...5 Performance measurement Nonprofit organizations need to view revenue as a resource needed to achieve their missions. Obviously, revenues must exceed expenses over the long-term or an NPO will not survive. —Glenn Rowe Key Topics: balanced score card, customer feedback, competitive comparison, strategic objectives, blue ocean strategy W hat makes an organization “good” at what it does? Or, as Jim Collins (2001) would ask, “What makes an organization great?” Most would acknowledge that accountability, effectiveness, and achievement of desired performance outcomes are minimal requirements for any organization’s success. These requirements demand a measurement system relative to an organization’s mission, vision, values, and strategic plan. This chapter discusses methods for establishing such systems. In doing so, we echo Worth’s (2012) concern that “nonprofit managers must be committed to performance measurement but should not become overly focused on it to the detriment of delivering their mission’s programs” (p. 157). Performance measurement Process Before engaging in performance measurement, it is vital to understand the level and scope of the process. Measurement can be conducted for effectiveness or performance at the program/project or organizational level. Effectiveness relates to achieving the mission, while performance is a broader concept that considers financial results and other variables related to the overall organization. Once the scope and level of...
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...University BUSI 602-B02: Non-Profit Management Professor Dr. Marjorie Carlson Hurst July 6, 2012 Author Note This paper was prepared for Non-Profit Management, Section BUSI 602, taught by Professor Dr. Marjorie Carlson Hurst. Abstract The roots of America’s nonprofit, steam from the ancient traditions of charity, philanthropy, and voluntarism (Worth, 2012, p. 19). Charity can be defined as giving intended to meet current individual human needs or to alleviate current human suffering (Worth, 2012, p. 20). Volunteerism is defined as a very active process that requires active involvement with either the beneficiaries directly or an organization or group that serves a specific population in need (Worth, 2012, p. 20, 21). Virtually all cultures and religion include some emphasis on the importance of service to others, which includes giving or voluntary action (Worth, 2012, p. 19). The Bible teaches us, “Then the righteous will answer him, Lord, when did we see you hungry and feed you, or thirsty and give you something to drink? When did we see you a stranger and invite you in or needing clothes and clothe you? When did we see you sick or in prison and go to visit you? The King will reply, truly I tell you, whatever you did for one of the least of these brothers and sisters of mine, you did for me” (Matthew 25:31-46, NIV). This paper will examine the importance of a Christian worldview as it relates to nonprofit organizations. It will also evaluate and assess various...
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...History The Harland Sanders Café and Museum See also: Colonel Sanders Born and raised in Henryville, Indiana, Sanders passed through several professions in his lifetime. Sanders first served his fried chicken in 1930 in the midst of the Great Depression at a gas station he owned in North Corbin, a small city on the edge of the Appalachian Mountains in south eastern Kentucky.[5] The dining area was named Sanders Court & Café and was successful enough for Sanders to be given the honorary title of Kentucky Colonel in 1936 by the Kentucky Governor Ruby Laffoon. The following year Sanders expanded his restaurant to 142 seats, and added a motel he purchased across the street.[6] When Sanders prepared his chicken in his original restaurant in North Corbin, he prepared the chicken in an iron frying pan, which took about 30 minutes to do, too long for a restaurant operation. In 1939, Sanders altered the cooking process for his fried chicken to use a pressure fryer, resulting in a greatly reduced cooking time comparable to that of deep frying.[7] Not only did production speeds increase but the method produced flakier, moister chicken.[8] Between 1939 and 1940 Sanders devised what came to be known as his Original Recipe of 11 herbs and spices.[9] The first KFC franchise, located in Salt Lake City The Sanders Court & Café generally served travelers, often those headed to Florida, so when the route planned in the 1950s for what would become Interstate 75 bypassed Corbin, he sold his...
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...Francis Dolarhyde, whom the police jokingly refer to as the Tooth Fairy because of the bite marks he leaves on female victims. Harris does a masterful job of creating background on the killer that delves into the makings of a serial killer. Thomas Harris gives the reader an understanding of Dolarhyde’s mindset when committing his horrific crimes by detailing the abuses the killer suffered as a child (Sexton). Harris takes the reader from the infant born with a cleft palate so disfiguring he was left to die through the cruelty of a childhood that included abandonment, a mean and mentally unstable grandmother, and taunts from his stepsiblings. In doing so, the author provides significance to some of the killer’s actions (Cowley). This research paper will examine the underlying psychopathology of serial killers that often stems from abuse in childhood, turning the human into the monster. Red Dragon begins with the FBI and the police on a desperate hunt for a serial killer whom police have nicknamed the Tooth Fairy because of bite marks left on victims. The public is duly alarmed as the target of the killer is entire families. Members of the FBI know that they must quickly apprehend the criminal not only due to the public outcry and fear but also because time is against them. The killer strikes on lunar moons and the authorities have only about three weeks before his next crime. Jack Crawford, the special agent assigned to the case, seeks the help of Will Graham, a gifted...
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...staff created some of the world's most well-known fictional characters including Mickey Mouse, for whom Disney himself provided the original voice. During his lifetime he received four honorary Academy Awards and won 22 Academy Awards from a total of 59 nominations, including a record four in one year,[5] giving him more awards and nominations than any other individual in history.[6] Disney also won seven Emmy Awards and gave his name to the Disneyland and Walt Disney World Resorttheme parks in the U.S., as well as the international resorts Tokyo Disney Resort, Disneyland Paris, and Hong Kong Disneyland. The year after his December 15, 1966 death from lung cancer in Burbank, California, construction began on Walt Disney World Resort in Florida. His brother Roy Disney inaugurated the Magic Kingdom on October 1, 1971. 1901–1937: Beginnings Childhood Disney was born on December 5, 1901, at 2156 N. Tripp Avenue in Chicago's Hermosa community area to Irish-Canadian father Elias Disney and Flora Call Disney, who was of German and English descent.[7][8] His great-grandfather, Arundel...
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...Information Science Careers Brian Maltass University of South Florida Introduction They say that we are living in information age, this however is a clear scandal that neither definition nor theory, of information both precise and broad enough to qualify such assertion sensible. Niels Ole Fiennemann in the year 2001 came up with Media’s general history. He said that no Society could exist where exchange and production of information is of little significance. Therefore one cannot compare information societies and industrial societies in any steady way. Information societies could be industrial societies and industrial societies could as well mean information societies. The following is a media matrix he suggested. literature cultures: writing(number systems and primary alphabets),secondly print cultures: print + speech + written texts, Second order alphabetical cultures: written texts + speech + analogue electrical media + digital media and speech based oral cultures .This paper seeks to visit the origin of the Information Technology and the developments it has undergone to become what it is today. In history of development of information technology, the paper looks into challenges that were encountered during the advancement stages. Discussion In today’s era, the crucial influence with regard to the concept of information is borrowed from information theory that was developed by Shannon alongside others. In...
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...understanding of the effective use of public relations in a range of organizational contexts. Including cases from the UK, Norway, Sweden, Spain, South Africa, Canada and the USA, with a focus on such global corporations as Shell, BBC America, Worldcom, PriceWaterhouseCoopers and Marks & Spencer, it offers important insights into the development of public relations and communications strategies. These include: • • • • • • • • Corporate identity change and management Global reputation management Crisis management in the oil, shipping and tourism industries Developing strategic alliances between voluntary and private sector organizations Public relations support for international branding and market entry The importance of internal communications during international mergers The integration of public relations and marketing communications Business-to-business communication The cases examined in this book demonstrate the breadth of contemporary public relations practice and the increasing importance of the public relations function in both public and private sector organizations worldwide. Danny Moss is Co-Director of the Centre for Corporate and Public Affairs at the Manchester Metropolitan University, and Course Leader for the University’s Master’s Degree in Public Relations. His previous publications include Perspectives on Public Relations Research (1999), co-edited with Dejan Vercic and Gary Warnaby, also published by Routledge. Barbara DeSanto is Assistant Professor at the School...
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...Published by the Ecological Society of America Number 10, Winter 2003 Issues in Ecology Sustaining Healthy Freshwater Ecosystems Issues in Ecology Number 10 Winter 2003 Sustaining Healthy Freshwater Ecosystems SUMMARY Fresh water is vital to human life and economic well-being, and societies extract vast quantities of water from rivers, lakes, wetlands, and underground aquifers to supply the requirements of cities, farms, and industries. Our need for fresh water has long caused us to overlook equally vital benefits of water that remains in stream to sustain healthy aquatic ecosystems. There is growing recognition, however, that functionally intact and biologically complex freshwater ecosystems provide many economically valuable commodities and services to society. These services include flood control, transportation, recreation, purification of human and industrial wastes, habitat for plants and animals, and production of fish and other foods and marketable goods. Over the long term, intact ecosystems are more likely to retain the adaptive capacity to sustain production of these goods and services in the face of future environmental disruptions such as climate change. These ecosystem benefits are costly and often impossible to replace when aquatic systems are degraded. For this reason, deliberations about water allocation should always include provisions for maintaining the integrity of freshwater ecosystems. Scientific evidence indicates that aquatic ecosystems can be protected...
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...also C. having been cut into a 500-acre site at Tell Hamoukar, Syria, have yielded strong evidence that centrally administered complex societies in northern regions of the Middle East were arising simultaneously but D. cut into a 500-acre site at Tell Hamoukar, Syria, yields strong evidence of centrally administered complex societies in northern regions of the Middle East arising simultaneously but also E. cut into a 500-acre site at Tell Hamoukar, Syria, have yielded strong evidence that centrally administered complex societies in northern regions of the Middle East arose simultaneously with but 2. 如果划线部分内部，划线部分紧跟前和后如出现并列关系的词（and…）必然考平行对称结构。 一，CORRECTNESS 正确性错误 1. 逻辑关系的正确性 (1) 事物的本身是不能说明问题的，变化方能说明问题。 2－292－15 Florida will gain another quarter-million jobs this year alone, many of them in high-paying fields like electronics and banking, making the state’s economy far more diversified than ten years ago. (A) high-paying fields like...
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...Department of Anthropology 6-1-2004 An Integrated Analysis of Pre-Hispanic Mortuary Practices: A Middle Sicán Case Study Izumi Shimada Southern Illinois University Carbondale Ken-ichi Shinoda National Science Museum, Tokyo Julie Farnum Montclair State University Robert Corruccini Southern Illinois University Carbondale Hirokatsu Watanabe Terra Information Engineering Company Follow this and additional works at: http://opensiuc.lib.siu.edu/anthro_pubs © 2004 by The Wenner‐Gren Foundation for Anthropological Research Published in Current Anthropology, Vol. 45, No. 3 ( June 2004) at 10.1086/382249 Recommended Citation Shimada, Izumi; Shinoda, Ken-ichi; Farnum, Julie; Corruccini, Robert; and Watanabe, Hirokatsu, "An Integrated Analysis of PreHispanic Mortuary Practices: A Middle Sicán Case Study" (2004). Publications. Paper 8. http://opensiuc.lib.siu.edu/anthro_pubs/8 This Article is brought to you for free and open access by the Department of Anthropology at OpenSIUC. It has been accepted for inclusion in Publications by an authorized administrator of OpenSIUC. For more information, please contact jnabe@lib.siu.edu. C u r r e n t A n t h r o p o l o g y Volume 45, Number 3, June 2004 2004 by The Wenner-Gren Foundation for Anthropological Research. All rights reserved 0011-3204/2004/4503-0004$3.00 An Integrated Analysis of PreHispanic Mortuary Practices A Middle Sican Case Study1 ´ by Izumi Shimada, Ken-ichi Shinoda, Julie Farnum, Robert Corruccini, and...
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...Online Exhibitions: Five Factors for Dynamic Design M. Merritt Haine Museum Communications The University of the Arts December 2006 A thesis submitted to The University of the Arts in partial fulfillment of the requirements for the degree of Master of Arts in Museum Communication. 1 © December 2006 M. Merritt Haine All Rights Reserved No part of this document may be reproduced in any form without written permission of the author. All photographs and drawings produced by and are the property of name unless otherwise noted. Copyrights to images are owned by other copyright holders and should not be reproduced under any circumstances. This document as shown is not for publication and was produced in satisfaction of thesis requirements for the Master of Arts in Museum Communication in the Department of Museum Studies, The University of the Arts, Philadelphia, Pennsylvania under the Directorship of Beth A. Twiss-Garrity For more information, contact: M. Merritt Haine 573 South McLean Blvd. Memphis, Tennessee 38104 215-817-1213 merritthaine@gmail.com To the Faculty of The University of the Arts: The members of the Committee appointed to examine the thesis of M. Merritt Haine, Online Exhibitions: Five Factors for Dynamic Design, find it satisfactory and recommend it to be accepted. Amy Phillips-Iversen Committee Chair Director of Education & Community Programs, The Noyes Museum of Art Phil Schulman Master Lecturer, Electronic Media, The University of the Arts Matthew Fisher...
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...ib TRINIDAD & Caracas N TOBAGO A COSTA RICA IA M PANAMA VENEZUELA UYANRINA H GU C U G Medellín A PAC I F I C OCEAN Galapagos Islands COLOMBIA ECUADOR Bogotá Cali S FR EN Belém Recife Lima BR A Z I L PERU La Paz Brasélia Salvador Belo Horizonte Rio de Janeiro ~ Sao Paulo BOLIVIA PARAGUAY CHILE Cordoba Santiago Pôrto Alegre URUGUAY Montevideo Buenos Aires ARGENTINA FALKLAND/MALVINAS ISLANDS South Georgia extraordinary islands 1st Edition 500 By Julie Duchaine, Holly Hughes, Alexis Lipsitz Flippin, and Sylvie Murphy Contents Chapter 1 Beachcomber Islands . . . . . . . . . . . . . . . 1 Aquatic Playgrounds 2 Island Hopping the Turks & Caicos: Barefoot Luxury 12 Life’s a Beach 14 Unvarnished & Unspoiled 21 Sailing Along 32 Island Hopping The Bahamas Out Islands: Out on the Water 36 Diving’s the Thing 38 Storied Sand & Surf 45 Archipelagos & Atolls 51 Chapter 2 Garden Islands . . . . . . . . . . . . . . . . . . .57 Beautiful Bounty 58 Island Hopping the Florida Keys: Stringing the Pearls 62 Blooming Wonders 64 Wet & Wild 68 Island Hopping the Apostle Islands: Return to the Wild 78 Manicured Gardens...
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...TRADE JURNAL Leisure Arts in Bookstore Push Milliot, Jim. Publishers Weekly255.41 (Oct 13, 2008): n/a. 1. ------------------------------------------------- Full text 2. ------------------------------------------------- Abstract/Details Turn on hit highlighting for speaking browsers by selecting the Enter button Hide highlighting Abstract TranslateAbstract Craft book publisher Leisure Arts has signed on with Midpoint Trade Books as part of its effort to expand its presence among booksellers. Throughout its history, Leisure Arts has focused its sales operation on crafts stores. Details Subject Book industry; Bookstores; Distributors; Agreements; Distribution channels Company / organization Name: Leisure Arts NAICS: 511120; Name: Midpoint Trade Books Inc NAICS: 422920, 511130 Title Leisure Arts in Bookstore Push Author Milliot, Jim Publication title Publishers Weekly Volume 255 Issue 41 Pages n/a Number of pages 1 Publication year 2008 Publication date Oct 13, 2008 Year 2008 Section Foreword; New Channel Publisher PWxyz, LLC Place of publication New York Country of publication United States Publication subject Publishing And Book Trade, Library And Information Sciences ISSN 00000019 CODEN PWEEAD Source type Trade Journals Language of publication English Document type News ProQuest document ID 197101688 Document URL http://search.proquest.com.ezaccess.library.uitm.edu.my/docview/197101688?accountid=42518 ...
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...Chap1 Comparing Apples and Oranges The concept of “apples and oranges” relates to the consistency of anything that is compared with something else. Whenever you make a comparison in sentence, you have to make sure the things you compare are , in fact, comparable. Than ①主语比较 1. Because the Earth’s crust is more solid there and thus better able to transmit shock waves, an earthquake in the eastern United States will typically devastate an area 100 times greater than will a quake of comparable magnitude occurring in the West.(D-P35-9) 2.Local residents claim that San Antonio, Texas, has more good Mexican American restaurants than does any other city in the United States. (D-p78-14) 3.The guiding principles of the tax plan released by the Treasury Department could have even greater significance for the economy than do the particulars of the plan. (C-p8-6) 4. Because natural gas is composed mostly of methane, a simple hydrocarbon, vehicles powered by natural gas emit less of certain pollutants than those burning gasoline or diesel fuel. (C-p8-16) 5. The United States government employs a much larger proportion of women in trade negotiations than does any other government. (C-p22-8) 6. The pay of senior executives increased in 1990 by a larger percentage than did the wages of other salaried workers. (C-p67-5) 7. A newly developed jumbo rocket, which is expected to carry the United States into its next phase of space exploration, will be able to deliver a heavier load...
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...S HONG KONG DISNEYLAND w 907M13 Michael N. Young and Donald Liu wrote this case solely to provide material for class discussion. The authors do not intend to illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality. Ivey Management Services prohibits any form of reproduction, storage or transmittal without its written permission. Reproduction of this material is not covered under authorization by any reproduction rights organization. To order copies or request permission to reproduce materials, contact Ivey Publishing, Ivey Management Services, c/o Richard Ivey School of Business, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2007, Ivey Management Services Version: (A) 2007-08-27 September 12, 2006, marked the one-year anniversary of the opening of Hong Kong Disneyland (HKD). Amid the hoopla and celebrations, media experts were reflecting on the high points and low points of HKD’s first year of operations, including several controversies that had generated some negative publicity. At a press conference and interview to discuss the first year of operations, Bill Ernest, HKD’s executive vice-president, acknowledged that the park had learnt a lot from its experiences and that the problems had made it stronger. Ernest also announced that HKD attendance...
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