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Strategic Management

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Results Framework Document

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City Police

Section 1: Vision, Mission, Objectives and Functions Vision
Vision

Mission
Mission
To ensure safe, secure, free, and dignified living for all citizens.

To ensure citizen safety and their rights through an efficient, effective and courteous police system by strengthening internal security, vigilance mechanism, community policing, emergency preparedness for countering terrorism, reduction in crime & recovery of disaster victims by using modern managerial principles & cutting edge technology. Objectives
Objectives

1. Improving law & order in the city 2. Improving traffic and road safety 3. Countering terrorism and reducing terror threats to ensure internal security 4. Prevention & detection of property crime 5. Enhancing security of VIPs & vital installations 6. Generating awareness among citizens through community policing 7. Strengthening the police force through recruitment and training 8. Providing support in disaster management for recovery of victims 9. Carrying out research, development and intelligence 10. Deployment of state of art infrastructure & technology upgradation
Functions
Functions

1. Prevention & control of crime 2. Providing road and traffic safety 3. Providing internal security 4. Conducting citizen awareness 5. Providing support during disasters

Section 2: Inter se Priorities among Key Objectives, Success indicators and Targets Objective | Weight | Action | Success Indicator | Unit | Weight | Target / Criteria Value | | | | | | | Excellent | Very Good | Good | Fair | Poor | | | | | | | 100% | 90% | 80% | 70% | 60% | 1. Improving Law & Order | 0.25 | 1.1
Reporting of Cases | 1.1.1
Cases Registered | Nos. | 0.010 | 1025 | 1050 | 1125 | 1150 | 1200 | | | | 1.1.2 Registered cases authenticated | % | 0.015 | 70 | 67 | 57 | 55 | 50 | | | 1.2
Arresting accused in the cases | 1.2.1
Arrest made in number of cases | % | 0.0625 | 85 | 83 | 75 | 70 | 63 | | | 1.3
Timely filing of Charge sheets | 1.3.1
Charge sheets filed within 90 days | % | 0.0475 | 65 | 63 | 55 | 50 | 47 | | | 1.4
Getting conviction | 1.4.1
Cases convicted | % | 0.0625 | 70 | 65 | 54 | 50 | 48 | | | 1.5
Serving of beats | 1.5.1
Beats Served | % | 0.025 | 85 | 82 | 74 | 70 | 68 | | | 1.6
Initiating security proceedings against bad elements | 1.6.1
Persons bounded over | Nos. | 0.0125 | 75 | 70 | 55 | 53 | 50 | | | 1.7
Controlling of bad elements | 1.7.1 Successful detentions | Nos. | 0.0075 | 25 | 22 | 14 | 12 | 10 | | | 1.8
Externment of bad elements | 1.8.1
Persons externed | Nos | 0.0075 | 13 | 11 | 7 | 6 | 5 |

Objective | Weight | Action | Success Indicator | Unit | Weight | Target / Criteria Value | | | | | | | Excellent | Very Good | Good | Fair | Poor | | | | | | | 100% | 90% | 80% | 70% | 60% | 2.Improving traffic and road safety | 0.16 | 2.1
Enforcement of traffic rules | 2.1.1 Reduction in Fatal accidents | % | 0.016 | 13 | 12 | 11 | 9 | 8 | | | | 2.1.2 Reduction in Non-fatal accidents | % | 0.0076 | 13 | 12 | 11 | 10 | 8 | | | | 2.1.3 Coverage through e-challans | % | 0.0054 | 60 | 55 | 45 | 35 | 30 | | | | 2.1.4
Traffic beats | % | 0.0030 | 85 | 82 | 74 | 70 | 68 | | | 2.2.
Community Awareness programmes on traffic safety | 2.2.1
Programmes conducted | No. | 0.0072 | 95 | 90 | 85 | 80 | 75 | | | | 2.2.2
Advertisement and publicity | No. | 0.0072 | 20 | 15 | 13 | 12 | 10 | | | | 2.2.3
Reduction in Traffic violation cases registered | % | 0.0096 | 15 | 13 | 12 | 11 | 10 | | | 2.3
Installation of CC TVs | 2.3.1
New CCTVs Installed | No | 0.0048 | 5500 | 5000 | 4500 | 4000 | 3500 | | | | 2.3.2
CC TVs functioning | % | 0.0112 | 97 | 95 | 93 | 91 | 90 | | | 2.4
Convictions in accident cases | 2.4.1
Cases convicted | % | 0.032 | 70 | 65 | 54 | 50 | 48 | | | 2.5
Installation of Traffic signals | 2.5.1
Signals installed at junctions | % | 0.016 | 80 | 75 | 72 | 68 | 66 | | | 2.6
Improvement in Response time | 2.6.1 Adherence to minimum time after reporting | % | 0.024 | 80 | 70 | 68 | 65 | 60 | | | 2.7
Training capacity building and recruitment | 2.7.1
Trainings conducted | No | 0.0060 | 70 | 65 | 63 | 60 | 58 | | | | 2.7.2
Increase Mobility through vehicles | No | 0.0058 | 105 | 100 | 90 | 80 | 70 | | | | 2.7.3
Induction of manpower | % | 0.0042 | 2.5 | 2 | 1.5 | 1.25 | 1 | 3.
Countering terrorism and reducing terror threats to ensure internal security | 0.07 | | | | | | | | | | 4. Prevention & detection of property crime | 0.14 | | | | | | | | | | 5 Enhancing security of VIPs & vital installations | 0.05 | | | | | | | | | | 6.
Generating awareness among citizens through community policing | 0.05 | | | | | | | | | | 7.
Strengthening the police force through recruitment and training | .10 | | | | | | | | | | 8.
Providing support in disaster management for recovery of victims | 0.03 | | | | | | | | | | 9.
Carrying out research, development and intelligence | .04 | | | | | | | | | | 10.
Deployment of state of art infrastructure & technology upgradation | .11 | | | | | | | | | |

Section 3: Trend Values of the Success Indicators Objective | Action | Success Indicator | Unit | Weight | Actual value for FY 13/14 | Actual value for FY 14/15 | Target value for FY 15/16 | Projected value for FY 16/17 | Projected value for FY 17/18 | 1. Improving traffic and road safety | 1.1
Reporting of Cases | 1.1.1
Cases Registered | Nos. | 0.010 | 1200 | 1150 | 1050 | 950 | 900 | | | 1.1.2
Registered cases authenticated | % | 0.015 | 50 | 55 | 67 | 75 | 85 | | 1.2
Arresting accused in the cases | 1.2.1
Arrest made in number of cases | % | 0.0625 | 70 | 75 | 83 | 86 | 90 | | 1.3
Timely filing of Charge sheets | 1.3.1
Charge sheets filed within 90 days | % | 0.0475 | 50 | 55 | 63 | 65 | 70 | | 1.4
Getting conviction | 1.4.1
Cases convicted | % | 0.0625 | 50 | 55 | 65 | 70 | 75 | | 1.5
Serving of beats | 1.5.1
Beats Served | % | 0.025 | 70 | 75 | 82 | 87 | 90 | | 1.6
Initiating security proceedings against bad elements | 1.6.1
Persons bounded over | Nos. | 0.0125 | 50 | 55 | 70 | 80 | 100 | | 1.7
Controlling of bad elements | 1.7.1
Successful detentions | Nos. | 0.0075 | 10 | 16 | 22 | 26 | 35 | | 1.8
Externment of bad elements | 1.8.1
Persons externed | Nos | 0.0075 | 5 | 8 | 11 | 13 | 17 | 2. Improving traffic and road safety | 2.1
Enforcement of traffic rules | 2.1.1
Reduction in Fatal accidents | % | 0.016 | 8 | 9 | 12 | 13 | 13 | | | 2.1.2
Reduction in Non-fatal accidents | % | 0.0076 | 10 | 11 | 12 | 13 | 13 | | | 2.1.3
Coverage through e-challans | % | 0.0054 | 30 | 40 | 55 | 60 | 70 | | | 2.1.4
Traffic beats | % | 0.0030 | 70 | 75 | 82 | 87 | 90 | | 2.2.
Community Awareness programmes on traffic safety | 2.2.1
Programmes conducted | No. | 0.0072 | 80 | 85 | 90 | 95 | 100 | | | 2.2.2
Advertisement and publicity | No. | 0.0072 | 5 | 10 | 15 | 25 | 30 | | | 2.2.3
Reduction in Traffic violation Cases registered | % | 0.0096 | 8 | 10 | 13 | 14 | 14 | | 2.3
Installation of CC TVs | 2.3.1
New CCTVs Installed | No | 0.0048 | 3000 | 4000 | 5000 | 5500 | 6000 | | | 2.3.2
CC TVs functioning | % | 0.0112 | 80 | 90 | 95 | 96 | 98 | | 2.4
Convictions in accident cases | 2.4.1
Cases convicted | % | 0.032 | 50 | 55 | 65 | 70 | 75 | | 2.5
Installation of Traffic signals | 2.5.1
Signals installed at junctions | % | 0.016 | 56 | 65 | 75 | 86 | 90 | | 2.6
Improvement in Response time | 2.6.1
Adherence to minimum time after reporting | % | 0.024 | 60 | 65 | 70 | 75 | 85 | | 2.7
Training capacity building and recruitment | 2.7.1
Trainings conducted | No | 0.0060 | 50 | 60 | 65 | 70 | 75 | | | 2.7.2
Increase Mobility through vehicles | No | 0.0058 | 70 | 80 | 100 | 105 | 110 | | | 2.7.3
Induction of manpower | % | 0.0042 | 1 | 1.5 | 2 | 2.5 | 3 |

Section 4:
Acronyms

S. No. | Acronym | Description | 1. | CCTV | Closed Circuit Television | 2. | IPC | Indian Penal Court | 3. | FIR | First Information Report | 4. | CrPC | Criminal procedure code | 5. | RTA | Road Transport Authority | 6. | MV Act | Motor Vehicle Act | 7. | IB | Intelligence Bureau |

Section 4:
Description and Definition of Success Indicators and Proposed Measurement Methodology SI. No. | Success Indicator | Description | Definition | Measurement | General Comments | 1. | Cases Registered | A case is considered registered when a cognizable offense is reported and FIR is issued. | All IPC, special and local laws cases registered in the year | Number of cases recorded in FIR index of all police stations | | 2. | Registered cases authenticated | All registered FIRs will be inspected and verified by an officer senior to the SHO of the station where FIR is lodged. Only those cases which are identified as being true will be considered authenticated. | Cases verified checked by the concerned senior officer one levels above. | Number of true cases that were detected and charge sheeted as percentage of all FIRs. | A case is established as being true during investigation when the offence is found to have been committed | 3. | Arrest made in number of cases | Of all the FIRs registered, cases which are established as true will be taken as the base and the cases in which arrests have been made will be considered as the numerator for the success indicator | Proportion of cases in which arrests are made | % of true cases in which arrests are made | | 4. | Charge sheets filed within 90 days | A charge sheet is to be filed before the Magistrate within 90 days of the arrest of the accused. This will be considered as the numerator for calculating the SI | Proportion of true cases where arrests are made and a charge sheet is filed within 90 days of the arrest | % of true cases in which charge sheets are filed within 90 days among all true cases | | 5. | Cases convicted | All such cases where the appropriate original authority grants a conviction against the accused will be considered as the numerator on the basis of all cases where a charge sheet has been filed. | Proportion of charge sheeted cases where convictions are gained before the magistrate or the relevant court. | % of charge sheeted cases in which the accused is convicted among all charge sheeted cases | | 6. | Beats Served | All demarcated areas within a zone identified as requiring surveillance are denoted as beats. All beats where surveillance is provided by mobile teams will be taken as numerator on the base of the number of all identified beats. | A beat is a demarcated area which is identified as requiring surveillance. All such areas where surveillance is provided are considered as served. | % of beats served among all identified and demarcated beats | | 7. | Persons bounded over | A history sheeter or other bad elements can be produced before the magistrate and ordered to pay a bond in lieu of guarantee of future good behavior. All such numbers will be counted for the year. | All persons bounded over under Section 107, 108, 109, 110, of CrPC. | Number of person bounded over | History sheeters /Bad elements are repeat offenders who are established as having been involved in criminal activities repeatedly over a period. | 8. | Persons externed | A history sheeter or other bad elements can be extern from the city for duration as he is likely to create disturbances in the city. | All persons externed by the Commissioner of Police under the City Police Act. | Number of persons externed | | 9. | Reduction in Fatal accidents | Deaths due to road accidents. | Cases of fatal road accidents registered under section 304(A) IPC. | Percent reduction in fatal road accidents as compare to previous year. | | 10. | Reduction in Non-fatal accidents | Road accidents in which victims received simple or serious injuries. | Cases of non fatal road accidents registered under sections 337 & 338 of IPC. | Percent reduction in non-fatal road accidents as compare to previous year. | | 11. | Coverage through e-challans | Sending e-challan receipts to violators of traffic rules. | Electronically generated challans will be sent to the violators through post / service by obtaining address from the RTA databnk. | | | 12. | Traffic beats | All demarcated areas within a zone identified as requiring traffic duty are denoted as beats. | A beat is a demarcated area which is identified as requiring traffic duty. All such areas where traffic duty is provided are considered as served. | Number of beats served among all identified and demarcated beats | | 13. | Programmes conducted | Awareness programs on traffic rules & road safety. | Rallies, meetings, etc conducted to bring awareness on traffic rules & road safety. | Number of programs conducted during the year. | | 14. | Advertisement and publicity | Awareness campaign through print & electronic media. | Awareness campaign Advertising in News paper, electronic media, movie theater on traffic rules and road safety. | Number of campaign conducted during the year. | | 15. | Traffic violation Cases registered | Case registered for violation of traffic rules. | Cases registered under MV act for violation of traffic rules. | % compare to previous years. | | 16. | New CCTVs Installed | Increasing CCTV installation for electronic surveillance this year. | Installation of CCTVs at demarcated locations for surveillance to catch traffic rules violators. | Number of CCTV installed in a year. | | 17. | CCTVs functioning | The functionality of CC TVs is to be ensured for maintaining the 100 percent coverage | CCTVs which are operating on regular basis without failures | % CCTV functioning out of total installed in a year. | The drop in CCTVs functionality would be used to ensure action by the Municipal body and police department to fix the failures | 18. | Cases convicted | All such traffic cases where the appropriate original authority grants a conviction against the accused will be considered as the numerator while calculating the success indicator on the basis of all cases where a charge sheet has been filed. | Proportion of charge sheeted traffic cases where convictions are gained before the magistrate or the relevant court | % of charge sheeted cases in which the accused is convicted among all charge sheeted traffic cases | | 19. | Signals installed at junctions | Increasing traffic signal installation for traffic regulation this year. | Installation of traffic signal installation for traffic regulation at demarcated locations catch traffic rules violators. | Number of traffic signal installed at junctions in a year. | | 20. | Adherence to minimum time after reporting | After receiving the complaint from the complainant the minimum time taken to reach the scene by police shall be < 10 min. | Response time from reporting to the control room by complainant and reaching at scene by police. | % cases in which the police reach within 10 min after complaint has been lodged either to the control room or police station. | | 21. | Trainings conducted | To maintain the wherewithal and capacity of the police force the trainings are conducted | Trainings conducted for capacity building of police internal staff | % of police officers trained in traffic drills, rules regulations & road safety. | | 22. | Increase Mobility through vehicles | Mobility vans are required for patrolling & surveillance by traffic police. | Increase in the fleet of vehicles in traffic wing. | Number of vehicle purchased in a year. | | 23. | Induction of manpower | Induction of manpower to strengthen traffic police force. | | % of manpower recruited in a year as compare with existing police force. | |
Section 5: Specific Performance Requirements from other Departments

Location Type | State | Organization Type | Organization Name | Relevant Success Indicator | What is your requirement from this organization | Justification for this requirement | Please quantify your requirement from this Organization | What happens if your requirement is not met | State | Home state | Public Institution | Municipality | Installation of CCTVs Functioning of CCTVs | Funding, procurement and maintenance of CCTVs. | Designated responsibility of the municipal department. | 5000 CCTVs for this year | | State | Home state | Public Institution | Road Transport Authority | Coverage through e-challans | Address record of vehicles. | For issuing e-challan address is required which is with RTA only. | As and when challan issued. | | State | Home state | Public Institution | Revenue | Successful detentions | Collectors orders are required | Mandatory as per law. | As per requirement on case by case basis | | All other States | Other state | Public Institution | Road Transport Authority | Coverage through e-challans | Address record of vehicles. | For issuing e-challan address is required which is with RTA only. | As and when challan issued | | State | Home State | Public Institution | Law Department | Cases Convicted | Prosecution lawyers for trial in court. | Mandatory as per law. | As per requirement. | | State | Home State | Public Institution | Law & Justice (Judiciary) | Cases convicted | Court for trials. | Mandatory as per law. | As per requirement. | |

Section 6: OutCome/Impact of Department/Ministry Outcome/Impact of Department/Ministry | Jointly responsible for influencing this outcome / impact with the followingdepartment (s) / ministry(ies) | Success Indicator | Unit | FY 13/14 | FY 14/15 | FY 15/16 | FY 16/17 | FY 17/18 | Enhanced citizen safety | * City Police
Judiciary * Prosecution * Revenue * Municipality | Reduction in grave crimes viz. murders, dacoity, robbery, rapes | % | 10 | 12 | 14 | 16 | 18 | Total city area under surveillance | * City Police Municipality | Coverage under CC TVs | Nos | 3500 | 4000 | 5000 | 5500 | 6000 | Enhanced road safety | * Police Department * Judiciary * Prosecution * Revenue * Municipality | Reduction in road accidents | %. | 18 | 20 | 24 | 26 | 28 | Enhanced Internal security | * City Police Department * IB | Collection of advanced information Prevention of terror threats | % | 98 | 99 | 100 | 100 | 100 | Ensure VIP Security | * City Police Department * IB | Reduction Threat Perceptions to VIPs | % | 98 | 99 | 100 | 100 | 100 |

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...Strategic Management - Exam Three Study Guide Corporate Level Strategy Part I. Chapters 13 & 15 (pages 392-404, 450-459, 461-464) 1. Benefits and Costs of Concentration A. Benefits (Advantages): 1) Firms can master one industry environment (top managers acquire an in-depth knowledge of the industry) 2) All resources are put back into the business (creates sustainable competitive advantage) 3) There are typically lower overhead costs and fewer “layers” in the organization which leads to reduced “bureaucratic costs” B. Costs (Disadvantages): 1) There is a total dependency on the industry (the firm has all its eggs in one basket) 2) Firms tend to develop a “myopic” view and management doesn’t see change coming and therefore is unable to change when times get tough 3) Top managers are not challenged and may become bored and stagnant 4) The firm misses opportunities to leverage resources and capabilities in an area outside of the industry that may be more profitable 2. Vertical Integration A. What is vertical integration? Vertical integration is the degree to which a firm owns its upstream suppliers and its downstream buyers. Typically a firm does not vertically integrate unless by doing so it can either cut costs or create a differentiation advantage. B. What are the pros (benefits) and cons (drawbacks) of vertical integration? Benefits of Vertical Integration: 1) ...

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...JESSLYNE (090503322) STRATEGIC MANAGEMENT ASSIGNMENT NOKIA CASE STUDY JESSLYNE (090503322) STRATEGIC MANAGEMENT ASSIGNMENT NOKIA CASE STUDY SUMMARY Nokia, once a world leader in wireless telecommunications, has lost nearly 39% of its market share to its competitors and in some instances to no name companies. In 80s and 90s Nokia expanded through the acquisition of many other companies with various technologies. Due to this rapid expansion, Nokia lost focus of its ingenuity in wireless communications. However Nokia reorganized by selling most of its businesses which were not performing well and directed its focus once again to its wireless technologies. Acquisition of Sega in 2003 and then merger with Siemens AB in 2006 put Nokia once again in a place where it could compete its rivals. RIM’s blackberry and Apple’s iPhone are the major rivals and have a large market share from business users and consumers. * According to Nokia’s business strategy; the winning strategy is based upon the following factors. Best mobile devices regardless the price and geographical location * Provide extensive internet solutions on mobile devices * Enter into the markets by providing business mobility solutions to the corporate users Analysis: I believe that Nokia’s strategy is a winning strategy for the following reasons: * Business solutions: Innovative Business mobility solutions will attract the corporate users, since Nokia devices are based upon a very stable...

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Strategic Management

...Neil Ritson Strategic Management Download free ebooks at bookboon.com 2 Strategic Management Strategic Management © 2011 Neil Ritson & Ventus Publishing ApS ISBN 978-87-7681-417-5 Download free ebooks at bookboon.com 3 Strategic Management Contents 1 Introduction 7 2 The Basis of Strategy: Structure 8 2.1 Introduction –definition ‘Structure’ is the allocation and control of work tasks 8 2.2 Functional Structure 8 2.3 Divisional structure 10 2.4 Product structure 11 2.5 Geographical structure 12 2.6 Matrix structure 12 2.7 Complex forms of organisation 14 3 The Levels and Formulation of Strategy 17 3.1 Introduction - definition 17 3.2 Process of strategy 17 3.3 Levels of strategy 19 3.4 Types of Strategy 19 3.5 Other Types of Strategic formulation 22 4 Schools of Strategy 24 4.1 Introduction - Definition - there are three ‘schools’ of strategy 24 Please click the advert The next step for top-performing graduates Masters in Management Designed for high-achieving graduates across all disciplines, London Business School’s Masters in Management provides specific and tangible foundations for a successful career in business. This 12-month, full-time programme is a business qualification with impact. In 2010, our MiM employment rate was 95% within 3 months of graduation*; the majority of graduates...

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...BUSI 1317: Srategic management | Lincoln Electric | The Welding Industry’s Titan | | | | 1st December, 2014 ABSTRACT The purpose of this paper is to analyze Lincoln Electric’s overall strategy and business model and evaluate how generalizable is the company’s business model in other industries, specifically focusing on feasible strategies for one of the fastest developing country, India. | Contents Lincoln Electric’s Background 2 Recent Reporting 2 Main Features of the Lincoln Electric Business Model 2 Company Philosophy 2 Overall Strategy 3 Compensation, Leadership and Communication 3 How generalizable is Lincoln Business Model to other industries? 4 How generalizable is the Lincoln’s approach to India? 5 Employment System 5 Incentive System 6 Conclusion 6 Appendices 7 Exhibit 1: Hofstede's Dimensions Comparison - India & USA 7 Exhibit 2: India and U.S GDP Comparison 7 Bibliography 8 Lincoln Electric’s Background Lincoln Electric Company is the largest manufacturer of welding equipment in the world and has been in existence for over 100 years since 1895. The founder, John C. Lincoln started the business selling his own designed electric motors with the $200 he made from redesigning Herbert Henry Dow’s engine (Paul F. Buller, 2006). The company grew steadily, and in 1906 sales rise to $50,000 a year. John expanded his work force and in 1907, his brother, James F. Lincoln joined the company as a senior manager and introduced...

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