Service Request SR-rm-002
ROSA CHANDIK
BSA/375
April 18, 2013
Robert Dashiell

Hugh McCauley, Chief Operating Officer for Riordan Manufacturing has sparked and interest in a more sophisticated, state of the art, information system for the Human Resources department for all locations of the company. This paper will discuss all the business requirements needed to develop the new system. Expected completion of the project is six months. This will allow the new system to be utilized in the second quarter of next year.
In order to determine all the business requirements necessary to complete this project, it is important to include key stakeholder in Riordan Manufacturing. The decision process should include the following key people.
CEO – Dr. Michael Riordan is one of the most important factors in this process. He has the final say in all business practices as well as overall direction of the company.
Director of Human Resources – Yvonne McMillan – “Develops policy and directs and coordinates human resources activities, such as employment, compensation, labor relations, benefits, training and employee services. “ (Manufacturing) Yvonne’s role is vital in integrating the new technology with the hiring process as well as training.
Chief Financial Officer – Dale Edgel – “Direct the accounting, finance and Human Resources functions toward achievement of the company’s key results while upholding company values.” (Manufacturing) Dale needs to be involved because he is the one ultimately responsible for the financial business of the company.
Director of Accounts and Finance – Donald Bryson – “Directs financial activities of an organization.” Donald will be responsible with managing the budget of the new technology.
Chief Information Officer – Maria Trinh - “Chief IS/IT officer of organization. Develops strategy for information systems department based on