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Study of Impact of Sto

In: Business and Management

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A STUDY ON THE IMPACT OF STORE ATMOSPHERIC ATTRIBUTES ON
CUSTOMERS’ EXPERIENCES AND THEIR BEHAVIORAL INTENTION AT SIME
DARBY AUTO BAVARIA SDN BHD, GLENMARIE, SHAH ALAM

AKMAL SYALWANI BINTI IDRIS
2010132513

BACHELOR OF BUSINESS ADMINISTRATION
WITH HONOURS (RETAIL MANAGEMENT)
FACULTY OF BUSINESS MANAGEMENT
UNIVERSITI TEKNOLOGI MARA
SHAH ALAM

DECEMBER 2013

A STUDY ON THE IMPACT OF STORE ATMOSPHERIC ATTRIBUTES ON
CUSTOMERS’ EXPERIENCES AND THEIR BEHAVIORAL INTENTION AT SIME
DARBY AUTO BAVARIA SDN BHD, GLENMARIE, SHAH ALAM

AKMAL SYALWANI BINTI IDRIS
2010132513

Submitted in Partial Fulfillment of the
Requirement for the
Bachelor of Business Administration with Honours (Retail Management)

FACULTY OF BUSINESS MANAGEMENT
UNIVERSITI TEKNOLOGI MARA
SHAH ALAM

DECEMBER 2013
DECLARATION OF ORIGINAL WORK

BACHELOR OF BUSINESS ADMINISTRATION
WITH HONOURS (RETAIL MANAGEMENT)
FACULTY OF BUSINESS MANAGEMENT
UNIVERSITI TEKNOLOGI MARA

"DECLARATION OF ORIGINAL WORK"

I, AKMAL SYALWANI BINTI IDRIS, (I/C Number: 911026105140)

Hereby, declare that:


This work has not previously been accepted in substance for any degree, locally or overseas, and is not being concurrently submitted for this degree or any other degrees.



This project-paper is the result of my independent work and investigation, except where otherwise stated.



All verbatim extracts have been distinguished by quotation marks and sources of my information have been specifically acknowledged.

Signature: _________________________ Date: ______________________

ii

LETTER OF SUBMISSION

Date of Submission: December 2013

The Programme Coordinator,
Bachelor of Business Administration (Hons) Retail Management
Faculty of Business Management
Universiti Teknologi MARA
40450 Shah Alam
Selangor.

Dear Sir/Madam,

SUBMISSION OF PROJECT PAPER

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