...Executive Summary This report was prepared for the Chief executive officer for Axiata PLC as requested to analyze the internal and external environment and identify both external and internal factors shaping their competitive position which accounts for their success or failure in the market. This report is based on both primary and secondary information derived from Dialog Axiata PLC. The report gives a basic overview of Dialog Axiata PLC, its operations and performance. The external environment of Dialog Axiata has been analyzed using the PESTEL analysis where the political, legal, economical, ecological, social and demographical factors are analyzed to identify opportunities and threats in the external environment. Furthermore Porters five forces model was prepared to analyze the intensity of competition in the industry’s attractiveness and profitability. In addition to this, competitor analysis was conducted using strategic group concept to understand how similar firms face same environmental forces that have same resources and similar strategies in response to uncontrollable environment forces. All these are used to perform the SWOT analysis to derive strategies to be developed to suit Dialog Axiata’s environment keeping alive its objectives. The internal environment analysis gives a view of its resources both tangible and intangible and its capabilities which shapes the competitive position of Dialog. For this purpose VRIO framework was carried out to measure the company’s...
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...The Role of Resources in Strategic Management Mark Bush Management and Strategy Edward Farrell 26 October, 2012 Abstract There has been a push in recent years to make weather a stakeholder in business. It affects the way business is conducted and impacts productivity. Weather must be taken into account when making strategic plans. The various weather patterns must be looked at, placement of assets and resource management must be considered. An organization must make plans for weather related issues in order to stay competitive. The Role of Resources in Strategic Management During strategic planning, upper level management and boards of directors look to the future of their organizations. They plan for spending on new assets. They look for the best courses of action to find and procure the best inputs for the cheapest price in order to make the most profit. They look to their employees for continuity and also how to replace employees as they leave. These upper level managers need to account for weather and its affects. The key questions that need to be asked are: • What is the product I am selling? • Where is my market: • What are the inputs I need to create my product? • How will I move my product to market or to my customers? • How many employees do I need to produce my products? • What are the skill sets I need in my employees...
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...1.0 INTRODUCTION What is Strategic Human Resource Management (SHRM)? According to the Chartered Institute of Personnel and Development (2015), strategic human resource management (strategic HRM, or SHRM) is an approach to managing human resources that supports long-term business goals and outcomes with a strategic framework. The approach emphases on longer-term people issues, matching resources to future needs as well as macro-concerns about structure, quality, culture, values and commitment. It is necessarily dependent on the evolving nature of work itself. As mentioned by Stone (2013), because human resource management (HRM) seeks to strategically integrate the interests of an organisation and its employees, it is much more than a set of activities relating to the coordination of an organisation’s human resources. HRM is a major contributor to the success of an enterprise because it is in a key position ‘to affect customers, business results and ultimately shareholder value’. Stated by Gratton (2000), ‘The new sources of sustainable competitive advantage available to organisations have people at the centre – their creativity and talent, their inspirations and hopes, their dreams and excitement. The companies that flourish in this decade will do so because they are able to provide meaning and purpose, a context and frame that encourages individual potential to flourish and grow’. Stone (2013) mentioned that HRM is either part of the problem or part of the solution in...
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...The peer interview assignment consist to contact the classmate that comes right after you based on the last name and find out about Name, Employment, Job Duties, Future Goals, Leadership Strengths, and Leadership Weaknesses. Jason Gray is the student that comes right after me and he is a full-time worker at Duke University located in Durham NC. Jason is working as an IT Service Desk manager for the Fuqua School of business. His primary duty is to ensure that they have appropriate staffing levels to assist faculty staff, students and visitors. His team provides first support for all technical issues via phone, e-mails, and walk-in. he monitors e-mails and service desk tickets to ensure that the work is done in timely manner and procedures have been followed. He is also coordinate training for Staff member and work with other IT groups within the university. For the next five years, he would like to be an IT manager in an organization with greater scope of work and responsibilities. About the leadership strengths, Jason provide a big help for his stuff such as opportunities for growth and development, eliminating obstacle that may hinder employees work, stepping in when customer may become abusive or unreasonable with support request. He has strong interpersonal communication skills, know very well how to prioritize multiple issues to enforce the service desk performance. About the leadership weakness, Jason lack of company’s “big picture” view or inspiring vision to create...
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...Business Man 1 Intro to Bus Man as science - Study Unit 1 & 2 Man science uses a scientific approach to solver many problems. Used in variety of orgs to sove different types of problems. Encompasses a logicical mathematical approach to problem solving 1.1 Man science process • Observation - Identification of a problem that exists in the system or organization. • Definition of the Problem - problem must be clearly and consistently defined showing its boundaries and interaction with the objectives of the organization. • Model Construction - Development of the functional mathematical relationships that describe the decision variables, objective function and constraints of the problem. • Model Solution - Models solved using management science techniques. • Model Implementation - Actual use of the model or its solution. 1.2 Factors of production Natural resources i.e. crude oil Capital i.e. investors Labour i.e. technical and academic Entrepeneurship i.e. takes capital and link labour and natural resouces combined with risk to provide goods and services. Knowledge i.e. to determine wants and needs quickly and to respond to them with products and services. 1.3 3 Most NB Economic systems = Capatalism, Socialism and Communism 1.3.1 Capatalism Free market system Built on principles of private ownership Is based on the right to make a profit, right to compete and the right to own property. System is market driven and the solutions to a country's economic problems...
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...Productivity frontier 1 mission, company 1 vision company 1 Strategic planning process 1 Leadership vs management 1 management vs leadership 1 Leadership definition 1 ethics and leadership 1 leadership and ethics 1 Friedman, 1 neoclassical economy 1 Sociioeconomic view of ethics 1 Stratetgy approaches 1 Appraoches to strategy 1 Rational approach, strategy 1 Ansoff 1 Processual approach 1 Loigcal incrementalism 1 planning vs crafting 1 crafting vs planning 1 Rational approach vs processual 1 evolutionary approach 1 Systemic approach 1 Startegic thinking 1 Strategic thinks vs planning 1 Startegic planning vs thinking 1 thinking vs planning 1 planning vs thinking 1 Fit vs stretch 1 Stretch vs fit 1 Levels of strategy 1 strategy level 1 Corporate strategy 1 Business strategy 1 functional strategy 1 global context of business 1 globalisation drivers 1 Competitive forces 1 technological forces 1 social forces 1 political forces 1 Globalisation challenges 1 Competition 1 distribution 1 macro-economic 1 socio-economic 1 financial 1 legal 1 Physical 1 Political 1 sociocultural 1 labour 1 technological forces 1 Globalisation benefits 1 costs benefits 1 timing benefits 1 learning benefits 1 arbitrage benefits 1 Role of accountant in strategy development 1 accountant role in startegic development 1 Comments 19 art of planning and conducting a war; "strategy is the art of using battles...
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...1………………………………………………………………………………………………………….2 3. Question 2………………………………………………………………………………………………………….8 4 .Question 3…………………………………………………………………………………………………….…..9 5. Recommendation…………………………………………………………………………………………….11 6. Conclusion………………………………………………………………………………………………………..12 7. Bibliography……………………………………………………………………………………………………..12 Executive Summary BT Group a world leader in telecommunication started a new division called BT Retail. This division was providing telecommunication solutions to 21 million customers in the UK. Their first CEO, Pierre Danon, instilled a culture that saw the division excel for a number of years. This culture was driven by all top management and its employees in order to realise their set targets. The culture that was adopted by BT Retail was total quality management (TQM) throughout the organisation. This meant that all top management displayed and practised TQM. The author takes us through what is TQM and what are the principles that BT Retail instilled in order to gain customer satisfaction. The following principles were discussed: * Customer Focus * Continuous Improvement * Employee involvement and Empowerment * Systems Thinking. These four pillars made sure that BT Retail was able to reduce the cost of poor quality, through continuous improvement methods and early identification of problems. In turn there was a decline in defective work, decline in dissatisfied customers, very little inspection was required and an increased sense of prevention. ...
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...International Bulletin of Business Administration ISSN: 1451-243X Issue 11 (2011) © EuroJournals, Inc. 2011 http://www.eurojournals.com Role of Knowledge Management to Bring Innovation: An Integrated Approach Kashif Akram Lecturer, Department of Commerce The Islamia University of Bahawalpur (Pakistan) E-mail: kashifdms@yahoo.com Tel: +92 63 9240298 or +92 334 7266860 Suleman Hafeez Siddiqui Lecturer, Department of Management Sciences The Islamia University of Bahawalpur (Pakistan) E-mail: sulman.siddiqui@yahoo.com Tel: +92 63 9240298 or +92 322 5172513 Muhammad Atif Nawaz Lecturer, Department of Economics The Islamia University of Bahawalpur (Pakistan) E-mail: atifnawaz_iub@yahoo.com Tel: +92 63 9240298 or +92 314 6864997 or +92 333 3030313 Tauqir Ahmad Ghauri Lecturer, Department of Management Science The Islamia University of Bahawalpur (Pakistan) Ph. +92 63 9240298 Cell +92 333 6183035 E-mail: tauqir.lec@gmail.com Amjad Khawar Hayat Cheema Lecturer, Department of Economics The Islamia University of Bahawalpur (Pakistan) E-mail: khawar790@hotmail.com Tel: +92 63 9240298 or +92 321 4076799 Abstract Purpose: The basic objective of the study is to reconcile the literature on knowledge management and innovation in organizations. The study seeks to examine and elaborate the linkage between knowledge management process and innovation process to dig out the important relationships and flows of activities. Design/Methodology/Approach: The study is induced using qualitative methodology...
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...EXECUTIVE SUMMARY- The following assignment talks about the strategic management in context to McDonalds. Strategic management is one of the critical issues to be studied by a company in order to understand the causes and solution of the problems and hurdles in the way of the success of the business and its market growth. As we all know that it's a world of globalization and competition and therefore every company has to make certain plans and strategies in order to tackle the problems they face due to the competition in the local and global markets. Every company has to make effective strategies and plans in order to tackle the internal and the external problems faced by the company. Internal problems can be linked with any internal department or process such as HR or Pay role or machinery etc and the external challenges can be competition, changing technologies etc. Globalization on one hand gives benefits to the company to explore new markets and increase its customers in order to make more profits but it also poses different problems and challenges which the company has to tackle to continue its success in the new markets. Company has to design proper strategic plan to point out and tackle the problems curbing the success of the business. Either it's a local or a global market company always needs an efficient strategy to tackle the issues curbing its success in the market. This assignment will discuss the various strategic issues of concern for the McDonalds and plans it...
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...authority, etc. 2. Shadow organizational structure-informal structure B. Type of organizational structure used affects communication 1. Types of structure: matrix, functional, and divisional 2. Advantages and Disadvantages of each C. Internal and External factors 1. Size 2. Location 3. Services provided D. Importance of communication 1. Communication effects organizational structure 2. Success of the organization III. Steps involved in organizational planning and functions of management A. Process of transforming organizational objectives into specific management strategies and tactics designed to achieve the objective. B. Five steps that are used to properly plan and implement change within the organization C. Steps can be used in presentation scenario IV. Strategies and/or methods needed to influence organizational change and minimize conflict A. Organizational change 1. Set up additional training for employees 2. Offer rewards for meeting goals, maintaining strengths, and improving weaknesses 3. Update operating systems and...
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...| 2011 | | H.J Hichel Ltd Prepared By, Sumudu Kodagoda | DEVELOPING STARTEGIC MANAGEMENT AND LEADERSHIP SKILLS | | Table of contents Task 1...............................................................................................................................................3 Task 2.............................................................................................................................................14 Task 3.............................................................................................................................................24 Task 4.............................................................................................................................................31 References......................................................................................................................................44 TASK 1: P 1.1: Explain the link between strategic management and leadership. Strategic management helps coordinate organizational activities, but taken to excess can create “groupthink,” where the choreography is overdone. According to Certo and Peter (1991, 5), “strategic management is defined as a continuous, iterative process aimed at keeping an organization as a whole appropriately matched to its environment.” Stembridge (2001, 24- 25) states: “the continuous process of strategic management then, includes strategic planning, i.e., analysis, as well as strategy formulation, implementation...
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...Entrants 7 Bargaining Power of Buyers 8 Bargaining Power of Suppliers 8 SWOT Analysis 9 Waitrose Supply Chain 10 Waitrose Value Chain 11 Primary Value Chain Activities 12 Inbound logistics 12 Operations 13 Outbound Logistics 13 Marketing and Sales 13 Services 13 Support Value Chain Activities 14 Procurement 14 Technology Development 14 Human Resource Management 14 Firm Infrastructure 14 Conclusion 14 Bibliography 16 Appendix A 18 Appendix B 19 Appendix C 20 Appendix D 21 Appendix E 22 Introduction As a continuation of the analysis provided in Coursework 1 on the Stamford Waitrose Branch and the Waitrose Company, using PEST(EL) analysis, on the external influences that affect its business. The analysis in this paper focuses on how the branch and Waitrose as company employs Supply Chain Management, Porter’s Value Chain and Porter’s Five Forces business process models to contribute to their position within the highly competitive UK grocery business. To distinguish itself from other leading supermarkets Waitrose employ a differentiation strategy; by targeting a cliental that prefer quality products over price, providing a wide variety of fresh items and by using ‘Own brand’ labelled...
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...Unit VIII Article Critique Columbia Southern University DBA 7553 1. Introduction of the Article This article is found in the Directors and Boards magazine. It is written by Donald P. Delves who “is president of the Delves Group, a compensation and corporate governance consulting firm that advises boards of directors” (Delves, 2012). The article is titled “What about everyone else? The problem may not be that executives are paid too much, but that employees are paid too little.” 2. Statement of the Problem Studied In this article, Mr. Delves examined why people complain about executive pay, how companies used to inflate employee earnings, and how companies can increase employee wages now. 3. Significance of the Problem Studied With sky rocketing pay for many executives over the last few decades, many employees have wondered why their pay has not also increased. In the past companies have used stock options to provide incentive for employees and to use these as a pathway to increase employee pay. However with the economic recession and many of the changes in accounting practices, companies could no longer use this incentive to increase wages for employees. Thus Mr. Delves presents the question, “what do we do about [increasing employee incentives]?” (Delves, 2012). If this question can be answered, it has the potential to not only increase employee productivity but also to provide them with increased opportunities. ...
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...1. At what levels does control takes place in this organization? Control can take place at the corporate, divisional, functional, and individual levels. 2. Which output performance standards (such as financial measures and organizational goals) do Managers use most often to evaluate performance at each level? Performance standards include financial measures (such as ratios), organizational goals, and Operating budgets. 3. Does the organization have a management by objectives system in place? If it does, Describe it. If it does not, speculate about why not. Management by objectives (MBO) is a system of evaluating subordinates by their ability to Achieve specific organizational goals or performance standards and to meet operating budgets. Without measuring whether goals or standards are met. A management by objectives system involves the following steps: • Specific goals and objectives are established at each level of the organization. • All levels of employees participate in the goal setting is a process. • Periodic reviews are made of progress toward meeting goals. 4. How important is behavior control in this organization? For example, how much of managers’ time is spent directly supervising employees? How formalized is the organization? Do employees receive a book of rules to instruct them about how to perform their jobs? Behavior control systems are used to enable managers to keep their subordinates on track and make their organizational structures work...
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...The Concept of Program Reengineering J. Olivia Prince-Griffin PAD 500 Modern Public Administration Professor Popejoy May 19, 2012 Abstract This assignment will cover 4 specific areas as it relates to Mayor Schell’s unique initiative to eliminate homeless in Seattle. This report will cover Mayor Schell’s policies choices and their practical outcome. It will cover restructuring Mayor Schell’s program to fit new objectives. Lastly, the report will analyze the importance of conducting assessments prior to new program implementation. Introduction On June 2, 1998, Mayor Schell made a daunting pledge to the community regarding Seattle’s homeless population. He pledged that by Christmas of that year, there would be no more homeless on the streets of Seattle. During the following months Mayor Schell and his Director of the Community Services Division of the Department of Housing and Human Services, Alan Painter, diligently strategized on how to successfully meet this pledge while weighing all the applicable factors. Four Policy Choices of Mayor Schell At the time of Mayor Schell’s pledge, there was an estimated 5,500 homeless on the streets of Seattle nightly (Draft, 2010 pg.1). Of those, 1,300 were homeless while 4,200 had temporary housing (Draft, 2010, pg.1). At that point in time, Seattle had several local programs, such Operation Nightwatch, that assisted such ones with transitional living. One of the first policy choices Schell had make was to insure...
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