Premium Essay

Smart People

In: Business and Management

Submitted By usmandtt
Words 7278
Pages 30
Any company that aspires to succeed in the tougher business environment of the 1990s must first resolve a basic dilemma: success in the marketplace increasingly depends on learning, yet most people don’t know how to learn. What’s more, those members of the organization that many assume to be the best at learning are, in fact, not very good at it. I am talking about the well-educated, high-powered, high-commitment professionals who occupy key leadership positions in the modern corporation.
Most companies not only have tremendous difficulty addressing this learning dilemma; they aren’t even aware that it exists. The reason: they misunderstand what learning is and how to bring it about. As a result, they tend to make two mistakes in their efforts to become a learning organization.
First, most people define learning too narrowly as mere “problem solving,” so they focus on identifying and correcting errors in the external environment. Solving problems is important. But if learning is to persist, managers and employees must also look inward. They need to reflect critically on their own behavior, identify the ways they often inadvertently contribute to the organization’s problems, and then change how they act. In particular, they must learn how the very way they go about defining and solving problems can be a source of problems in its own right.
I have coined the terms “single loop” and “double loop” learning to capture this crucial distinction. To give a simple analogy: a thermostat that automatically turns on the heat whenever the temperature in a room drops below 68 degrees is a good example of single-loop learning. A thermostat that could ask, “Why am I set at 68 degrees?” and then explore whether or not some other temperature might more economically achieve the goal of heating the room would be engaging in double-loop learning.
Highly skilled professionals are…...

Similar Documents

Free Essay

Smart Grid

...Exploring the imperative of revitalizing America’s electric infrastructure. the SMART GRID: an introduction. How a smarter grid works as an enabling engine for our economy, our environment and our future. prepared for the U.S. Department of Energy by Litos Strategic Communication under contract No. DE-AC26-04NT41817, Subtask 560.01.04 DISCLAIMER This report was prepared as an account of work sponsored by an agency of the United States Government. Neither the United States Government nor any agency thereof, nor Litos Strategic Communication, nor any of their employees, make any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer or otherwise does not necessarily constitute or imply its endorsement, recommendation or favoring by the United States Government or any agency thereof, or Litos Strategic Communication. The views and opinions of authors expressed herein do not necessarily state or reflect those of the United States Government or any agency thereof. PRINTED IN THE UNITED STATES OF AMERICA. PREFACE It Is A ColossAl tAsk. But It Is A tAsk thAt must BE donE. The Department of Energy has been charged with orchestrating the wholesale ......

Words: 13792 - Pages: 56

Free Essay

Smart Guide

...Smart Guide C.D. Godagama#1, S.Vasanthapriyan *2 # Department of Computing and Information Systems, Faculty of Applied Sciences, Sabaragamuwa University of Sri Lanka, P.O Box 02, Belihuloya, Sri Lanka. * Department of Computing and Information Systems, Faculty of Applied Sciences, Sabaragamuwa University of Sri Lanka, P.O Box 02, Belihuloya, Sri Lanka. Abstract— In “Smart Guide” project we are focusing on developing a windows phone 7.1 based smartphone application which will help visitors of National Zoological Garden to find paths inside the zoo and get sufficient information about animals live in the zoo. Since we are using our own created map we have to find a way to get best path in order to find the paths inside the zoo. To get user’s location we use GPS technology. But we have to find a way to deal with GPS error which is approximately 10-30 meters. Keywords— Windows Phone 7.1, Smartphone, GPS, GPS error I. Introduction National Zoological Garden of Sri Lanka (also called Colombo Zoo or Dehiwala Zoo) is a zoological garden situated in Dehiwala, Sri Lanka, established in 1936. It spreads over 22 acres of land and facilitates over 3500 animals belongs to 350 species over 50 places. Generally about 5000 people visit the zoo daily and this could be increased up to 10000 during weekends and school vacations. [1][2] Since it covers 22 acres of land, it is hard to find the correct order to visit all 50 places and...

Words: 1648 - Pages: 7

Premium Essay

Be Smart

...Aim to educate yourself. Keep in mind an education isn't the junk you are forced to do in school for diplomas and degrees; it's an understanding of the world around you. People who are naturally curious for some reason begin to stop asking questions the moment they hit school. The truly brilliant mind however, always questions their world and tries to make sense of it. That is the secret to "genius". Work on your vocabulary. Use a few definitions from the dictionary each day, or subscribe to a "word-of-the-day" service online. You can also take the vocabulary tests in Readers Digest or buy a book on increasing your working vocabulary. Read the dictionary one letter at a time. This will take you at least a year but you will grow intellectually. Read a variety of books. Reading a lot is often described as the secret to intelligence. The smartest people in the world tend to read every single day. You may not always enjoy it, but reading will open up your mind to a variety of new ideas and experiences. Keep your reading diverse by reading books of all genres including non-fiction. Educate yourself about the world around you. Cultivate an interest in subjects like current events, interesting facts, funny and inspiring quotations, good books and movies, scientific studies and interesting inventions. Educational television, like PBS, is a great way to learn. Learning to think critically about the world around you by being aware of cause and effect in events will make you......

Words: 597 - Pages: 3

Premium Essay

Smart Serve

...Report on Smart Serve The Smart l Beverage Service Training Program is approved by the Alcohol and Gaming Commission of Ontario (AGCO) as a server training program for the Ontario hospitality industry.Under the current Ontario liquor laws, all licensed establishments must ensure all their staff have successfully completed this training course. | |   | |   | THE LAW: | Sale/Purchase "The licence holder shall not permit liquor, other than liquor purchased by the licence......

Words: 818 - Pages: 4

Premium Essay

Smart World

...Smart World Smart World Smartworld is a joint venture company of Etisalat and Dubai World Central established in 2008 that provides ICT services including TECO Services, Consultancy Services, Managed Services, and System Integration.delivering completely integrated and wide managed services throughout different areas in the Middle East Region. (Baldwin, 2011) Telco offering of Smartworld is based on its unique Gigabit capable open access network spread in 140 square kilometer area of Dubai world Central and based on FTTP (Fiber to the Premises) design and is capable of delivering up to One Gigabit bandwidth capacity to an individual office and its core is an IP-MPLS based network providing Network interface with Telcos and used for carrying IP based services and also Smartworld operates and manages SDH network to support legacy non IP Telco services. (LinkedIn, nd) Smartworld does system integration in the areas if Information and Communication Technology, Data Center Facilities and Special Airport System and the managed services of Smartworld. Smartworld also makes use of on-site 24/7 technical support team for regular operations and maintenance activities and also during any emergency situations providing support via telephone or email. Consultancy Services of Smartworld focus on the challenges of the business environment and let Smartworld take care of the complex IT needs providing a complete portfolio......

Words: 773 - Pages: 4

Free Essay


...intelligence. The first level consists of people who are not smart enough to know anything about the complexities of the universe and the deep suffering humanity has endured since its beginning. These people, unaware of the dark or disappointing aspects of existence, take blissful pleasure in small, insignificant things like a sunny day or a blueberry waffle. They spend their days with dumb looking grins on their faces, talking about unimportant, simple pleasures. The second level of intelligence is made up of people who are smart enough to have a notable understanding of those complexities of the universe and that deep suffering that humanity has endured. With their grasp on the bleakness of existence, they see no emotion in a sunny day, knowing full well that emotions are nothing more than chemical reactions in our brains, triggered by our environment to help dictate our actions in ways that might benefit our species. They fail to see the point in that blueberry waffle, knowing that at any given time, uncounted people around the world are dying of hunger caused by corruption. People within the third level of intelligence are also aware of these detailed and dreary points of our world. They understand the moral failure that so much of our planet endures. They know about the distant, permanently undiscovered details of the universe that are so vast and numerous, they masquerade as a great, black emptiness to our simple, mortal minds. Yet, these people who are completely......

Words: 317 - Pages: 2

Free Essay

Smart Card

...Smart Cards for Future Healthcare Systems Secure, efficient, reliable Card-based e-health networks: cutting costs and improving care All around the world, news­ paper headlines warn about the exploding costs of health­ care. Advanced medicines and technology are boosting life expectancy. As a result, people can now look forward to living past the age of 80 – twice as long as 100 years ago. This trend, however, has the side effect of driving up healthcare costs. As people get older, they need more frequent and more expensive care, causing the price of insurance to skyrocket. Clearly, something needs to be done to contain these costs. A number of countries have implemented conventional measures aimed at saving money. One of the most basic measures is the introduction of card­based e­health net­ works, which can help reduce costs remarkably. Card for physicians and phar­ macists, and a Card Application Management System (CAMS). Patient Data Card The Patient Data Card is a PIN­protected smart card incor­ porating a microprocessor and protected by cryptographic functions. It contains adminis­ trative insurance information and entitles patients to seek medical treatment. In turn, the patients give their doctors access to their personal medical data, which is stored either on the card or in the e­health network. The card can also hold information such as elec­ tronic prescriptions. How to cut healthcare costs 1. Reduce fraud 2. Streamline administration 3. Improve communication 4...

Words: 1254 - Pages: 6

Premium Essay

Teaching Smart People How to Learn

...Summary of "Teaching Smart People How To Learn" In " Teaching Smart People How To Learn '' by Chris Argyris. The author has tried to describe a learning dilemma that companies will face. He has mentioned that professionals are really good at a term called "single loop" learning. They have collected experience from past and will use these experience to solve future problem. Most professionals are highly educated and success in college life or in previous jobs. Therefore it is really difficult for them to accept failure that might caused by them. As the author said, "many professionals have extremely brittle personalities''(Argyris, 6). When conflicts appear these professionals are trying to defense, protect or even drawing themselves out of responsibilities. Once they are criticized by others about failure, it will leads despair in order to push them to escape. On the other hand, companies' CEOs have the responsibility to teach their subordinates how to learn to face failure instead of avoiding. However, even most of CEOs have tried but only few success. They believe that they are doing hardly to reduce pressure and trying to find some more efficiency ways to improve but they forget to change themselves. They always face a dilemma such as "kept urging them to "think of the organization as a whole." On the other, he kept calling for actions department budget cuts, for example-that placed them directly in competition with each other."(Argyris, 8). Thus, conflicts still......

Words: 310 - Pages: 2

Premium Essay

Book Smart or Street Smart

...Stephanie Collado Professor Gronsky ENG 103 Book smart or Street smart From when we were little kids to grown adults it is put in our heads that education is the most important experience to have in our life. It lets you be able to achieve any dreams and goals that you want. On the other hand there are people who are successful without school education and succeeded in receiving their careers with talent and hard work. This is what people call street smarts, things that people learn from their own personal experiences or what they see markets more in the social world. People argue that if you don’t go to college and get a degree you won’t have success or wealth, and some people argue that not going to college gives you more freedom and is less time consuming. Having street smarts helps people understand each other better on a more personal level then being judged on how smart or dumb the person is based on a degree. College isn’t accessible to everyone; some people have to be really smart or born into a wealthy family to attend. Having a college education gives people a professional look and the confidence to get a good paying job that will help support their lifestyle. College also lets people express themselves, letting them become comfortable in being social and speaking in front of large groups of people. When going to college some people don’t realize that they are taking out a loans and debts that they’ll have to set an exact plan......

Words: 940 - Pages: 4

Free Essay

Smart Metering

...SMART METERING WHAT IS A SMART METER? A smart meter is usually an electronic device that records consumption of electric energy in intervals of an hour or less and communicates that information at least daily back to the utility for monitoring and billing. Smart meters enable two-way communication between the meter and the central system. provides you several Smart Metering Solutions as per your needs and requirements. Smart meters are an important tool for helping people understand and quantify energy use. They differ from a traditional meter, by providing accurate energy use data in real-time.  Our aim is to make energy consumption more visible and help people to understand how much they are actually using. WHY DO THEY MATTER? Pretty much everything we do. But when it comes to energy, we haven’t really seen the same technology transformations take place. Many of us have our meters hidden away in a cupboard under the stairs. Smart meters will change this, as they come with a smart energy monitor that shows you what you use, as you use it, and gives you new control over your energy consumption, along with the opportunity to save money. And you can say goodbye to estimated bills and meter readings – smart meters automatically send readings back to your supplier. So when you receive your bill, you’ll know you’re only paying for the gas and electricity you’ve used. WILL I NEED TO DO ANYTHING? Once your smart meter is up and running, your meter......

Words: 1209 - Pages: 5

Premium Essay

Book Smarts or Street Smarts

...BOOK SMARTS OR STREET SMARTS THE ON GOING DEBATE TODAY AMONG CORRECTION OFFICERS REBECCA KIRBY PROFESSOR STEPHEN N. KNIGHTS, JR. OCTOBER 18, 2014 INTRODUCTION This paper will be discussing the debate on whether or not higher education in law enforcement officers should be mandatory and the effect it can have in the correctional facilities. It will also have insight from a local police officer on the education debate. As of today, only two states, Minnesota and Wisconsin require a police officer to obtain at least an associate’s degree. Other states carry a much lower standard, only asking for a high-school diploma or a GED to satisfy their requirements. It is often said that the criminal justice system and corrections are a booming business. Over the past two decades, the need for staff has increased and the need for education has also increased. But is it street smarts you need or is it book smarts? TOPIC: WORK ETHICS As a correctional officer there are many things that go into what they do. They have to be professional, understanding, logical, compassionate, intelligent, and reasonable. A correctional officer has many jobs while on duty and the police department asks a lot of them. Determining if an officer needs to have a college education is difficult. Debate on this controversy has led to the study of work ethics surrounding officers who do have some sort of formal education. This research dates back to the 1930s by August Vollmer and......

Words: 1557 - Pages: 7

Free Essay

Smart Cane Impaired Visually People

...'SMART’ CANE FOR THE VISUALLY IMPAIRED PEOPLE Vaibhav Singh, Rohan Paul Table of Contents Executive Summary 3 Introduction 3 Review of the literature 4 Objective of the project 4 Methods and Materials 5 1. Description of System 5 2. The gadget works in two client selectable modes 5 3. Design of System 6 Experiments of the field 6 1. Field research 7 2. Enrolment of User 7 3. Usage of Smart Cane training 7 4. Phase of Trial 8 5. Indicator for Key Performance 8 Outcome 9 Awareness about Obstacle raises 9 Rate of collision reduction 9 Distance of Obstacle Detection 9 Usage of Smart Cane with few observations 10 Feedback of user post-experiment 10 Special cases of user 10 Conclusion 11 References 11 Executive Summary The persons that are visually challenged face awesome trouble in autonomous portability and utilize the white stick as a versatility help to distinguish near to impediments on the ground. Nonetheless, the stick has two noteworthy impediments: * It can just distinguish obstructions up to knee-level. Consequently, the client can't identify raised impediments like lifted bars and much of the time crashes into them. (Iovine, 2004) * The stick can just distinguish obstructions inside 1m from the client. Additionally, obstructions like moving vehicles can't be distinguished until hazardously near the individual. Very nearly 90% of the visually impaired persons live in creating nations, with a larger......

Words: 3414 - Pages: 14

Premium Essay

Teaching Smart People How to Learn

...This is an Executive Summary of the article, “Teaching Smart People How to Learn” by Chris Argyris. A business’ success in the marketplace depends on highly trained staff. However many people don’t know how to learn. In fact the most difficult training strategies are those that are developed for personnel in senior leadership positions. Senior leaders are effective problem solvers when focusing on, identifying and correcting issues in the organizational environment. But when confronted with how their actions might have contributed to the organization’s problems they avoid learning; and in order for learning to continue personal reflection is required to influence change. A learning organization must understand the distinction between ‘‘single loop learning” and ‘‘double loop learning”. “Single loop learning” involves the identification and solving of a problem. Whereas “double loop learning” asks why is there a problem? Professionals utilize “single-loop learning” for projects such as organizational restructuring, training and development and process improvement. But seldom do they master the skills of “double loop learning”. All too often success has denied these professionals the opportunity to learn from their mistakes. As a result they avoid learning because they lack the reflective skills necessary to ask themselves why there is a problem and what role did I play in that problem. Avoidance Learning Studies of professional consultants exemplify the process of......

Words: 566 - Pages: 3

Free Essay

Smart Growth

...discussing the Smart Growth Programs and how it has and will benefit the people and the city that they live in. It will also include a description on one of the city projects that used this program and the success of it. Then I will be discussing how it would benefit in my home town by using this program. Smart growth has many different meanings to all different people. When I think of smart growth and what it can do, I think of it as helping people, community, economy, and the environment. As it is stated in our text, “These programs encourage governments and private developers to build a range of housing types, create walkable neighborhoods, mix land uses, preserve open space, provide a variety of transportation options, and direct support toward existing communities rather than continuing city sprawl.” (Getis pg-380). The city project I choose to discuss in this paper is, “Abyssinian Neighborhood Project Harlem Community Revitalization” in Manhattan, New York. ( What they did in Harlem and other areas was a great thing, by building additional homes that were affordable for people who could not afford much and to develop an environment that was convenient and save. This was a step up and a good start for the people in Harlem. This addition helped renew the neighborhoods and helped improve the environment by cleaning the area from the streets to the buildings that were left behind to nothing. They also developed green places for......

Words: 1089 - Pages: 5

Free Essay

Smart Grids

...THE SMART GRID: A PRAGMATIC APPROACH A “State-of-Play” Discussion Paper Presented by the Canadian Electricity Association TABLE OF CONTENTS Executive Summary ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ..2 Introduction. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ..3 I. Definition and Objectives of the Smart Grid. ... ... ... ... ... ... ... ... ... ... ... ..5 A) Definition.. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ..5 B) Objectives ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ..5 II. The Smart Grid’s Five Capabilities .. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ..7 A) Demand Response .. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ..7 B) Facilitation of Distributed Generation ... ... ... ... ... ... ... ... ... ... ... ... ... ... ..7 C) Facilitation of Electric Vehicles . ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ..8 D) Optimization of Asset Use ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ..8 E) Problem Detection and Mitigation ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ..9 III. Building Blocks . ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... A) Hard Infrastructure .. ... ... ... ... ... ... ... ... ... ... ....

Words: 5766 - Pages: 24