Management 591: Leadership and Organization

Project Outline

Bidemi Liadi

Employees Productivity Problem at First Midwest Bank

Professor Bock

May 2013

Introduction

First Midwest Bank was created in 1930 and It's known as “The Friendly Bank” which means the bank has a commitment to treat people in the right way . The bank focused on serving the needs of businesses through careful management and paying close attention to its customers. The bank focus on individual’s needs, regardless of their net worth and they proved to be extremely successful. First Midwest Bank has over 100 locations in Illinois and Indiana. First Midwest Bank are in the business of helping clients achieve financial success throughout their economic lives. The bank focus on the broad range of their financial needs and delivering quality services that truly fulfill the need of people. First Midwest Bank appreciates their employees by rewarding employees with high incentive program. Some of the branches of First Midwest Bank need to focus on employee productivity because high employee productivity is the heartbeat of a successful business. Dolton branch has a high employee turnover due to poor management by the branch managers. Employees are not happy and are distracted because of poor productivity. It's affecting the branch because the branch is not generating enough revenue for the bank. Employees refuse to show up to work.

Employees Productivity Problem

The issues with the branch are poor management, Unsatisfied Employees, and Poor communication.

Poor Management: The managers cannot give their undivided attention for a short period, this is a sign of a bad manager. They are constantly on internet and never available when the staff need them. The managers are not available to delegate their time and job responsibilities at the branch. They are example of bad