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Management in the News

In this paper the authors will discuss management problems in a health care organization, summarize the problem and describe the manager’s role as well as the management and/or motivation theory that applies to issue. Discuss the management motivational theory that can be applied in order to resolve the problem and how it was resolved or is in the process of being resolved. In conclusion, the authors will identify the resolution or attempted resolution and provide comments about the role of the managers. American Healthcare is in a crisis. Healthcare cost is rising too quickly and too many preventable errors occur in most hospitals around the world. The industry is struggling with cost; poor quality, nursing shortages and employee dissatisfaction are symptoms of deeper problems inherent in the systems itself. Today, a number of leading organizations are demonstrating they can provide better value through proven and tested process improvement methods. Lean is a set of methods, principles, and philosophies that form a complete management system. Health care organizations are crashing equivalently, due to an outdated management system, which is based on a command and control paradigm and this has caused many healthcare patients to die unnecessarily from this medical error. Managers are to ensure that standard work is being applied and is improving through a scientific method. Managers need verification that the standard work is followed occurs through a series of audits. If a defect is identified there is a standard process in place for staff to use to address the problem. Daily problems solving using the plan/do/study act process is core to that manager work. Healthcare management needs to examine the issue thoroughly. In traditional healthcare management, managers are rewarded for telling their superiors that dysfunctional

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