correction .These conditions were previously brought to your attention on the day we picked up the car 1/26/13 when there was a noise present and the check engine light was on. You told us to drive the car for a week and that you did not have a diagnostic machine to run the diagnostic that was needed so we took the car and drove it for a few days then on 1/28/13 we took the car to get a diagnostic on the car and returned the car to you so that we could give you the codes that the car had on it. You stated that you repaired those codes and we retrieved the car a week later. Then on March 28th the check engine light came back on at that time we took it to get a diagnostic again by two different mechanic and the codes that came up, per the other mechanics had something to do with the head gasket work that had been done on the car. I called you and you told me to bring the car in on 4/9/13, you then informed my daughter and husband that you could not see the car until next then on Tuesday 4/16/13. I called, you answered heard who I was and hung up the phone on me twice then refused to answer my calls. I then I called you from another number and you answered, then hung up on me. These conditions have arisen through no fault, abuse, or negligence on our part. The following items are in need of repair: _______________________. Please let us know when you will be able to complete the necessary repairs to correct these...
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...(including 1000 mechanics). Last year, Michael’s decided to launch a Mobile Mechanic Service (MMS) which enabled the customer to call for a mechanic at the site of the breakdown. The service operated from a Central Control Room (CCR), a call center which received customers’ request and handed them over to various Regional Warehouse Units (RWUs) which housed the mechanics with their pick-up trucks. The mechanics from the RWU received the customer’s request along with the directions of the site of the breakdown and would drive down to the site in their pick up trucks. The instructions to the mechanics were to complete the job on site if it could be completed within 45 minutes with the spares available, or else to tow the car back to the RWU. The RWU also had a support staff that ensured that the pick-up trucks were well stocked with spares and ready for the next service visit. Low productivity Since the business started 10 years ago, the top management of Michael’s was concerned about the productivity of their mechanics, but with the launch of the MMS, this issue became more visible. An analysis of the data showed that on an average, the mechanics were servicing 2.5 cars per day, far fewer than what was expected, since servicing one car took less than an hour to complete. Peter D’Souza, an MBA from a premier institute was recently recruited as the Chief of Operations and was assigned the task of finding a solution to this problem. On discussing with the mechanics and their supervisors...
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...who appreciate the fact that they receive quick, reliable services at a fair price. Alan employee’s seven mechanics and two office workers. Gil and Hans are the two oldest mechanics and they are the easiest to supervise. When Alan assigns work to them (mostly high-precision, specialist jobs), they do it quickly and hardly ever make a mistake. Bart and Herbie are also skilled mechanics and Bart specializes in repairing motorcycles, and Herbie is whiz at troubleshooting engine problems. Three younger workers do the jobs that call for lower-level skills under Alan’s more careful guidance. Kirk has a degree in industrial arts but he could not get a job in his specialty without moving to another city and he seems to have resigned himself to auto repair work. Lamont enjoys working on sports cars and is getting to be quite an expert at operating the electronic diagnostic machines. Joanie does general mechanical work and does it well. Alan takes care of customers when they drop off their cars in the morning, then he plans the work schedule and assigns the mechanics to work on particular cars. Most of the work is done by individual mechanics but occasionally a job requires two mechanics to work together. The work of repairing cars and conducting routine maintenance on them is welldefined; there are standard procedures and standard times to perform each type of repair task. Mechanics receive feedback about the quality of their work from testing the car and from customers (who will complain...
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...Boomtown has grown from 30,000 to 60,000 in three years and the unemployment rate in town is less than 3%. Those not working simply would rather not. The Auto Service Center is normally staffed with three mechanics, two “grease monkeys” who do less skilled work, and three tire changer/clean-up persons. The wages paid these people are dictated from corporate headquarters in an effort to maintain common rates between stores. Unfortunately the wages offered (although very competitive elsewhere) are well below what people can make in either the coal mines or with the exploration companies. The last mechanic (who made $20,000 a year) quit, Wednesday to go to work repairing diesel earth-moving equipment at $38,000 a year plus overtime. The store had also been unable to replace the grease monkeys and clean-up persons. The last one quit a $5.80/hour job two weeks ago to work in the mines at $14.52/hour. Milt’s boss, the Automotive Manager, has just given him the assignment of recruiting and filling the vacant positions. The service department has almost ground to a halt without employees and the manager would like the problem fixed quickly. Questions 1. How does this case illustrate the lack of HR planning? 2. What approaches could be used to recruit mechanics?...
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...Study……………………………………………………………………………………….7 RESEARCH FINDINGS………………………………………………………………………………………………………..7 CONCLUSION RECOMMENDATIONS REFERENCES ILLUSTRATIONS Average Breakdown Chart Employee Survey Results Employee Survey Executive Summary As United Parcel Service (UPS) grows to be the largest package delivery carriers in the United States, new vehicles are delivered daily to multiple mechanics to make sure that all packages are delivered in a timely manner. However, there has not been an increase in the employees being hired in the Automotive Department. The workload has increased with the expansion of the business. To ensure maximum productivity and profit, we must make sure that all vehicles are properly maintained. Ensuring the safety of drivers is most important and to do that we must make sure that the mechanics utilized properly as well. The Automotive Department is key in the success of the business. In order to make sure that each level of employees understands the overall mission of the department I conducted a research report. The report contains interviews from our mechanics and supervisors about their current feelings on working towards the company. The results of the interviews and surveys display that there...
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