Free Essay

Staff Training and Development

In:

Submitted By tarsemmaan
Words 594
Pages 3
Staff training and development
Recruitment takes place from the point when a business decides that it needs to employ somebody up to the point where a pile of completed application forms has arrived in the post. Selection then involves choosing an appropriate candidate through a range of ways of sorting out suitable candidates leading to interviews and other tests. Training involves providing a range of planned activities that enable an employee to develop the skills, attitudes and knowledge required by the organisation and the work required.
Recruitment

Attracting the right candidates to apply for a job can be an expensive process. It is even more expensive when done badly because when unsuitable candidates apply for a job, then the post may need to be re-advertised - so it is best to get it right first time.
The starting point is to carry out job analysis to identify the sorts of skills, knowledge and essential requirements that someone needs to have to carry out a job. These details can be set out in a job specification, which is passed on to recruiters - it gives them a picture of the ideal candidate.
A job description is also helpful because it sets out:
The job description can be sent out to potential candidates along with a person specification, which sets out the desirable and essential characteristics that someone will need to have to be appointed to the post.
A variety of media will be used to attract applications e.g. national newspapers for national jobs, and local papers and media for local posts.
Job advertisements set out such details as:

location of work salary closing date of application how to apply experience required qualifications expected duties and responsibilities.

Selection

Selection simply involves choosing the right person for the job. Effective selection requires that the organisation makes the right prediction from data available about the various candidates for a post.
Research indicates that the most valid form of selection method is the use of an assessment centre where candidates are subjected to a variety of test including interviews, group exercises, presentations, 'in-tray' exercises, and so on.
Psychometric (personality) tests have become increasingly popular in the UK in recent years and are often used alongside other tests.
Interviews will be most successful when they are tightly related to job analysis, job description and the person specification.
In-tray exercises can be used for candidates to respond to work-related and other problems, which are presented to them in an in-tray to be processed.
Training

Training for employment is very important. In a modern economy like our own the nature of work is constantly changing. New technologies mean that new work skills are constantly required. To succeed in business or in a career, people will need to be very flexible about where they work and how they work, and to constantly change the range of skills they use at work.
There are basically two types of training:
On the-job training

Employees develop and improve their work skills whilst actually doing the job in question. For example, word processor operators rapidly improve their skills by constant practice. A supermarket till operator quickly learn effective practice by working alongside a more skilled mentor.
Off-the-job training

Employers will often encourage their employees to develop their skills through off-the-job training courses. For example, a trainee may be allowed to attend a day-release course at the local college. This might apply to a wide range of different skills including hairdressing, banking, insurance, electrical work and plumbing.

Similar Documents

Free Essay

Talent Menagment

...CARE OF THE ORGANIZATION: TRAINING AND DEVELOPMENT STRATEGIES TRAINING AND DEVELOPMENT Increasing the quality and quantity of work; Eliminating the need for close and constant supervision, thus freeing supervisors to make more effective use of their own time; Improving staff morale and job satisfaction by developing independent and competent staff; and Increasing organizational flexibility and stability by creating resourceful and adaptable staff Training and Development Program Costs The question of funding always looms over plans for library training and development programs, and it is easy to understand how initiatives might be seriously hampered during times of budget reductions. However, Low writes: Training and development are frequently regarded as being too expensive in times of dwindling budgets. The cost of not providing training, however, far outweighs the actual training costs. Without training, existing hardware and software may be underutilized, countless staff hours may be devoted to cleaning up errors caused by lack of proper training, staff may become unproductive, or they may feel uneasy and under stress due to lack of sufficient training, leading the library to a high turnover rate. These are just a few of the greater expenses facing libraries if they do not devote some financial Achieve a discipline of personal growth and learning (personal mastery); Examine assumptions and generalizations about the organization that may be counterproductive...

Words: 1230 - Pages: 5

Premium Essay

Training and Development

...PROPOSAL TOPIC: THE EFFECTS OF TRAINING AND DEVELOPMENT ON THE PERFORMANCE OF KOFORIDUA POLYTECHNIC STAFF GEORGE ASANTE EDUAH (SB/DHR/13/0020) MBA HUMAN RESOURCE MANAGEMENT 1.1 Background of the Study The Workers or Employees working in or for an organization are now being considered as ‘human assets’ even though different terms like ‘staff’, ‘manpower’, ‘personnel’, etc. are still in currency. The emerging trend is to treat them as ‘human assets’ or ‘human resources’. The success of any organization depends on appropriate use of human assets available in the organization. All other assets could only be supplementary to human assets. Towards augmenting the human resources and to cope with changes – both internal and external, the organization has to concentrate necessarily on developing the ability, wisdom and skills of its workforce. Again employees are said to be the most valuable assets in an organization, and that an organization is only as good as its people. Only through them can organizations achieve their objectives. It is therefore important that employees possess the necessary skills, knowledge and abilities (SKAs) in order that organizations achieve their goals and remain competitive and successful. A formal approach for organizations to update employees’ acquisition of job-related SKAs is by training. From a human capital theory perspective, training is investment rather than consumption. Research claimed that training is an important factor that could...

Words: 2445 - Pages: 10

Premium Essay

Role of Hr Specialist in Ensuring the Link Between the Organizations’ Overall Business Strategies and Training.

...INTRODUCTION 3 2. VARIOUS ISSUES IN STRATEGIC TRAINING MANGEMENT 3 2.1. Development of training programmes 3 2.2. Role of HR specialist in ensuring the link between the organizations’ overall business strategies and training. 4 2.3. The influence of performance management, affirmative action, talent management on strategic training management 2.4. Robert Bosch (pty) Ltd. 2.4.1. Development of training programmes 5 6 6 2.4.2. Role of HR specialist in ensuring the link between the organizations’ overall business strategies and training. 7 2.4.3. The influence of performance management, affirmative action, talent management on strategic training management 2.5. Socomigh 2.5.1. Development of training programmes 8 9 9 2.5.2. Role of HR specialist in ensuring the link between the organizations’ overall business strategies and training. 11 1 2.5.3. The influence of performance management, affirmative action, talent management on strategic training management 3. CONCLUSION 11 12 BIBLIOGRAPHY 2 1. INTRODUCTION According to MSG (2015), Training and development is vital part of the human resource development.. It is also become more important globally in order to prepare workers for new jobs. In the current write up, we will focus more on the emerging need of training and development, its implications upon individuals and the employers. Employment development is very important for the success of an organization...

Words: 3209 - Pages: 13

Premium Essay

Assessment of Effect of Training and Development on Workers Performance in Nigerian Port Authority, Lagos.

...ASSESSMENT OF EFFECT OF TRAINING ON WORKERS PERFORMANCE IN NIGERIAN PORT AUTHORITY By BALOGUN OLUSHOLA FUMI S10AP1185 Being a Research Project, Submitted to the Department of Public Administration, Faculty of Administration, Ahmadu Bello University, Zaria, In Partial Fulfilment of the Requirements for the Award of Advance Diploma in Public Administration (ADPA). SEPTEMBER, 2012. DECLARATION I, Balogun Olushola Fumi, hereby declare that this research work titled: “Assessment of Effect of Training on Workers Performance in Nigerian Port Authority” has been conducted and compiled solely by me and that it is a record of my personal effort. ______________________ ________________ Balogun Olushola Fumi Date CERTIFICATION This research project titled “Assessment of Effect of Training on Workers Performance in Nigerian Port Authority” has been read thoroughly and accepted by the Department of Public Administration, Faculty of Administration, Ahmadu Bello University, Zaria, in partial fulfillment of the requirements for the award of Advance Diploma in Public Administration. _________________________ ________________ Dr. H.A. Yusuf Date Project Supervisor _________________________ ________________ Mal. Tijjani Adamu Date Project Coordinator _________________________ ________________ Dr. S.B. Abdulkarim Date Head of Department DEDICATION This project work is dedicated to Almighty God. ACKNOWLEDGEMENT ...

Words: 14661 - Pages: 59

Premium Essay

Training and Development

...1.0 INTRODUCTION Training is the process for provide the necessary skilled staff to do the work effectively, skilfully and qualitatively. Training employees is not continuous, but it is cyclical, given at a specified time. General training will be given to an expert or professional in a related field or work. Training is required at every stage of the work, everyone at work. In order to maintain themselves and rapidly changing technology, ideas, values and environmental updates, training plays a vital role. Training programs, the quality of work is necessary, any increase in staff at all levels of the organization. When a person moves from one assignment to another of a different nature, it is also needed. Taking into account this context, the unit is designed to provide insight into the concept of necessity and training methods, but also training assessment, retraining and organizational learning dimensions. Training is a process of learning a sequence of programmed behavior. This is the knowledge of the application and gives the rules and procedures to guide their behavior. It helps to bring the attitude of knowledge, skills and staff, positive change. Training is to get more and better quality work, investment from your talent. In this regard, training is an attempt to improve their skills or increase current levels of knowledge, so that employees do better his current work involves higher duties workflow. It bridges the gap between what the employee has & what the job demands...

Words: 2613 - Pages: 11

Premium Essay

Case Study at Tesco Hrm

...www.thetimes100.co.uk How training and development supports business growth Introduction Tesco is the largest British retailer and is also the world’s third largest grocery retailer with outlets across Europe, USA and Asia. The business began in 1919 with one man, Jack Cohen, selling groceries from a stall in the East End of London. Jack bought surplus stocks of tea from a company called T.E. Stockwell. T.E. Stockwell and Cohen combined their names to brand the tea Cohen originally sold – TESCO tea. In 1929, the first Tesco store opened in north London. Tesco has expanded since then by a combination of acquisition of new stores, retail services and by adapting to the needs of consumers. Tesco has net profits (before tax) of around £3 billion. Tesco’s primary aim is ‘to serve the customer’. Keeping existing customers happy is important, as they are more likely to return. This is more cost effective for the business than acquiring new ones. In the UK Tesco now has over 2,200 stores ranging from the large Extra hypermarket style stores to small Tesco Express high street outlets. Tesco’s original product range of grocery and general merchandise has diversified to include banking, insurance services, electrical goods as well as telephone equipment and airtime. This move towards ‘one stop shopping’ means customers can meet all their purchasing needs from one place. Tesco has also expanded its customer base through its Tesco.com website which attracts one million regular users....

Words: 2764 - Pages: 12

Premium Essay

Casestudy

...32184_TESCO:TESCO STUDY V6 23/6/09 16:11 Page 1 How training and development supports business growth Introduction Tesco is the largest British retailer and is also the world’s third largest grocery retailer with outlets across Europe, USA and Asia. The business began in 1919 with one man, Jack Cohen, selling groceries from a stall in the East End of London. Jack bought surplus stocks of tea from a company called T.E. Stockwell. T.E. Stockwell and Cohen combined their names to brand the tea Cohen originally sold – TESCO tea. In 1929, the first Tesco store opened in north London. Tesco has expanded since then by a combination of acquisition of new stores, retail services and by adapting to the needs of consumers. Tesco has net profits (before tax) of around £3 billion. Tesco’s primary aim is ‘to serve the customer’. Keeping existing customers happy is important, as they are more likely to return. This is more cost effective for the business than acquiring new ones. In the UK Tesco now has over 2,200 stores ranging from the large Extra hypermarket style stores to small Tesco Express high street outlets. Tesco’s original product range of grocery and general merchandise has diversified to include banking, insurance services, electrical goods as well as telephone equipment and airtime. This move towards ‘one stop shopping’ means customers can meet all their purchasing needs from one place. Tesco has also expanded its customer base through its Tesco.com...

Words: 2752 - Pages: 12

Premium Essay

Changing Employee Behavior

...Change in a Staff Member Human service managers and staff members must develop methods to increase the efficiency and effectiveness of the individual staff members' professional behavior. Many of the same methods used by clinicians to change clients’ behaviors can also improve clinicians’ professional conduct. Human services managers, supervisors, and staff members who build a high level of trust, respect, and positivity with the rest of their staff is provided the necessary tools to improve staff behaviors (Murphy & Dillon, 2011). Because of the wide variety of responsibilities, work habits, and necessary behavioral changes in the human services field, however; no single technique can be successful in all cases. Rather, managers should work with employers to establish strategies to improve staff behavior on a case-by-case basis. These strategies are most effective when they combine several techniques to form a comprehensive plan of action. This plan can include goal setting, staff development, and training with incentives-based motivation. This type of approach successfully creates behavior changes in staff by creating a positive work environment, highlighting, and increasing efficiency, and building meaningful relationships between staff members and clients. Therefore, applying techniques to a hypothetical situation can better show how a manager would use the facts of a particular case to combine several techniques, creating a cohesive strategy to change a staff member’s...

Words: 1765 - Pages: 8

Premium Essay

Human Resources Management

...their workforce from twenty to three hundred. Although the company is already successful, they are still worrying about some problems that involve in training and development, recruitment and selection, pay and reward, employment law. * As the company has no human resource function, senior managers which had no proper qualifications and experience have been taken responsibility regarding to decide the initial salary levels and pay rises of employees. This led to paying the staffs unfairly and increased of staff turnover. The finance director also spending too much time on staff related issues such as maternity leave and salary increases. The word “reward” covers all financial provisions including pay and benefits (bonuses, pensions and so on) made to employees. On the other hand, the term “Pay system” is a practice of rewarding people for their contribution to the company. To help the company to succeed it is important that General HR Admin has a proper training in Administration involves in payroll and performance management (valuing people). Through reward strategy, it helps to motivate staffs to perform their job properly and staffs might feel that the company is valuing them. These systems have a big impact on the efficiency and productivity of the workplace. Also, helps for a greater job satisfaction in order for staffs to work at a higher level and each individual can share their knowledge and skills to the company. * The managers is also concern to the inconsistencies...

Words: 1835 - Pages: 8

Premium Essay

Human Resource

...HUMAN RESOURCE MANAGEMENT Civil Service Branch December 1995 HUMAN RESOURCE MANAGEMENT FOREWORD MANAGING PEOPLE BETTER AIMS and PRINCIPLES VALUES WHERE RESPONSIBILITIES LIE Civil Service Branch Policy Branches and Departments Managers and Individual Civil Servants DEPARTMENTAL HUMAN RESOURCE MANAGEMENT PLANS Manpower Planning Succession Planning Turnover Recruitment Deciding on Terms of Appointment Selection of Candidates Probation Performance Management Motivation Performance Appraisal Promotion Guidance and Supervision Addressing Poor Performance Training and Development Training • Induction • Management Development • Vocational • Language and Communication • Computer Development • Posting • Acting Appointment • Secondment Staff Relations Securing Staff Commitment • Consultation • Communication • Recognition Resolving Disputes Addressing Grievances Welfare Management Information Systems THE WAY AHEAD FOREWORD One of the measures of success of our Civil Service is our responsiveness to the changing needs and circumstances of Hong Kong. We are learning how to work with a fully elected legislature and how to deliver new and improved services demanded by a more affluent and sophisticated community. We have become more open and accountable, and have committed ourselves to specific standards of performance against which the public can gauge what they can and should expect from us. Such responsiveness and adaptability call for an enormous amount of resilience, dedication...

Words: 7597 - Pages: 31

Free Essay

The Importance of Training and Development in Hospitality Industry: Maldives Resorts

...importance of training and development in hospitality industry: Maldives Resorts BSc (Hons) International Tourism and Hospitality Management Contents 1.0 Introduction …………………………………………………………….. 3 – 4 2.0 Literature Review 2.1 Aims & objectives of training and development ……………………. 2.2 Reasons for employee training and development …………………… 2.3 The importance of training and development ……………………….. 2.4 General benefits from training and development …………………… 5 5 5–7 8 3.0 Training and development in the Maldives hospitality industry……….... 9 – 12 4.0 Conclusion and recommendations ………………………………………. 13 – 14 5.0 References ……………………………………………………………….. 15 Page 2 of 15 1.0 Introduction First of all let’s check out what is training and development? According to Wikipedia, training refers to the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies. In other words training is specialised instruction or practice that assists in changing an individual’s behaviour so that their performance will become more proficient. Furthermore, (Dunk, 2003) stated that training is the process which is used for the development of knowledge and skills needed to perform the jobs, duties and tasks in an organization. As per (Hinkin, 2006) training is a four-stage process which consists of assessment, development, implementation and evaluation. Whereas, development focuses upon...

Words: 3408 - Pages: 14

Premium Essay

Workplace Training

...Workplace Training Human Capital Management HRM/531 May 10, 2010 InterClean, Inc. and EnviroTech has successfully merged as one organization. Last week job analyses were complete, new staff members were hired, and the organization is ready to focus on developing a training and mentoring program. The organization will look at training and mentoring needs, objectives to the program, performance standards, delivery methods, content, evaluation methods, feedback, and avenues for individuals who need further development. InterClean will lead the industry in cleaning products and services. As the organization moves in the new strategic direction staff members need to understand the importance of the organization’s mission, vision and goals. InterClean will invest in extensive employee training to boost productivity and have a better trained and skilled workforce to meet challenges and organizational goals. Training by definition includes the systemic advancement of knowledge, skills and abilities to adequately perform a task or job. Knowledge received by an individual needs to be consistent and applicable to daily work situations. InterClean will train new staff on products and services, and many other important work related responsibilities. New staff members need to posses an in-depth understanding of all products and services including local, state, and federal regulations pertaining to chemical products. Thorough organizational analysis, many areas for training and mentoring...

Words: 1191 - Pages: 5

Premium Essay

Hrd Report

...Chapter 1: Introduction Background Human Resource Development (HRD) as a function has not received much attention in most of the organization in Nepal. However, because of the intense competition in different sectors of business such as finance, aviation, manufacturing, the organizations in these sectors have come to realize that one of the way to have competitive advantage is to have a pool of dynamic employees. The growing demand for HR professionals in the country can serve as evidence to it. In such situation it is necessary for the students of MBA to acquire knowledge regarding existing HRD practices prevalent in the country. This would help the students, or the future manager, to identify where the weakness lies within the organization and how these weaknesses can be turned into strength. By assessing the status of HRD in any given organization the students also have an opportunity to implement the theoretical principles of HRD acquired in the class into real life situation. This report is an outcome of endeavor carried out by the students of HRD to understand the status HRD at Buddha Air Pvt. Ltd. Objective of the study The major objective of carrying out this study is to get an opportunity to test our knowledge regarding various HRD issues at Buddha Air Pvt. Ltd. The study also served the purpose of putting the theoretical knowledge gained through lectures and seminars into real-life situation. Since the study is designed as a case analysis, the study aimed at providing...

Words: 12292 - Pages: 50

Premium Essay

A Study to Improve the Employee Training and Development Program of Jiangnan Group Limited

...employee training and development program in Jiangnan Group Limited is not functioning good enough to help achieve the company goals. The major areas of weakness require further investigation and remedial action by management are company too rely on manpower, traditional training programs can be too costly and often too time-consuming, continually increase manufacturing cost by China’s current Five-Year-Plan (2011-15) of minimum wage and the rising value of the RMB raise the production cost and made the goods more costly to ship. To resolve the problems the following recommendations are proposed: * Review existing T&D programs to ensure they address MCO Competency Gaps and Leadership Talent Pool needs. * Revise/upgrade existing T&D programs to improve competencies and/or add ‘new’ ones * Develop new T&D Programs to identify necessary or additional resources (outside vendors, partnering arrangement with other agencies, budget/resources needs and availability, etc.) * By using E-training system, Jiangnan Group Limited is able to train employees stationed remotely, without having to regard geographic or language barriers. * Establishing a new manufacturing facility in South Africa to benefit from the growth in South Africa and its surrounding countries. * Also save cost from establishing a new manufacturing facility in South Africa * Using robots to replace manpower * Adopt E-training for management & marketing training * develop...

Words: 5102 - Pages: 21

Free Essay

Trainind and Development

...Training and Development Paper November 5, 2012 HCS/341 James Kinneer Training is a process that contain the possession of knowledge of the employees. Training and development is different, depending on the organization. Most organization think that when ever an employee has poor performance training is the answer to the solution. Training and development is effective when human resources helps the employees to accomplish the organization goals. In order for an organization to stay successful the organization has to make sure employees has the skills now and in the future. All employees want to be valuable and remain competitive in an organization because their are some demand for employees in the workforce. This can only be done through employee training and development. Employees have a chance to confer with others as well as employer has a good opportunity to select the most suitable person for their organization. “Employees will always want to develop career-enhancing skills, which will always lead to employee motivation. There is no doubt that a well trained and developed staff will be a valuable asset to the company and thereby increasing the chances...

Words: 857 - Pages: 4