...the attraction, selection, training, assessment, and rewarding of employees, while also overseeing organizational leadership and culture, and ensuring compliance with employment and labor laws. In startup companies, HR's duties may be performed by trained professionals. In larger companies, an entire functional group is typically dedicated to the discipline, with staff specializing in various HR tasks and functional leadership engaging in strategic decision making across the business (Guest, D.E. (1998)). The company I have chosen to do my assignment on is “Marks and Spencer”. The reason why I chose this organization was because of its popularity in our economy also its reputation in people’s perspectives. Marks and Spencer PLC is a major British multinational retailer in UK. It specializes in the selling of clothing and luxury food products. M&S was founded in 1884 by Michael Marks and Thomas Spencer in Leeds. Company Background: Marks & Spencer is one of the UK's leading retailers of clothing, foods, home ware and financial services, serving 10 million customers a week in over 300 UK stores. The Company also trades in 30 countries worldwide, and has a Group turnover in excess of £8 billion (Prahalad, C. and Hamel, G. (1990)). M&S expanded into UK in 1973, and at one point had forty seven stores across UK. Despite various efforts to improve its image, the chain was never able to move beyond its reputation there as a stodgy retailer, one that catered primarily to senior...
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...STRATEGIC MANAGEMENT TABLE OF CONTENTS INTRODUCTION 1 TASK 1 1 1.1 Application of tools 1 1.2 Appreciation of the impact of global forces and innovation 3 1.3 Research Skills 4 TASK 2 5 2.1 Meaning and classification of strategic capabilities 5 2.2 Value of capabilities to stakeholders and difficulty of imitating capabilities 5 2.3 Capabilities in a dynamic context 7 2.4 Diagnosing organisational capabilities 7 TASK 3 8 3.1 Discussion and application of models 8 3.2 Critical evaluation of models in the context of deliberate and emergent strategy 10 3.3 Brief discussion of managing strategy development and implementation 11 CONCLUSION 12 RECOMMENDATIONS 12 REFERENCES 13 LIST OF FIGURES Figure 1: Five force Model 2 Figure 2: Porters generic model 8 INTRODUCTION Strategic management is the objectives framed by the top executive on the behalf of their owner which are based on the resources available. This is done by assessing the internal and external environment of the organisation where they use to compete(Boyne and Meier, 2009). It provides the overall direction to the management of the firm by covering the aspect of business objective. Strategy also helps in the developing of proper policies and plans which helps in achieving the goals by proper allocation of the resources. Mark and Spencer is the biggest retailer company operating in UK. They are the largest retailers of clothing, food and in many other varied areas. In the year 1998 their pre tax profit...
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... | |5. Task 1: Indexes |PDF file | |6. Task 2: Marks and Spencer operation report |Page 16 - 26 | |7. Task 2: Reference |Page 27 - 28 | ABSTRACT MBA 405 - Global Organisational Environment Probably everyone will agree that at the beginning of the 21st century, the impact of globalisation on countries, societies, businesses and individuals have been much more evident than ever before. Especially for businesses and organizations, globalization has impacted considerably on the way businesses are operated, managed and developed. Success of businesses and organizations have been so dependent on how well and proactively they have responded to the global organizational environment. This paper captures my learning progress in studying the MBA 405 – Global Organisational Environment through the followings: Part 1:- a learning log addressing: 1. What I knew about this topic prior to the class and what I wanted to learn? 2. What were the key ideas that I learned from this session? 3. What concepts I found difficult? How am I planning to improve my...
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...) Executive Summary Marks & Spencer is a company which had a history of 56 years and operating till now. The co-founder is actually Michael Marks and later joined by Thomas Spencer in 1894 to create Marks & Spencer. The main product which produced by Marks & Spencer is clothing line and then expand to food industries. Marks & Spencer are successful because of they know how to apply the sourcing strategies within their supplier around the world. There are two types of strategies implemented by Marks & Spencer, combination of in-house and third party manufacturing for food s line and third party contracting or sourcing for clothing section. Tesco is the choice from us to compete with Marks &Spencer; Tesco had their own sourcing strategy to compete with their rival within the same industries line such as group food sourcing (GSF) and regional supply base making the right product at affordable pricing. Tesco do developed its own brand which is cheaper in price and better qualities control. The last sourcing Strategies is Sourcing global, which they have contract with the supplier around the world. The sourcing strategy for Marks and Spencer has disadvantages and advantages which affect the company performance. Lastly, we recommended enhancement in their sourcing strategy by comply with China supplier in Clothing line or green field investment in China. Company Background (Mark & Spencer) The years of Marks & Spencer established was in 1958,...
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... Business strategy INTRODUCTION Marks and Special background M&S otherwise known as Marks and spencer was founded in 1884 by Michael Marks was born in 1859 in Slonim, Belarus. In 1882 ,he moved to England to escape anti-Semitic discriminate , but had few friends and little money. He came to Leeds, a growing industrial town with a population of over 160,000. He was attracted by its large Jewish community and job opportunities in the thriving clothing trade. At the time Marks couldn't speak English and had no money or particular skill but had a very sharp mind for business and understood what customers wanted and needed . Initially he travelled the towns and villages of West Yorkshire, selling wares from his bag. He later set up a permanent market stall in Leeds, the latter which developed into a successful retail business. Unusually, he always displayed all his goods with clearly priced labels. He started hiring sales assistants to run the stalls. , Selling simple stock such as haberdashery and hardware goods, he adopted the slogan 'Don't ask the price, it's a penny'. This fixed price system and the open display of goods made him very popular. In Leeds as Customers liked being able to inspect the goods and knowing exactly the cost, with no need for haggling. In 1890 Dewhirst a cloth manufacturer offered Marks a £5 loan with this Michael Marks was able to buy his first stock for peddling . This was the start of a...
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...Dr. Andreea AVADANEI Marks&Spencer Report 2011 With a 21 million customers visiting weekly its stores and group revenue of £9.7bn in 2011, Marks&Spencer (M&S) is one of the most important UK retailers. Expanded all across Europe, Asia and Middle East, M&S has a store network of 152 wholly-owned and partlyowned locations and 209 franchises (2011), transforming more and more into a strong international business presence that offers great value clothing, extremely high quality food and a variety of home products. M&S strategy is to become a global multi-channel retailer (Bolland, 2011) in order to reduce its dependency on the UK market conditions and economic climate and to create a powerful brand serving a worldwide customer base. With an extraordinary understanding of customers selective needs based on a complex combination of market analyses and research feedback to identify trends and factors influencing their choices and decisions, M&S provides quality, value and innovation, positioning customers at the heart of the entire business. This report presents an overview of M&S activity and perspectives using a) a comprehensive PESTEL analysis to point out the trends and the environmental influences affecting the business, b) Porter’s five forces framework to explore and evaluate M&S attractiveness, c) a detailed SWOT analysis to highlight the company’ main advantages and hot spots and to identify any opportunity it can capitalize on and challenges that may endanger its future...
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...Marks and Spencer Report Contents ------------------------------------------------- Page | ------------------------------------------------- | ------------------------------------------------- 3 | ------------------------------------------------- Introduction | ------------------------------------------------- | ------------------------------------------------- | ------------------------------------------------- 3 | ------------------------------------------------- Strategic and Financial analysis- Financial risk | ------------------------------------------------- | ------------------------------------------------- | ------------------------------------------------- 4 | ------------------------------------------------- PESTEL analysis | ------------------------------------------------- | ------------------------------------------------- | ------------------------------------------------- 4-6 | ------------------------------------------------- Evolutionary Forces analysis | ------------------------------------------------- | ------------------------------------------------- | ------------------------------------------------- 6-8 | ------------------------------------------------- Strategic Group Analysis | ------------------------------------------------- | ------------------------------------------------- | ------------------------------------------------- 8 | ------------------------------------------------- Individual...
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...Marks & Spencer is Europe’s most profitable retailer with a global brand and global recognition. Its achievement largely depends on the effective use of people. An organisation may have the latest technology and the best physical resources, but it will never thrive if it does not value its people. Its most valuable asset will always be its people and the work they do. For Marks & Spencer, this means that the people who look after customers, select and merchandise the products and run the operations, must aspire to be the best qualified and equipped in retailing. This case study focuses on the challenging role of the Financial Manager behind the scenes at every Marks & Spencer store. In doing so, it highlights many of the qualities, such as leadership, adaptability and analytical consideration, required by Financial Managers every day in a busy retail environment. Working for a retailer Retailing is ‘the practice of selling goods in small quantities to the general public.’ It is a business where employees come face-to-face with customers every day. Customers can be very demanding - they enter a store and expect their needs to be met immediately, irrespective of whether the lorries delivering bakery goods are stuck in snow or that a key supplier is having production problems. Many businesses in different types of environment are able to keep their customers at arm’s length. If they need to do some training or catch up on paperwork, it is relatively easy to make time...
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...CHAPTER 1 INTRODUCTION: WHAT IS STRATEGIC MANAGEMENT? What is Strategy? The term ‘strategy’ proliferates in discussions of business. Scholars and consultants have provided myriad models and frameworks for analysing strategic choice (Hambrick and Fredrickson, 2001). For us, the key issue that should unite all discussion of strategy is a clear sense of an organization’s objectives and a sense of how it will achieve these objectives. It is also important that the organization has a clear sense of its distinctiveness. For the leading strategy guru, Michael Porter (1996), strategy is about achieving competitive advantage through being different – delivering a unique value added to the customer, having a clear and enactable view of how to position yourself uniquely in your industry, for example, in the ways in which Southwest Airlines positions itself in the airline industry and IKEA in furniture retailing, in the way that Marks & Spencer used to. To enact a successful strategy requires that there is fit among a company’s activities, that they complement each other, and that they deliver value to the firm and its customers. The three companies we have just mentioned illustrate that industries are fluid and that success is not guaranteed. Two of the firms came to prominence by taking on industry incumbents and developing new value propositions. The third was extremely successful and lost this position. While there is much debate on substance, there is agreement that strategy is concerned...
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...Introduction of Marketing Marketing is the action or business promoting and selling products or services, which includes market research and advertising. Marketing is the activity, set of institutions and process for creating, communicating, delivering, and exchange offerings that have value for customers, clients, partners and society at large. Marketing is the management process through which goods and services move from concept to the customers. Marketing is based on thinking about the business in terms of customers’ needs and satisfaction. It is the activities of company associated with buying and selling a product or service. It includes advertising, selling and delivering of products to people. Marketing is about communicating the value of a product, service or brand to customers or consumers for the purpose of promoting and selling that product, service or brands. SOURCE OF INFORMATION: http://www.businessdictionary .com/definition/marketing.html www.investopedia.com/terms/m/marketing. Asp Marketing techniques: Marketing techniques is an overall marketing plan designed to meet the needs and requirements of customers. The plan should be based on clear objectives. A number of techniques will then be employed to make sure that the marketing plan is effectively delivered. Marketing techniques are tools used by the marketing department. The marketing department will set out to identify the most appropriate techniques to employ in order to make profit. These marketing...
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...North 24 Parganas, Kolkata: 700123 Contact No. 9903041626 Email: deep3@ymail.com Name: Trisanku Banerjee Career objective: To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self development and help me achieve personal as well as organization goals. Educational qualifications: Three Year Full-Time Program in Planning and Entrepreneurship from IIPM (Indian Institute of Planning and Management) Kolkata * PGDM (Post Graduate Diploma in Management) from IIPM Kolkata in 2014 with 70% marks & leading to an MBA Degree from International Management Institute - Belgium with Marketing and HR specialization. * BBA from IIPM Kolkata in 2012 with 68% marks * Higher Secondary from Nonachandanpukur Manmathanath High School, Barrackpore in 2009 with 62% marks * Madhyamik from Ramakrishna Mission Boys’ Home High School, Rahara in 2007 with 76% marks Key Skills: * Executive Communication * Conviction * Creativity * Computer Basics * Leadership Work Experience: * Company: Indiabulls Distribution Services Limited * Designation: Relationship Manager * Responsibility: Generating revenue for the company by selling Real Estate Properties and maintain relationship with clients. * Period of work: From 1st November, 2013 to 31st March, 2014 * Company:...
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...BTEC Level 3 90 Credit Diploma in Business Unit 1 The Business Environment Assignment One Formative Assessment 2015-16 Mr Ranghel ST FRANCIS XAVIER COLLEGE BTEC Level 3 Extended Diploma in Business How to present your work: * Your work must be word-processed. * Every page should have a footer (font 10) which includes: * Candidate name * Tutor group * Student number * Centre number * Page number Look at the bottom of this page for an example of how to layout a footer. * Every page should have a header (font 10) which includes: * Your name * Unit number and Title * Unit teachers name. Look at the top of this page for an example of how to layout a header. * Your work should also have a title page and contents page. * At the end of your work you should have a list of the sources/resources you used. * Your work should be in Times New Roman or Arial font for general text. * Text should have a font size of 12 (use 14 for headings). * Any image you include should have an explanation of what it shows and where it is from. This could be in font 10 or 11. * Please check your work, for spelling, punctuation and grammar. Your work should be well organised, using paragraphs, showing clear development of information and ideas. * Your work should be stapled together, to avoid losing any sheets of your work. * The work must be your own and written in your own words. If it...
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...Strategic Management Patricia Murtagh The University of Sunderland © 2014 The University of Sunderland First published January 2014, revised February 2014 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without permission of the copyright owner. While every effort has been made to ensure that references to websites are correct at time of going to press, the world wide web is a constantly changing environment and the University of Sunderland cannot accept any responsibility for any changes to addresses. The University of Sunderland acknowledges product, service and company names referred to in this publication, many of which are trade names, service marks, trademarks or registered trademarks. All materials internally quality assessed by the University of Sunderland and reviewed by academics external to the University. Instructional design and publishing project management by Wordhouse Ltd, Reading, UK Copyright © 2014 University of Sunderland ii Contents vi Introduction Unit 1 1 2 5 7 Concepts, models and theories 20 Introduction 2.1 A comparison of concepts, models and theories relating to competitive advantage 2.2 An evaluation of concepts, models and theories relating to strategic choice Case Study: Ciba Vision 2.3 Concepts, models and theories relating to strategic evaluation Case Study: The University of Exeter...
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...Assignment HNBS121 Human Resource Management | |Hoda Ahmed Ibrahim ID:10799 | [pic] CONTENTS Task 1 (1.1) • Human Resource Management vs. Personnel Management…………...Page 3-5 (1.2) • Human Resource (Role & Functions)………………………………......................Page 6-8 Human Resource Managers and Line Managers (1.3) • Impact of Legal Framework ………………..................................................Page 9-10 Equal Opportunities, Employment Legislation and Discrimination Task 2 (2.1) Tesco and Scottish Power Case Study • Human Resource Planning & Stages……………………….......................Page 11-12 (2.2) Tesco and Scottish Power Case Study • Compare Recruitment and Selection …………………………………… Page 13-14 List of References • Authors…………………………………………………................Page 15 • Internet Source ………………………………….……………..Page 16 1.1 Human Resource Management vs. Personnel Management Human Resources Management developed from the origins of Personal Management. Personal Management helps in dealing with the management of people working within an organisation. It primarily focuses on systems that provide the foundations of employment. This method is used to ensure these systems are developed, maintained and established in order to go forth with the process...
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...want to consider whether the supplier behaves responsibly, for example, adhering to ethical standards or sourcing raw materials in an ethical way. For example, Shell is working with its existing suppliers to implement the Shell Supplier Principles. These set out the minimum standards which Shell suppliers need to meet. These include using energy and natural resources as efficiently as possible to minimise impact on the environment and covering health and safety issues. Efficiency Other aspects of sustainable business include managing waste effectively and reducing the company’s carbon footprint. This can be improved by choosing suppliers who also take their responsibilities towards environmental impact seriously. For example, Marks & Spencer made £70 million of efficiency savings during 2010/11. Alongside reductions in waste and packaging and increased energy efficiency, the company is working with suppliers to reduce carbon emissions in the supply chain by improving efficiency of deliveries. Roles and skills Although engineering and technical roles are crucial in the oil and gas industry, oil companies also require lawyers, accountants, geologists, electricians, plumbers, crane drivers, mechanics, divers and designers. Roles in purchasing and supply cover all levels, from...
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