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Small Business Examination

In: Business and Management

Submitted By bstamm85
Words 1098
Pages 5
Small Business Examination
Brooke Stamm
LDR/531
December 5, 2012
Ricardo Camacho-Zapata

The Box Zone is a small business owned and operated by one owner at two locations. Though the company remains profitable after five years, organizational restructuring and training would be highly beneficial. The company is working off of the proper structure, but lacks leadership and proper business management. They have cornered a wholesale market for the public that others have not, and have the potential to be very successful. However, if the practices that are in place remain, the business will surely fail.
Organizational structure The Box Zone has a flat organizational structure. Flat organizations are typically only successful in small businesses that do not require several layers of management. The company is comprised of three managers, the owner and one store manager for each location. Having only two stores allows the owner to effectively and quickly communicate with each store manager, while similarly any questions or concerns from the store managers are easily resolved by having only one direct report who makes the business decisions.
Effects on success A flat organizational structure leads to more effective communication, decreased costs, increased job satisfaction, and better customer service. The Box Zone managers are in constant daily contact with each other and the owner. The managers are expected to run the stores independently but also create a team atmosphere by helping each other with any issues that may occur. The managers are given freedom and flexibility to make decisions on their own while receiving continual feedback on their input. According to Griffin (2012), “Direct input and control of business operations means that staff is less likely to disagree and fight in secret; they can debate their points of view in public.” Although it can be

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