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Stakeholder Analysis

In: Computers and Technology

Submitted By ndwyte
Words 1830
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ITIL® Foundation
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The ITIL® Foundation Examination

Sample Paper A, version 5.1
Multiple Choice

ANSWERS AND RATIONALE

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ITIL Foundation Examination SampleA ANSWERSandRATIONALES v5.1.
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Answer Key and Rationale:
Q

A

Syllabus
Ref

Book
Ref

1

B

05-51

ST
4.2.4.3

2

A

02-09

SO 1.1.1

3

B

06-02

SO
6.5.1.1

4

C

05-63

ST 4.3.1

5

A

07-02

SD
3.7.4.1

6

A

03-12

SD 4.3.4

7

D

05-42

SD 4.4.1

8

C

02-07

ST 1.1.1

9

A

02-02

SS 1.2

10

D

03-18

ST
4.3.4.3

11

A

05-45

SD
4.5.4.3

12

D

03-19

ST
4.3.4.4

13

B

05-31

SD

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