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Sis Case

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Submitted By Bigonalee
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Introduction
According to the description of the case, it showed that the “IHC” which is the Intermountain Healthcare can be seen as an outstanding model by the healthcare industry due to its low cost and its high quality delivery. This paper is going to analyse the reason why the Intermountain Healthcare can be successful by answering the three following questions.

Question1: How well is Intermountain Health Care performing? Why?
Base on the case study, the Intermountain Healthcare is doing a good job. First of all in 2001, the IHC plan covered 460,000 individuals as well as a market share of 40%, and this was the largest plan in Utah. Additionally in 2013, IHC was awarded by the Gallup Organisation with its Great Workplace Award, and the Consumer Choice Award by the National Research Corporation.
The key for IHC’s success is due to its specific system named the Midwest-based integrated delivery system. As the case describes, there are three major elements in this system. The first one is to improve the treatment quality by reducing thee variation during the major processes. The second one is to improve the measurement by establishing a powerful clinical information management system. The third one focuses on catching improvement opportunities by applying an effective management structure.

Question2: What is Intermountain’s approach to the management of health care delivery?
The main approach for IHC to healthcare delivery is called the Clinical Integration Approach. When implementing this approach, it requires all members in the organisation to work as an integration to collect useful medical data from each patient. The data analyzing process can help the team to make proper decisions, improve patient’s medical intervention, and to remove the inefficient service process. The major purpose of this approach was to provide IHC’s clinical function with

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