...Sigma-Aldrich is a leading Life Science and High Technology company that is based out of St. Louis. Their biochemical, organic chemical products, kits and services are used in scientific research, including genomic and proteomic research, biotechnology, and pharmaceutical development. As one might expect, Sigma-Aldrich has a unique customer base. Their customers include life science companies, university, government institutions, hospitals, and industrial manufacturers. Currently, the Company operates in 40 countries and has approximately 9,000 employees. Sigma-Aldrich is organized into four business units. They are Essentials, SAFC, Bio Tech, and Specialties. In terms of percentage breakdown, specialties is their biggest unit accounting for approximately 37% of sales. With more than 1.3 million customers, Sigma-Aldrich has a unique customer base. The following graph shows their customer breakdown in terms of percentages. Sigma Aldrich is a great company and has done really well in the past, but we expect this this pattern to change. We are expecting sigma to see their revenues threatened by austerity in areas such as Europe and Asia. This is because of poor economical conditions and tough competition. Our research has also shown decreasing asset turnover and days sales outstanding. Because of this, we think, sigma will be forced to give favorable terms to its customers showing a definite overall weakness in the company. We have also noticed their inefficient use of leverage...
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...Age: 18 Year: Freshmen Major: Criminal Justice Hometown: Philadelphia, Pa What she does in Penn-State community: Member of Justice Association, Sigma Sigma Sigma Sorority member, ROTC Army, Student Manager for dinning commons, RAM Squad dancer. Age: 18 Year: Freshmen Major: Criminal Justice Hometown: Philadelphia, Pa What she does in Penn-State community: Member of Justice Association, Sigma Sigma Sigma Sorority member, ROTC Army, Student Manager for dinning commons, RAM Squad dancer. I was born and raised in an urban area; then we moved to America for better education and career for my sisters and I. My parents were not that educated but they spent all their life savings on my sister’s and I’s education. They had a dream for us to get better jobs. As for me, I went to the richest school in India and had the best education that I could have. I didn’t have any goals or dreams about what I wanted to do and what I should do to achieve them— all I knew was that I wanted to be a police officer in the future. The day I moved to America and to my new high school, I realized I needed dreams that would make my life easier and bring a better future to me. This is why I believe in Dreams. They are the most amazing things in life. We all love to dream and we all love I was born and raised in an urban area; then we moved to America for better education and career for my sisters and I. My parents were not that educated but they spent all their...
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...details of that confession under oath. There are too many variables when it comes to the instrument and examiner to make the test reliable. The instrument itself must be working properly, the examiner must be properly trained to ask the proper questions in the right way and the examinee must be willing to participate to even have a modicum of accuracy. If people are ill, on medications, elderly, under the influence of alcohol, mentally challenged or unbalanced or even obese, the results could be skewed. The polygraph has failed on numerous occasions. It failed to catch Gary Ridgway, the "Green River Killer”. He passed the test in 1984 and then confessed 20 years later to killing dozens of women when confronted with DNA evidence. Aldrich Hazen Ames is an American traitor who was convicted of espionage in 1994. In 1986 and 1991, Ames passed two polygraph examinations while spying for the Soviet Union and Russia, respectively. Ames was initially "terrified" at the prospect of taking the test, but he was advised by the KGB "to just relax". Ames's test demonstrated deceptive answers to...
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...Welcome to Phi Set Spike 2012! The women of Phi Sigma Sigma would like to thank you for your continued support and participation in Phi Set Spike! For the Players: * Please look over the schedule thoroughly and arrive on time to your games. Also note that we will be using the 3 court set up(possibly 4), so there will be additional games for teams that lose in the first round. * Preliminary games will play to 11 or the game will end at 10 minutes (subject to change based upon number of teams present) * The Championship game and 3rd place game will play to 15, or end at 10 minutes. * If there is a tie at 10 minutes, we will play to the next point starting with the team that had possession at the end of the 10 minutes. * All scoring is rally scoring. * If a team does not show up within 5 minutes of the game start, it is a forfeit and the opposing team will advance. * Players will get wristbands at check-in. Water is available for players only at the check-in table. Wristband color will be determined by food eligibility, as per indicated by your chapter or organization. For Observers: * There will be a contest for the team that receives the most support through attendance and spirit. * At the event there will be tickets used to redeem food, enter in the raffle, and participate in the different fun activities around the field. * Tickets are $1/a piece, $5/6 tickets, or $20 for your height. ------------------------------------------------- ...
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...reading the book. Forty Acres and a Gap in Wealth Henry Louis Gates Jr. writes how society equally Blacks and Whites has changed over decades. I believe it wasn't fear and not equal to have such a huge gap between African Americans and Whites rights. Blacks were in such poverty that cannot afford even to go to school. Very few Blacks could afford to own properties. However, the moral of the story is always remember where you came from and where your family started at. It is important to also understand how life was back than and how it is today. It also shows the end of middle-class to poverty discrimination between Blacks and the Whites. A Woman Alone with Her Soul A story “A woman is sitting alone with her soul” by Thomas Bailey Aldrich is quite short that makes one think a several ways to continue this story. She knows that she is alone in the whole world probably because she has no one who is close to her. She does not have friends or relatives who could support her any time. She is probably in her depression mood because of that reason. However, one day the doorbell rings. There might be her new...
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...Pick Sigma Green Belts, Brown Belts or Black Belts who are categorized on the basis of the training they have received in Six Sigma techniques. Trained experts would form teams, which are constituted to tackle a particular problem or process and thereafter disband to form another team for tackling another process at a different time, may be with different people, all trained in Six Sigma. Selection for training should ensure picking up highly motivated employees that will result in creating a high performance team. Another important point is to give them a project right after training without allowing any time gaps. Generally, IT people do not go ahead with untried methodologies until they have tried out tools with which they are familiar. Experts sound a note of caution against this and say that throwing technology at a business problem results in a bad process with new technology. If the process is free from defects, then technology can be used to take it to greater heights. Focus On Defect Removal And Improvement While Six Sigma tenets are supposed to be religiously followed, they should not be treated as the be-all, end-all. The aim should be to reduce defects and to continuously streamline and improve the process conducting regular evaluations. Six Sigma is a structured approach to problem-solving within a disciplined, fact-based methodology. The Six Sigma approach focuses on understanding the problem, collecting and analyzing data about the problem, identifying...
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...Question #1 (4 points with 1/3 max page) Daniels would suggest that an enthusiastic Jones had her motivation extinguished when she was punished (P+) by her boss who chastised her and called her a “whiner” when she brought up the issue of the junction box. Additionally the NIC (Negative, Immediate Uncertain) consequence of being ignored, or criticized as troublemakers further extinguished any future input from line workers, stifling the program as a whole. When participation in the Six Sigma effort (antecedent), requires the raising of ideas (behavior), which is quickly met by a metaphorical spanking (consequence) the program quickly looses it’s traction within the organization (extinction), proven by Jones’s response “I’ll never use your coaching again”. Daniels might also argue that Management might be having a similar effect on Smith, by punishing Jones, Smith is R- supporting his negative feelings about the companies receptiveness of the Six Sigma program (although I believe this is outside of the context of the question) Questions #2 (8 points with 2/3 max page) A: Artifacts: Large parent company pushing its own mandates, obvious and frequently reinforced separation between two competing business units with assumption of a zero-sum organization. Physical environment and building layout stifled collaboration between business units. Those rewarded we those who parroted the leadership values and didn’t go against the will of the business leaders. Practice/Values:...
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... |W.James McNerney |Former CEO of 3M | | |George Buckley |Current CEO of 3M | |Facts | |What: |McNerney implemented Six Sigma approach to process and business improvement companywide: for existing process- the five step | | |DMAIC Model; for new product development- Design for Six Sigma; laid off 8000 workers (11% of the workforce); slashed capital | | |expenditures | | |Buckley continued Six Sigma in manufacturing and administrative areas but reduced in R&D; invested more in R&D and new | | |manufacturing plants | |Why: |McNerney: | | |Decrease production defects and increase efficiency;...
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...Lean Six Sigma Notes Lean cuts down on waste, reduce cycle times Six sigma reduces variation in a process DMAIC: define, measure, analyze, improve, and control define identify project, capture VOC and VOB measure baseline data metric is critical analyze find the root cause of your problem (may be many but find the significant 1, 2, and 3 root causes affecting this project), validate critical Xs, what really affects the output of the process value added vs non value added improve develop solution and test solution (pilot/pilot plan) control implement policies and procedures (SOPs) to sustain improvements Process: activity that produces something (information, items, ideas, or notions) for a customer concerned with quality, cost, or speed value stream = process value stream map = a process map with raw data on it Project Charter contract between you and the sponsor update this during every phase in DMAIC 1) Draft Problem Statement = Pain of Customer 2) Drafting Goal Statement 3) Complete project scope 4) Draft business impact 5) Project plan 6) Team Selection 7) Signatures (optional) RACI chart (Responsible Commanders, Accountable Staff, Consulted SEM, Informed) Project sponsors typically the process owners Opportunity or problem statement what pain are we feeling? what are they complaining about? what is not working? Problem should never have the solution in it? Project scope what authorities do you have? (defines what is in scope and out of ...
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...Johnson & Johnson Quality Management System Debbie Marshall GM588 Sunnid7296@comcast.net February 19, 2012 Introduction Johnson & Johnson (J & J) is a global pharmaceutical, medical device and home care product manufacturer that was founded in 1886. Johnson & Johnson has over 250 subsidiary companies operating in over 57 countries employing approximately 116,000 people. They sell varying products in over 175 countries worldwide and pharmaceutical sales alone for 2008 were approx. $24 billion. These products include various well known household brands such as Tylenol, Motrin, Band Aid, Johnson’s baby products, various health and beauty products. Johnson & Johnson has always been known for their diversification, with separate divisions for consumer health & personal care product including women’s, baby, and oral as well as nutritional and over the counter products. The medical device and diagnostics division focuses on various surgical products, diabetes care, sports medicine, cardiovascular and diagnostics. The Pharma division has a variety of areas that they represent including: cardiovascular, immunology, oncology, pain management, gastrointestinal and many others. Unfortunately, in the last few years Johnson & Johnson has been plagued by numerous recall and quality control issues within their McNeil division. These quality issues range from bottle design, dropper leakage to metal shavings appearing in products such as Sudafed,...
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...What quality means to me in the profession I pursue? “Quality is Great achievement, usually born of great sacrifice, and is never the result of selfishness”. - Napoleon Hill. Quality to me means something that will last for a long time and if I am reasonably satisfied for the worth of money spent on the product then I am happy. It is the reliability, usefulness, longevity, and effectiveness of the element delivered. If a tool is going to fall apart, be cumbersome or awkward, give wrong measurements or just give more trouble than it’s worth then the quality is bad. It displays the competency of the person making the tool and their own expertise in terms of how well they design the tool. Is it that in maintaining quality what matters is establishing the base that enables you to make big gains? You are quiet right if that’s what you feel. To every organization maintaining a healthy environment is maintaining quality .Quality is also the power to measure and control costs. The profession I pursue is to be a Tax Consultant and then become an Entrepreneur, providing employment to people. In my opinion, quality in a profession is one that lives up to all the claims from the maker; it does everything it is supposed to do every time in the suggested lifetime. A tax consultant files returns of clients anually,advices on tax savings and ensures that legality is maintained in co operative housing societies .This job profile can be handled by any person who has the relevant qualification in...
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...Johnathan Songer 12.9.12 Professor Sacco Malcolm Baldridge National Quality Awards Motorola Under the seven key areas: leadership; strategic planning; customer focus; measurement, analysis, and knowledge management; workforce focus; operations focus; and results, Motorola qualified for the Malcolm Baldridge National Quality Awards. In 1988 the company was recognized for outstanding success in these areas. After nearly one thousand hours of review and site visits, the company displayed a strong sense of management and operational skills as well as a particular feel for training and development. Atop the list of managerial methods at Motorola is their use of Six Sigma in order to measure the amount of defects in a batch of product and hopefully reduce that number. Operating under the Six Sigma Quality requires the company to produce variation while maintaining consistency. A more noticeable quality of Motorola in the eyes of the public would be the company’s ability to reduce cycle time and by doing so, the time from which an order is received to when it is delivered can be shortened to the direction of maximum efficiency. Before Motorola conceives these types of ideas, top-level management meetings are held to discuss and review quality programs such as these. Not only are all levels of the company involved, the Participative Management Program (PMP) bonuses account for 3% of Motorola’s payroll. In order to obtain employees capable of upholding such responsibility, Motorola...
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... 6 SIGMA In 2001, Caterpillar launched its 6 Sigma program to drive change to achieve the company’s long-term strategic goals (Caterpillar uses 6 Sigma to identify its Six Sigma initiatives). This 6 Sigma process was, and continues to be, extremely successful. Some of the results include first-year benefits that exceeded implementation cost and achievement of the revenue goal two years earlier than planned. We’ll briefly discuss Six Sigma in general, describe Caterpillar, and show the entrenchment of 6 Sigma within the company’s strategic planning process. April 2010 I S T R AT E G I C F I N A N C E 25 C OVE R S TO R Y What Is Six Sigma? Six Sigma is a total quality management (TQM) technique pioneered by and applied to Motorola processes in the 1980s by Bill Smith, a Motorola engineer who became known as “the father of Six Sigma.” Since then, other companies, such as Bank of America, Honeywell International, Raytheon, and General Electric, have taken these learned processes and expanded them. Even though many people have reservations about the potential savings from Six Sigma, a story by Charles Waxer (“Six Sigma Costs and Savings: The financial benefits of implementing Six Sigma at your company can be Significant,” www.isixsigma.com/index.php?option=com_k2&view= item&id=1228<emid=187) reports that GE saved more than $12 billion over five years, Honeywell saved $800 million, and Motorola saved $15 billion over 11 years. Each company takes the Six Sigma process...
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...Smith Systems Consulting – City of Kelsey Smith Systems Consulting – City of Kelsey Starting his small business in Kelsey, Blair Smith, founder of Smith Systems Consulting, Inc., has recruited several employees from the town to work as technology consultants for his thriving business. Smith Systems Consulting serves the City of Kelsey for the majority of its information technology needs. Transportation, manufacturing, retail, education, financial services, and healthcare are industries that are clients for technology services of Smith Systems Consulting. The company recognizes its strengths as including providing development solutions to business information processes; integrating business process technology services and support; strengthening existing business processes by the practical application of new technologies; and providing business relevant analysis, design, development, and implementation services in information technology areas of: networks and communication, database, and application programming. Community Involvement and Responsibility The community responsibility Smith Systems Consulting provides to the City of Kelsey is to maintain all the city’s information technology needs by establishes and supporting networks, databases, applications, and websites. All are imperative in today’s technologically advancing world for success of a corporation. Some of the companies that Smith System Consulting serves in the City of Kelsey include Riordan Manufacturing, Huffman...
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...Training and Development Ravina Kuttikar Roll No.: 1331 Department of Management Studies Goa University Employee Training and Development at Motorola Summary: * Motorola was founded in 1928 when the Galvin brothers, Paul and Joseph, set up the Galvin Manufacturing Corporation, in Chicago, Illinois, USA. * Its first product was a "battery eliminator," which allowed the consumers to operate radios directly using household current instead of batteries. * After the continuous invention in 1986, Motorola invented the Six Sigma quality improvement process. * It became a global standard. What is training? * Training is the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies. Evolution or growth of training function * For nearly eight decades, (Motorola) has been recognized as one of the best providers of training to its employees in the world. * Motorola began training its employees' right in 1928, the year of its inception, on the factory floor as purely technical product training. * Training, at that time, just meant teaching new recruits how to handle the manufacturing equipment to perform various predetermined tasks assigned to them. Process of training a. Organizational Objectives and Strategies : The first step in the training process is an organization in the assessment of its objectives and strategies. b. Needs Assessment...
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