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Slanket

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SLANKET: RESPONDING TO SNUGGIE’S MARKET ENTRY

Even though Slanket counts with a much smaller promotional budget, it is clear that the company wants to position itself as a better quality sleeved blanket following a long-term strategy that will overcome fads and imitators.
As we can see in the Exhibit 3 provided by the case, Slanket was already ranked with 5 stars in 86,7% of the cases while Snuggie only got a 21,6% of 5 stars ratings. Furthermore, the product was warmer, bigger and offered a wider variety of colors. So we can conclude that Slanket product perception is already better and the main issues are to increase promotional investment and to better canalize potential customers in order to increase market share.
Recommendations
1. Distributions channels
SkyMall in-flight catalog has about 650M readers but in 2008 only sold 15.000 units at a price of $38 obtaining a margin of $18. I think this channel should be eliminated since it is the less profitable one.
QVC should be maintained since in 2008 sold 180.000 units at a price of $32 obtaining a margin of $14. Even though QVC is a 24h television-shopping channel I would recommend Slanket to air its commercials during the mornings, while households are doing their duties, and from 9pm till 12pm, while people in general get home and spend more time watching TV.
In addition I suggest that Slanket should also air commercial in normal TV channels in the short-form which should include a clear phone number and website. Assuming cost per long-form is too high ($4,5M / (8ads per day * 365days per year) = $1.541 per ad) and that between 2am and 6am the number of viewers probably decreases, I wouldn’t recommend this format.
And finally I would like to mention the company’s website. It sells an important amount, 30.000 units, but they should invest more in generating traffic. Since 52% of Snuggie’s website

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