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Software Quality Improvement

In: Computers and Technology

Submitted By umerfarooq
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Brief Introduction

Course Name Organizational Excellence through Quality Management

Course Code: MMgt 5006

Instructor Dr. Muhammad Daniel Saeed Pirzada

Semester Fall 2014

Credit Hours 3-0-3

Class Timings 6:00 – 9:00 P.M. (Every Wednesday)

Instructors
Telephone No(s). 9:00 AM to 4:00 PM (051) 9248839 Afternoons (051) 8432273Ext. 329

Email thepirzada@yahoo.com

Teaching Assistant To be decided

TA’s Email -

Program Manager Mr. Engr Shahid Iqbal Email: shahid.iqbal@case.edu.pk

CASE Telephone No. (051) 8432273, 8432250, 2278301

Visiting Hours: 5:00 – 6:00 P.M. (Every Wednesday or by appointment)

TABLE OF CONTENTS

1. Brief Introduction 1

TABLE OF CONTENTS 2

2. Brief Description of the Course 3

3. Pre-Requisite Knowledge 3

4. Objectives of This Course 3

5. Course Contents Detailed Distribution 3

6. Grade Distribution (Subject to change) 4

7. Misc. Instructions: 4

8. Websites/Links 4

9. Text Book(s) 4

10. Computer Tools 4

11. Teaching Methodology Error! Bookmark not defined.

12. Instructor’s Profile 4

13. TA’s Introduction: 4

14. Final Comments: Error! Bookmark not defined.

15. Yahoo Group: 4

Brief Description of the Course

The course aims at introducing the revolutionary methods of total quality management. Theory and practice are combined by with examples from Toyota, Xerox, and others. The philosophies of Quality gurus like Deming, Juran, Crosby, Ishikawa, and Taguchi. Both manufacturing and services are studied, and links between operations, design, HR, and supply chain are emphasized. The focus is on the role of senior management in implementing total quality....

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