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Shouldice

In: Business and Management

Submitted By bdskaran
Words 1833
Pages 8
Executive Summary:
Shouldice hospital is a specialized hospital for the treatment of external abdominal hernias in Canada. The hospital was established by Dr. Shouldice the founder of a new and superior surgical technique, now known as the Shouldice method, which yields better medical results as well as a significantly shorter recovery time. Shouldice is operating at its best level of 6850 operations in the year 1982. Over the years the capacity of the hospital is increased from 36 beds to 89 beds. Backlog of scheduled operations of 1200 is a cause of concern even always. Options of Saturday working, increasing an additional floor or new facilities at USA are worked out rigorously and recommended to work on Saturdays (only in peak periods).

Total Number of words used : 120
Situation Analysis:
Shouldice is a private hospital founded by Dr. Earle Shouldice in Toronto in July 1945. The hospital started out as a six-room nursing home in downtown Toronto. Shouldice offers a new technique to cure the hernia, which is the protrusion of an organ through a weakness in the abdominal wall; this technique was invented by the founder during the World War II. This technique allows the patient to go back to their routine very quickly. Just after four hours of operation patients are encouraged to start walking around the place and feel more comfortable. The typical recurrence rate for the hernia approaches 10%, the gross recurrence rate for all operations performed at Shouldice was only 0.8%. The advantages of Shouldice method is enclosed in exhibit 1.This method proved to be a big success. As demand increased for hernia operations, Shouldice expanded the facilities from 36-beds to 89-beds in the mid 1960’s.

The Problem: • The hospital is having a successful run but there is a huge backlog of 1200 patients needs to be operated. Because of an increasing...

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