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Social Technical Systems…the People Behind the Systems Are the Keys to a Successful Future

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SOCIAL TECHNICAL SYSTEMS…THE PEOPLE BEHIND THE SYSTEMS ARE THE KEYS TO A SUCCESSFUL FUTURE
February 25 th, 2012

Abstract
A socio-technical system is a combination of people and technology working together towards one common goal or objective whether the goal is to increase sales in a company or develop a program to help design and build a safer automobile. The employees that operate the devices, tools and run the computers systems are the driving force behind any successful social technical system.

SOCIAL TECHNICAL SYSTEMS…THE PEOPLE BEHIND THE SYSTEMS ARE THE KEYS TO A SUCCESSFUL FUTURE
A social technical system is a combination of people and technology working together, the technical system which is composed mainly of the physical components and techniques needed to transform the input into output in a manner which may enhances the economic and capabilities of an business or organization. The driven factor behind the overall performance in the organization’s technical system and the social system is the personnel that maintain and utilize the systems. Socio-technical systems major components include hardware, software, physical surrounding, people, procedures, laws and regulations, data and data structures. The personnel component of the socio-technical system is the major deciding factor that will determine the overall success of any social technical system.
In Rizzio (2005) article, “Designing complex socio-technical systems”. His socio-technical approach to system analysis and design acknowledge the fact that social, technical and organizational aspects have to be understood in their mutual interaction. This particular approach identifies the mediated activity as the basic unit of analysis which links technology and cultural context as one. In Zia (2011) article she explains the social of the socio-technical systems as the habitual attitudes of

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