...building in countries emerging from conflict is a huge, complex undertaking as it happens in an insecure, politically fragile and therefore challenging environment. There is always a challenge to match the crucial response time with the availability of experienced civilian workforce to be deployed for peace building missions. In this respect UN has rightly focused on building civilian capacity in members states. Creating a national database as a tool of human resource system is surely a need of the time. In this connection, the ‘Roster Concept’ also considers databases as crucial instruments. The most common functional and occupational skills of rosters that serve multilateral peace operations are in: a. Political affairs and democratization. b. Human rights. c. Rule of law. d. Humanitarian affairs. e. Public administration. f. Election administration....
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...JOB DESCRIPTION JOB SPECIFICATIONS JOB EVALUATION JOB DESIGN DESIGNING JOBS – MOTIVATING JOBS JOB SATISFACTION WORK SAMPLING RECRUITMENT & SELECTION TRAINING & DEVELOPMENT INDUCTION & ORIENATION PERFORMANCE APPRAISALS INCENTIVES BASED COMPENSATION HUMAN RESOURCE AUDIT MOTIVATION THEORIES MORALE PERSONNEL POLICIES WORKERS’ PARTICIPATION IN MANAGEMENT UNIONS ORGANIZATIONAL DOWNSIZING MEANING OF ORGANIZATION STRUCTURE HUMAN RESOURCE MANAGEMENT ( H R M ) Definit io n 1 – Inte gr atio n “HRM is a series of integrated decisions that form the employment relationships; their quality contributes to the ability of the organizations and the employees to achieve their objectives.” Definit io n 2 – Influe ncing “HRM is concerned with the people dimensions in management. Since every organization is made up of people, acquiring their services, developing their skills, motivating them to higher levels of performance and ensuring that they continue to maintain their commitment to the organization are essential to achieving organizational objectives. This is true, regardless of the type of the organization – government, business, education, health, recreational, or social action.” 2 Definit io n 3 – Applica bil ity “HRM planning, organizing, directing and controlling of the procurement, development, compensation, integration, maintenance and separation of human resources to the end that individual, organizational and social objectives are accomplished.” MEANING OF HRM: HRM is management...
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...C. M E R L E C R A W F O R D STRATEGIES FOR NEW PRODUCT DEVELOPMENT Guidelines for a critical company problem C. Merle Crawford is a faculty m e m b e r at the University o f Michigan. In spite o f much evidence o f its success, many managers hesitate to establish a policy for new product development. Their indecision often arises f r o m two reasons: they fear that a defined strategy may discourage innovation and they are uncertain how to formulate a new product strategy. The author o f this article discredits the f o r m e r notion and, in reply to the latter, proposes the guidelines f o r developing such a statement. As new products are essential to the continued success o f most firms, the strategy must exist and must be operant i f the firm is to avoid wasted time, effort, and money as well as employee confusion and discouragement. For longer than most of us care to remember, Dan Gerber has been proclaiming that babies are his business, his only business. With some nostalgic regret I read recently that he has altered his strategy: he now permits limited diversification b e y o n d products for babies. A leading toiletries manufacturer has an equally tenacious, though unpublicized, commitment to only those new, nonfood, packaged goods that do not compete itemto-item with Procter and Gamble. Richard Rifenburgh, president of Mohawk Data Sciences, manufacturers of peripheral computer equipment, was cited recently in Fortune as a man who, at the present time, would...
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...A STUDY OF FACTORS AFFECTING HIGH EMPLOYEE TURNOVER AMONG THE JANITORS AT ABC COMPANY Chamalie Ahangama Withanage B.Sc (Hons) Facilities Management University of Moratuwa a.w.chamalie@gmail.com Sri lanka Institute of Personnel Management Acknowledge ments Acknowledgements This research is accomplished to be indebted much dedication and admiration of many people who have contributed in numerous ways. I express my gratitude to each and every individual for their encouragement, values and ideas, assistance and especially their commitment towards this research to make it a success. First and most respectively, I am greatly indebted my supervisor, Mr.Mahendra Silva for the given interest, encouragement, gentle guidance and support offered through out of this study. I extend my sincere thanks to Mr. Suneth Hitihamu for his interest, encouragement and the guidance towards this work as research coordinator. It is my foremost duty to pay my gratitude to Head, Air Vice Marshal Rohitha Ranasinghe and all other staff members of IPM for the endorsement they gave me during the final year as well as during the research period. Also another word of thanks must go to all non academic staff members of the IPM for valuable help given whenever I required. I express my indebtedness to all participants in the survey for their encouragement, contribution, values and ideas, valuable assistance and especially their commitment towards this research and the valuable...
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...Precedence Relationships Skill: Factual AACSB Tag: Reflective 2) The least common type of lag relationship occurs when a successor's finish is dependent upon a predecessor's start. Answer: TRUE Diff: 2 Section: 10.1 Lags in Precedence Relationships Skill: Factual AACSB Tag: Reflective 3) Gantt charts cannot depict float. Answer: FALSE Diff: 1 Section: 10.2 Gantt Charts Skill: Factual AACSB Tag: Reflective 4) In order to accelerate completion of a project, the manager must crash critical path activities. Answer: TRUE Diff: 1 Section: 10.3 Crashing Projects Skill: Factual AACSB Tag: Reflective 5) The critical path may not contain a dummy activity. Answer: FALSE Diff: 1 Section: 10.3 Crashing Projects Skill: Factual AACSB Tag: Reflective 6) Quite often the marginal gains in employee productivity decrease dramatically with the increased use of overtime. Answer: TRUE Diff: 2 Section: 10.3 Crashing Projects Skill: Factual AACSB Tag: Reflective 7) Most project management software employs AOA diagramming Answer: FALSE Diff: 2 Section: 10.4 Activity-on-Arrow Networks Skill: Factual AACSB Tag: Reflective 8) AOA is a more useful technique than AON if the project is complex and has many significant milestones. Answer: TRUE Diff: 2 Section: 10.4 Activity-on-Arrow Networks Skill: Factual AACSB Tag: Reflective 9) Networks are adaptable and useful for all scheduling challenges that an organization faces. Answer: FALSE Diff: 2 Section: 10.5 Controversies in the Use of Networks Skill: Factual AACSB Tag:...
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...The Logistics Squadron is a consolidated logistics squadron providing supply, vehicle and readiness support to the Wing, tenant units and agencies. The guiding principles utilized in the performance of the organization are as follows; a. Mission Statement: A military organization dedicated to providing logistical support to our Joint Service Community. b. Vision Statement: Provide quality service to our customers in support of their missions. c. Values: Integrity, Accountability, Teamwork and Excellence. The squadron provides direction and management of base logistics processes related to cargo mapping, equipment, fueling operations, vehicle dispatch and deployment planning. The function of the squadron is to manage the overall supplies of the wing and effectively manage its inventories. It is a part of the Air National Guard, Wing with over 150 personnel encompassing, active military, traditional guardsmen and civilians. The Logistics Readiness Officer who: a. Provides oversight of the internal storage and external shipping of logistics supply activities for the Wing b. Is responsible for managing and staffing the Material Management Flight for the logistics supply and information sections c. Actively oversees and manages proper implementation of unit programs for supply and the issue of all mobility bag assets d. Administers procedures, programming and staffing of individuals, supplies and parts for A-10 and KC-135 Aircrafts...
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...CHAPTER 3: INTERNAL FACTORS AFFECTING HRP EXTERNAL FACTORS AFFECTING HRP IMPACT OF TECHNOLOGY ON HRP CHAPTER 4: A SCOTTISH POWER CASE STUDYINTRODUCTION FACTORS AFFECTING WORKFORCE PLANNING AT SCOTTISH POWER 4.2 SCOTTISH POWER’S RESPONSE TO WORKFORCE CHALLENGES 4.3 4.4 EMPLOYEE CASE STUDY CONCLUSION CONCLUSION BIBLIOGRAPHY 37 39 40 41 34 Page No. 1 4 7 8 11 15 17 21 26 29 31 33 CHAPTER 1 INTRODUCTION TO HUMAN RESOURCE PLANNING Human resource planning (HRP) is the first step in the Human Resource Management (HRM) process. The real HRM process starts with the number and kind of people required by the organization for the coming period. HRP is also known by other names such as “Manpower planning”, “Employment planning”, “Labor Planning”, “Personnel Planning” etc. HRP is a sub-system in the total organizational planning. In other words, HRP is derived from the organizational planning just like production planning, sales planning, material planning etc. Planning the right man for right job and developing him into effective team member is an important function of every manager. It is because HR is an important corporate asset and performance of organizations depends upon the way it is put in use. HRP is a deliberate strategy for acquisition, improvement and preservation of enterprise’s human resources. It is a managerial function aimed at coordinating the requirements, for and availability of different types of employees. This involves ensuring that the organization has enough of...
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...Company Profile Of National Book Store Main company contact: Quad Alpha Centrum Building 125 Pioneer Street, Mandaluyong City, 1550, Philippines www.nationalbookstore.com.ph Phone: 63 2 631 8061 1. Business, Administrative & Contact Information a. Business name: National Books Store Inc. b. Business type: Limited Liability Company c. Company registration number: d. Tax reference number: Confidential e. VAT number: Confidential f. Tel: 63 2 631 8061 812-3950 to 51 889-5037 844-6112 g. Fax: 806-3441 h. E-mail: nbsvictory@nationalbookstore.com.ph i. Cell: N/A j. Physical address: Quad Alpha Centrum Building 125 Pioneer Street, Mandaluyong City, 1550, Philippines k. Postal Address: 1550 l. Banking details: i. Bank: Confidential ii. Branch: Confidential iii. Account number: Confidential iv. Branch code: Confidential v. Account manager: Confidential vi. Account managers details: Confidential 2. Introduction a. Company History The first National Book Store started as a stall shop in Escolta before the Japanese occupation selling supplies, GI novels, and textbooks. When war broke out, strict book censorship forced them to shift their trade to soap, candies, and slippers. They bought their merchandise from wholesalers and peddled them to smaller retailers. Liberation came, but the whole Escolta area was burned to the ground. Having all their stocks reduced...
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... The ABC Logistics Squadron is a consolidated logistics squadron providing supply, vehicle and readiness support to the ABC Wing, tenant units and agencies. The guiding principles utilized in the performance of the organization are as follows; a. Mission Statement: A military organization dedicated to providing logistical support to our Joint Service Community. b. Vision Statement: Provide quality service to our customers in support of their missions. c. Values: Integrity, Accountability, Teamwork and Excellence. The squadron provides direction and management of base logistics processes related to cargo mapping, equipment, fueling operations, vehicle dispatch and deployment planning. The function of the squadron is to manage the overall supplies of the wing and effectively manage its inventories. It is a part of the Air National Guard, ABC Wing with over 150 personnel encompassing, active military, traditional guardsmen and civilians. Currently, I am the Logistics Readiness Officer who: a. Provides oversight of the internal storage and external shipping of logistics supply activities for the ABC Wing b. Is responsible for managing and staffing the Material Management Flight for the logistics supply and information sections c. Actively oversees and manages proper implementation of unit programs for supply and the issue of all mobility bag assets d. Administers procedures, programming and staffing of individuals, supplies and parts for A-10 and KC-135 Aircrafts. ...
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...Toward a Theory of Organizational Creativity Richard W. Woodman; John E. Sawyer; Ricky W. Griffin The Academy of Management Review, Vol. 18, No. 2. (Apr., 1993), pp. 293-321. Stable URL: http://links.jstor.org/sici?sici=0363-7425%28199304%2918%3A2%3C293%3ATATOOC%3E2.0.CO%3B2-G The Academy of Management Review is currently published by Academy of Management. Your use of the JSTOR archive indicates your acceptance of JSTOR's Terms and Conditions of Use, available at http://www.jstor.org/about/terms.html. JSTOR's Terms and Conditions of Use provides, in part, that unless you have obtained prior permission, you may not download an entire issue of a journal or multiple copies of articles, and you may use content in the JSTOR archive only for your personal, non-commercial use. Please contact the publisher regarding any further use of this work. Publisher contact information may be obtained at http://www.jstor.org/journals/aom.html. Each copy of any part of a JSTOR transmission must contain the same copyright notice that appears on the screen or printed page of such transmission. JSTOR is an independent not-for-profit organization dedicated to and preserving a digital archive of scholarly journals. For more information regarding JSTOR, please contact support@jstor.org. http://www.jstor.org Mon Jun 4 10:59:06 2007 Academy of Management Revlew 1993 Vol 18 No 2 293 321 TOWARD A THEORY OF ORGANIZATIONAL CREATIVITY RICHARD W. WOODMAN T e x a s A&M University ...
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...resource thus requires the necess ary attention in order t o achieve corporate objectives. This paper investigates the impact of investment in h uman resource training and development on employees' e ffectiveness in N igerian banks. Descriptive survey research was adopted for the study. A quantitative measure published by the Institute of Intellectual Capital Research and approved by the Saratoga Institute database was used (o assess human resource effectiveness in three randomly s elected banks. Also, an instrument titled Assessment of Trai ning and Development Activities Scale (ATDAS) was administered to one hundred and twenty -five randomly selected employees of the selected banks in Ilorin metropolis, Kwara State, Nigeria. Relevant data was obtained from the three selected banks ' audited f inancial accounts for a period of five years (2001 -2005). The collected data was analyzed using descriptive a nd inferential statistics. The results showed that Zenith Bank had the best Human R esource M anagement and A ccounting practice p erformed best . T he study also i dentified the main training and development activities in the three selected banks as orientation and on the job training, skills improvement training, utilization of the newly a cquired skills, regular training and acquisition of job exper iences in all areas of banking. It was also found that respondents were significantly different in the assessment of training and development...
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...US Army Uniformity Essay In 1776 the British and the Continental Army, led by; Commander in Chief George Washington, fought over who would control the 13 Colonies and the future of the United States of America. During that time The British was dominating for the main reasons being; uniformity, organization, and overall military knowledge that the Continental Army clearly lacked during the first years into the American Revolution. In 1778 a Prussian Officer, General Von Steuben reported to Valley Forge to turn demoralized and unknowing men into a ready to fight, physically fit Continental Army who would later drive the British out of control over the colonies and let us go on to make the United States of America the land it is today. Even when America fought over itself in the Civil War over slavery where the enemy wasn’t the Taliban, French, German, or British but instead the North and South fighting against one another there was uniformity, military knowledge, and above all discipline still in effect. The Uniform code 670-1, Wear and Appearance of Army Uniforms and Insignia is the code by which a soldier should look. For example, Tattoos, how insignias can be worn, the army’s view on jewelry and many other examples. I believe this regulation falls under, “I will always maintain my arms, my equipment and myself” in the soldier’s creed. While I was at basic training, the first day my company commander had a saying for us to understand during our time there, “Its hard but it’s...
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...manager must employ a certain set of skills. For projects that involve fairly well-defined work, the project manager must be able to a. motivate his or her team. b. direct team members in specific work areas of the project. c. solve specific project related problems. d. resolve issues and problems between co-workers. e. communicate certain problems to upper management. f. expedite work when necessary. g. coordinate work among the team members and among the appropriate outside contractors. h. make the necessary project trade-off decisions involving cost, time, quality and resources. However, if the work is not well defined, there is usually more uncertainty involved. In projects involving a higher degree of uncertainty, in addition to being able to perform the functions listed above, the project leader must also demonstrate strong leadership skills. The more ill-defined the work, the higher the need for leadership skills. Leadership skills are less tangible than the skills listed above and may include the following: a. ability to deal with change. b. deciding what type of changes are needed and when to make the change or changes. c. working with the project team to make the necessary change or changes. d. the ability to handle undesirable or unexpected consequences of making the change. e. ability to manage people with varying background and skills who may also be reporting to other...
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... (0,0) 14 3 17 F 14 0 17 (0,0) 17 9 26 G 17 0 26 (0,0) 14 3 17 F 14 0 17 (0,0) 7 5 12 E 9 14 (0,0) 7 2 9 D 12 14 (0,0) 7 7 14 C 7 14 (0,0) 0 4 4 A 0 0 4 0 (0,0) 4 3 7 B 4 0 470 (0,0) 0 0 0 START 0 0 0 0 (0,0) 7 2 9 D 12 14 (0,0) 14 3 17 F 14 0 17 (0,0) 7 5 12 E 9 14 (0,0) 7 7 14 C 7 14 (0,0) 0 4 4 A 0 0 4 0 (0,0) 4 3 7 B 4 0 470 (0,0) 0 0 0 START 0 0 0 0 (0,0) EST DURATION EFT ACTIVITY LST FLOAT LFT 26 3 29 K 26 0 29 (0,0) 17 3 20 H 23 6 26 (0,0) 17 9 26 G 17 0 26 (0,0) 14 3 17 F 14 0 17 (0,0) 17 9 26 G 17 0 26 (0,0) 17 3 20 J 23 6 26 (0,0) 17 2 19 I 24 7 26 (0,0) NETWORK KEY 37 3 40 N 37 0 40 (0,0) 26 3...
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...standard necessary to ensure organizations meet the needs of their customers in terms of quality. 2. Service Encounter Triad captures the relationships between the three parties in a service encounter and suggests possible sources of conflict. Three parties in the triad are: * Service Organization * Contact Personnel * Customer 3. Different methods companies are resorting to, to shorten waits are given below. A. Animate: Disneyland Distractions; Elevator Mirror; Recorded Music B. Discriminate: Avis Frequent Renter Treatment (out of sight) C. Automate: Use computer scripts to address 75% of questions D. Obfuscate: Disneyland staged waits (e.g. House of Horrors) 4. Yield management is the process of understanding, anticipating and influencing consumer behavior in order to maximize yield or profits from a fixed, perishable resource. The typical characteristics of service firms that could gainfully use yield management are given below. a. Relatively Fixed Capacity b. Ability to Segment Markets c. Perishable Inventory d. Product Sold in Advance e. Fluctuating Demand f. Low Marginal Sales Costs & High Marginal Capacity Change Costs Its effectiveness in generating incremental revenues from an existing operation and customer base has made it particularly attractive to business leaders that prefer to generate return from revenue growth and enhanced capability rather than downsizing...
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