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15th annual

2010/2011 Computer CrIme and SeCurIty Survey

www.GoCSI.com

1

2010 / 2011 CSI Computer Crime and Security Survey

by Robert Richardson, CSI Director

2010 / 2011 CSI Computer Crime and Security Survey

With this document, the CSI Survey achieves its fifteen-year mark. Both the aims and format of the survey continue to evolve. As you’ll see in the findings that follow, many of the results reported by our respondents easily could have been predicted based on looking at results from the past several years. There has always been an almost surprising stability to answers about tools and methodology in this survey and this year is not an exception. What is different, broadly speaking, is that there is considerably more context within which these results may be interpreted. There are a number of very good reports of various kinds now available on the Web. All of them that we’re aware of, with the exception of this one, are either provided by vendors or are offered by analyst firms. That’s not to say that there’s anything wrong with these sources. A tremendous amount of useful information is offered in these various reports. But independent research seems fundamental and we believe the survey provides this. Beginning last year, there were three important changes to this survey. The first was that a “Comprehensive” edition was offered, one of its key objectives being to attempt to take other report findings into account so that a proper context could be achieved. Additionally, the survey questionnaire added questions that attempted to determine not only what security technologies respondents used, but additionally how satisfied they are with those technologies. This year, we continue both with a more comprehensive report document but also with the questions regarding satisfaction with results....

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