...Communication in Health and Social Care organizations Introducion The purpose of this essay is introduced and analyses the central importance of communication in heath and social care organisation starting with different theories of communication. Also will explore the used communication skills, ways to overcome barriers to meet individual needs because of their many different elements can influence the communication process, and advantages in communication. In addition the last session is about how to use the standard software to support the work, why important, and benefits of information and communication technology in health and social care settings. Exploring the communications skills in health and social care organisations This essay argues that the communication is one of the most important elements of civilisation, this is how people exchange of words and meanings through common understanding. Communication is the way of sending and receiving messages one person to another. (F. C. Lunenburg, 2010) Theories of communication As a result of this fact the communication is based on different theories. Namely one of the main theories is the Behaviourist theory. Lefrancoise (1988:29) argues that have two principal classes and they make use any of these classes of examples for learning. Both classes of behaviourism stated on very close to each other as for simultaneity of stimulus a response events, also stated on the effects of behaviour as for reinforcement...
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...To be a social worker one must be versatile and possess a wide range of knowledge to accommodate individuals on a diverse scale. Along with the extensive education needed to become a social worker, one must have their own structural and ethical foundation. Within my readings all of these roles were outlined and explained in detail. Prior to my own journey to becoming a social worker, I had my own ideas of what a social workers duties consisted of. I knew that you had to be self-aware and that you deal with multiple individual personalities, and that you had to conduct yourself professionally at all times. However, I thought that the education needed was not as extensive; I imagine lending a helping hand would be more simplified. Shortly after I embarked on my journey I found myself eagerly anxious and hungry for more knowledge. It became more and more clear to me that learning to help those with problems could be a never ending lesson. A lesson that I was willing to fully commit to and join the league of social workers who fully commit to making a difference. The philosophy and roles of social work can branch into numerous directions. Because people are so dynamic, multiple scenarios and situations must be considered in the education process. This is why several different practices exists in the field. For example: mental health, child welfare, immigration, and family services are but a few of the different areas of direct social work practice. This text along with every...
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...Forms of communication In this essay, I am going to state the different forms of communication, the situations you can use them in and examples. I am also going to explain Tuckman’s and Argyle’s theory and explain how they relate to the forms of communication. Communication - the imparting or exchanging of information by speaking, writing, or using some other medium. One form of communication is one to one. This means a discussion or exchange of information between only two people. This form of communication could be used in a doctor’s appointment between the doctor and patient. Benefits of this is that it increases confidentiality, the service user is more likely to trust the service provider and so they will be more open. If it is face to face, the doctor can also pay attention to the patient’s body language. Also, there will be no distractions so the information given will be understood. One form of communication you can use for one to one is speech. This means communicating with someone using your mouth (talking). Benefits of this would be that you would be able to make the patient feel more comfortable if you are able to say things that will comfort them. It would also make it easier for them to trust you because you would be able to hear what the person is saying properly. One type of interpersonal interaction that you would use in this situation is tone of voice. This means changing the tone of your voice e.g. a softer tone of voice to suit the situation. The benefit...
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...The writer has learned a lot through this course about working with Hispanic elders and their families. The writer has learned that the process of finding resources and people to help can be a long and frustrating process, the patience and listening abilities of the social worker are imperative. The ability of the social worker to create lasting relations with other agencies is very important as well. Many seniors have a variety of social and psychological problems. To resolve these problems, they most often depend on social service providers. Hence, social workers become a significant part of the social world of the elderly in their later years. While elderly persons need food, shelter, health care, and social services, they also need to be treated with respect. The extent to which the service providers treat elderly persons with respect, therefore, becomes a significant psychosocial factor that affects the quality of their later life (Sung & Kim, 2008). In social work, respect for the client has, in fact, been considered to be the very beginning of the service process (NASW, 1996). That is, respect is to precede all forms of care and service (Gambrill, 1983). With respect, service providers can demonstrate a positive...
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...Professional Capabilities Assignment The Professional Capabilities Framework developed by the social work reform board and owned by The College of Social Work provides a structure to support the career development of every social worker: from initial social work education, through continuing professional development, towards the role of principal social worker. The framework provides criteria for career progression and opens new career pathways that will allow experienced workers to sustain engagement with the challenges and rewards of practice. Furthermore The PCF applies to all social workers in England (including independent social workers), in all roles and settings and so it is an essential document for all. Professionalism; Professionalism is an integral part of social work it is there for essential that as a social worker I remain committed to my professional development by tracking responsibility for my conduct practice and learning regularly ( BASW Code of ethics 2013). I understand that the professional element of the role is key component of what being a social worker is about and intend to safeguard the reputation by making sure my conduct adheres at all times to the standards set out by the HCPC. I have demonstrated these attributes by undergoing a three day shadowing placement in which I was able to get to grips practically with the nature of the role, whilst simultaneously understanding the importance of maintaining a high level of professionalism...
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...Social work Theory Essay Introduction This essay will explain how Social work is about dealing with various problems within society and how Social work theories provide a framework which enable Social work practice find an effective solution to the issue at hand. It will explain how Social work theory draws on linking those theories and putting it into practice and that the relationship between the two aspects are imperative. The interrelationships between Theory and Practice. Social work is about dealing with society and the issues they have in their daily life. Society is complex and therefore having theories to work with can empower the Social worker as much as a client. The theories shape the course of action taken or the practice. Theories are described in Payne (2014) as generalized ideas that can describe our knowledge of situations and the world in which we live in an organised manner (p.3). Specifically in relation to social work theory, Payne (p.5) simply states it helps us do or understand social work. Nash, Munford & O’Donoghue describe how theory informs practice which in turn informs theory in action and describes it as a ‘map’ (p.15). Without being able to understand Social work, let alone do it in practice you would not assist the client and therefore is a key piece within the jigsaw of Social work. According to Payne (p.9) there are four different ways to approach theory; Perspectives which allows you to look at situations from different points...
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...anti- oppressive practises will be discussed. The child I have observed was three and half year’s old girl called Sara (not her real name), of African Caribbean background and English is the only language spoken at home. All three observations took place at the day-centre she attends. The day-care centre gave me permission to observe her, but not to interact and interfere with her educational activities. As this was my first observation, I was a bit anxious about how Sara might react about me watching her, and while her parents consented about the observations, Sara did not know that I am here to observe her; it is this scenario that made me uncomfortable. I was particularly more concerned about the ethical issues of not informing Sara about the observation. One element of anti-oppressive practice is to make sure that people’s rights are not violated. Social workers must put children’s needs first, and to respect their human rights, including rights to liberty, privacy and family life (Dalrymple and Burke, 1995: 57). In common with anyone who is undertaking child observations, I was quite unsure where to start and how to conduct myself. I was anxious watching Sara in such an intimate way, and thought this could be intrusive to her personal space. For example; early in the...
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...SOCIAL WORK PRACTICE: Cases, Activities and Exercises Building Rapport Glenda Dewberry Rooney Purpose To develop understanding about the feelings and reactions experienced by clients during the initial contact with professional helpers. Background People seek help for a variety of reasons. (Client Diversity) They may need help in resolving life difficulties or in finding resources, or they may be reluctant participants in the change process. Applicants for services experience anxieties about what will transpire between themselves and the social worker. Talking to stranger and revealing intimate details about their lives increases anxieties. These anxieties may be about differences in the status, race, gender, and class; how they will be viewed or accepted; the extent of control they will have over their lives; what their rights are; whether the social worker is able to separate who they are from their current difficulties; and what attributes will be assigned to them. Exploring our own experiences as a stranger in need of assistance provides valuable insights into how clients may feel in their initial contact with us as professional helpers. This is a reflective exercise that builds on the strengths perspective. The aim is to highlight what social workers can do to set a tone of acceptance in the initial contact with clients that aids in establishing rapport. Instructions Pause for a moment and imagine yourself in one of the scenarios below, then address the...
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...and ability. In the group I was allocated there were some children that had just turned 4 who therefore had a lower ability to the children that had just turned 5. There was a mixture of both boy and girls in all the classes. There was a range of different religions and ethnic backgrounds such as Muslim, Asian, Jewish etc. There were some children with disabilities and health issues that needed extra help with things but were treated the same as everyone else. There were very few children with physical disabilities such as Cerebral palsy but there was child with Epilepsy. I am going to focus this part of my investigation on the needs of the children that attend Chalkwell hall Infant School. My client group has needs related to health, social, and developmental care. When I visited Chalkwell Hall Infant school I was able to observe how these needs were met within the service by observing the children in reception. The children in reception were aged 4-5 years. This was their first year at Chalkwell Hall. Physical needs The children in reception are given a healthy snack of a fruit or vegetable and milk or water in the morning between 10:00-10:30. They then have a healthy balanced lunch that can be in the form of school dinners, packed lunch or the children can have lunch at home. To ensure that the children's packed lunches are healthy children are not allowed to have chocolate bars and any food containing nuts to ensure that children with nut allergies are not affected. They...
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... Sometimes, you are put into a certain situation where the decision you want to make can’t come from feelings; it has to be the right decision. You are a social worker, you noticed a 20-year-old client who is suffering from depression, who drinks on a daily basis, and has thoughts about suicide. Although she tells you that she will not commit suicide because it would hurt her family, you are still concerned about what’s going to happen. She asks you not to tell anyone. The following day, her mother comes with her to the appointment and you are wondering whether or not you should tell her. The following morning, you receive a notification that the patient was brought into the emergency room following an overdose and is not under intensive care. You are wondering if you did the right thing by not telling her mother about your concerns. You are not allowed to speak to the mother because of the privacy legislation, but should you have tried to ensure the patients safety? In an ethical dilemma, you are forced to make a decision based on what’s right, but there is only one thing right. Most of the time, you have to be in favor of one thing and let the other thing go. In our situation, the ethical situation in our scenario is the right to confidentiality vs. the right to self-determination. It is a social workers duty to keep their clients information confidential and private. Many would debate whether or not it is right to...
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...say, most people choose not to look the old lens and is rather kept occult. This is probably the reason that aside from bits and pieces of unethical experiments in our part of the world, I was simply not well-educated on the subject and never expected to hear about so many terrible incidents catalyzed by one patient’s cells. The historic lens shows us that “historically, the health care institution has failed, humiliated and ruined lives in the effort to improve medicine” (Robbennolt, 2009) , and it is important for us as social workers to look through that gloomy, grim lens and envision interventions that would have prevented it from becoming so. In a twisted irony of life, one woman’s ill fate, gave way to many discoveries that have saved many lives, but unfortunately at a heavy price for others. One such story involves a virologist named Charles Southam. The man I call the “The cancer needle gambler” * How horrified would you be with the following scenario? A physician is conducting research on human immunodeficiency virus in 1982 is experimenting the possibility that it can be spread through saliva by having terminally ill patients ingest large quantities of saliva mixed with...
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...Word Count 3822 Reflective Practice This assignment is reflection on my first practice placement of work undertaken which provides evidence of my progress in meeting the domains of the Professional Capabilities Framework. I will attempt to include the majority of the domains. I will reference the domains as PCF followed by the numbers incorporated surrounded by brackets. Example (PCF 1.4, 2.5, 5.2) Names have been changed to protect identities and respect privacy in accordance with the Data Protection Act 1998. My placement was within a non-statutory agency which supported homeless and potentially homeless people of the specific age range sixteen to nineteen. My role was as a support worker in which I had several clients. My involvement as a support worker led me to work with a female client, nineteen years of age and living at home with her family. Beth is 30 weeks pregnant and has been living without an income. In my practice I will work within the guidance of legislation such as the Human Rights Act 1998, Data Protection Act 1998, Children Act 1989, Housing Act 1985, Equality Act 2010 and Welfare Reform Act 2012 It will aid me in being anti-discriminative and anti-oppressive by ensuring that Beth, regardless of her background or circumstances, can have the support and enable access to services. (PCF 3.2, 4.2, 5.2). In my induction training, I learnt that the agency empowers clients to attain their ambitions and goals in life. They do this by ensuring that the client...
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...1. Social justice and equity is more important than economic justice and equity. Social justice generally refers to the idea of creating a society or institution that is based on the principles of equality and solidarity, that understands and values human rights, and that recognizes the dignity of every human being Defining Social Justice Social justice encompasses economic justice. Social justice is the virtue which guides us in creating those organized human interactions we call institutions. In turn, social institutions, when justly organized, provide us with access to what is good for the person, both individually and in our associations with others. Social justice also imposes on each of us a personal responsibility to work with others to design and continually perfect our institutions as tools for personal and social development. Defining Economic Justice Economic justice, which touches the individual person as well as the social order, encompasses the moral principles which guide us in designing our economic institutions. These institutions determine how each person earns a living, enters into contracts, exchanges goods and services with others and otherwise produces an independent material foundation for his or her economic sustenance. The ultimate purpose of economic justice is to free each person to engage creatively in the unlimited work beyond economics, that of the mind and the spirit. Social justice based on the values of fairness, equality and respect...
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...Ecosystems Theory Chris Smith Western Kentucky University SWRK 331 –610: Human Behavior in the Social Environment II Western Kentucky University – Owensboro March 19, 2013 Ecosystems Theory Defined The ecosystems theory as utilized in social work is an adaptation in and of itself. The ecosystems theory is a combination of ecology and general systems theory. According to the American Heritage Dictionary, ecology is “The science of the relationship between organisms and their environments [ (Bantam Dell, 2007, p. 272) ]. An ecological systems approach only tells us organisms will adapt to environmental changes and does not tell us specifically what steps the organism takes in order to adapt to change, this is where general systems theory, the second contributor to ecosystems theory, comes to play a part [ (Greif, 1986) ]. General systems theory shows how an organism’s interaction with another cannot only instigate change within itself but can also instigate change in others as well. According to Wakefield (1996), Systems are sets of interacting elements; systems can be open or closed to interaction with the outside world; systems are linked hierarchically; systems can possess states of homeostasis and equilibrium or can be in disequilibrium; systems are regulated through positive and negative feedback; and, again, causal influences are circular, in that changes in one system have consequences for other linked systems that, in turn, through feedback, have consequences...
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...use or misuse of substаnce hаs severe impаct on the well being of children. The term substаnce refers to both the illicit аnd non illicit forms of drugs. The use of substаnce by а pаrent becomes misuse when the pаrent in question uses it to the level where the usаge becomes hаzаrdous for both the behаviour аnd heаlth of the pаrent аs well аs the life of the children involved. The hаrmful behаviour in the pаrent hinders the pаrent’s аbility to tаke good cаre of their children which is the children’s fundаmentаl right (Forrester 2011, p. 4). The pаrentаl substаnce misuse hаs physicаl, behаviourаl, sociаl аnd emotionаl or mentаl consequences for the children. Parental substance Misuse is a major issue that has captured the attention of social worker and professional as well as policy makers with regard to wellbeing and needs of a child (Murphy & Harbin, 2003, p.354). The National Treatment Agency (2012, p.3) notes that over 50% of the total adults undergoing drug treatment in 2012 were parents of which a third (66,193) were living with children under the age of 18. Out of these, those who live with their children are 40,852 while those who live with children who are not theirs are 25,341. While not all parents with substance misuse problems harm their children, past research evidence has indicated that there is a solid relationship amid parental drug abuse and negative outcomes for the child (Murphy & Harbin, 2003, p. 357). This is mainly attributed to the reduced ability of...
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