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Sipoc

In: Business and Management

Submitted By balla
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INTRODUCTION: Lean principles applied to manufacturing, distribution and operations can take the most unsuccessful companies to the most profitable and sought after businesses in the world. There are many methods and procedures that companies can implement to allow them to squeeze even further profit out of their current systems. * APPLE | IPHONE 5 – SIPOC :
Companies introducing Lean Six Sigma for process improvement in its organization, demand a clear understanding of its current processes. SIPOC is an effective tool used in the initial Define stage of the DMAIC life cycle for high-level process mapping of key processes. SIPOC is an acronym for Supplier, Inputs, Process, Outputs and Customers. Each of these terms are explained in detail as follows: * Suppliers are the significant internal/external providers of material/input data to the process. * Inputs are significant physical/data inputs provided by the suppliers to undergo a process. * Process is the current method used in sequence of four to seven steps that add value to the Inputs. * Outputs are significant process results delivered to customers. * Customers are the internal/external recipients of the Outputs.

A team of 3-9 stakeholders or team members, who have knowledge of the process, typically develops SIPOC. A facilitated brain storming session is conducted by a certified facilitator to identity the five key components (SIPOC). A consensus is reached so that all the members view a particular process in the same way. [1]
A SIPOC process map can be created during two stages in the Lean Six Sigma Deployment Life Cycle as follows.

1. Pre-Project Selection Stage
SIPOC of the company's key processes provides a comparable visualizations and descriptions for each project portfolios which helps the Senior Management to perform project prioritization and selection with

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