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Strategic Sourcing at Whirlpool China Case Study Analysis

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Submitted By xoangell
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Date: April 27, 2014 Professor Dahan
Individual Case Study International Business Practicum

Strategic Sourcing at Whirlpool China

Q1. Whirlpool’s Global Sourcing Strategy (GSS) in China had many advantages as well as disadvantages. As the case explains, China had become one of the world’s largest household appliance makers, and relocation of Whirlpool’s Asian HQ to Shanghai helped the company’s products gain acceptance within the market. Furthermore, setting up an international procurement office in Shanghai helped to eliminate various factors that could make global sourcing a difficult process. Whirlpools Shanghai HQ decreased transportation delays and cultural and language differences and supported the company’s own manufacturing operations in Asia. Other advantages to global sourcing in China include: reducing capital investments, gaining market share, focusing on core competencies, and increasing flexibility in production. Although China may provide a cost advantage in regards to raw materials, disadvantages occurred in areas such as quality, reliability, a lack of capable service providers, and inadequacies in transportation and IT infrastructures.
Q2. When it came to potential suppliers, Whirlpool set their standards high. In order to be considered a supplier of Whirlpool, quality requirements set forth by the Whirlpool Supplier Quality System had to be met. Most suppliers in China, however, found difficulty in reaching the minimum required score of 60/100 during the first round of audits. Whirlpool used the Sourcing Strategy Development (SSD) process to find adequate suppliers of DC motors. The SSD process included four steps: 1. Internal Analysis 2. External Analysis 3. Strategy Development 4. Implementation
Once the commodity is defined and responsibilities and resources are allocated, an internal analysis (Step 1)

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