...Interpersonal Communication [Writer Name] [Institution Name] Interpersonal Communication Introduction Interpersonal communication is the human activity by which a subject expresses promoter contents of consciousness through the senses perceivable form, to a recipient subject, in order that they have access to the same content of consciousness, Thus these contents become common both or intentionally. Interpersonal communication is the most important form of communication for humans. Since we started very small part of it, as one of the first relationships we build is affective (caregivers) and although at the beginning of our lives we have a structured nonverbal communication language allows us to establish these first relationships of type interpersonal, recounting our lives we may find that the most important moments of our existence, from the most important decisions of our life (even some that are not) revolve around dialogue, some personal influence. Analysis Communication is how people ideas, information, opinions and feelings. Health professionals, services (dietetics, nursing assistant, or the environment) necessary for effective communication skills. These skills are used in conjunction with patients, residents, staff and management. Communication skills include listening, hearing ( understanding the message), talk (verbal communication), body language (nonverbal communication ), writing, and showing professionalism with a professional approach...
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...progressively more nurses to take leadership roles. An effective leader is someone who is able to inspire others. Cherry and Jacob state they, “…may not have formal authority granted by their organization but are still able to influence others.” (p.335) With the implementation of the Affordable Care Act (ACA) drawing near, the need for more nurses and health care professionals to take on leadership roles is essential. Having effective leadership is what promotes teams to work at their maximum abilities. An article found in the Annals of Family Medicine states, “the movement to accountable care organizations and patient-centered medical homes will accelerate and increase the emphasis on teams in healthcare.” (Taplin, Foster, & Shortell, 2013) As our health care system enters into a difficult time period facing some of the highest costs and most severe health care professional shortage, we are in dire need of innovative leaders who will help develop plans that will raise patient outcomes. Leadership Defined There are many different definitions of the term leadership. According to Neuman, Newman, and Holder (2000) leadership is defined as “the ability to identify and manipulate factors significant to the successful pursuit of improved healthcare.” (Neuman et al., 2000) A leader within the nursing community has the ability to influence their team members to provide optimal care to their patients. A leader will guide others to accomplish common goals while stimulating young nurses to excel...
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...primary concern was how people relate to one another and through research and science based practice theories, she came to the conclusion that the nurse-patient relationship is the center of nursing. According to Peplau, in order for a trusting relationship to develop there has to be trust between the nurse and the patient as well as a structured environment. Peplau believed that as nurses we have an important role in reducing our patients anxiety and that our relationship between our patients influences the outcome of their care. In the first phase we are getting to know our patients, we know our patient is there for assistance and we respond by answering questions and identifying problems, meanwhile building a trusting relationship (Orientation phase). After building a trusting relationship we start identifying problems to work on as well as clarifying perceptions and expectations. In return this helps our patient have a sense of belonging and decrease the feeling of helplessness and hopelessness (Identification phase). After Identifying our patients needs, the patient utilizes all available services and our plan is implemented, meanwhile we’re still continuing our assessment and assisting the new needs of our patient (Exploitation phase). The phase of Identification and Exploitation is also known as the “working phase” of the nurse-patient relationship. Lastly, providing closure of the work together the patient frees the self from the Identification...
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...but its main point is to enhance health. It is a necessary element of interaction between nurses, physicians, patient’s, and family members. The communication helps to enhance health by including information about disease prevention, diagnoses, treatment, health promotion, and health care policies which can ultimately improve a person’s quality of life. Effective Healthcare Communication “There has been evidence that communication between providers and patients, directly and indirectly, determine the extent in which patients experience fewer adverse medical events, exhibit higher levels of adherence to their treatment regimens, trust their care and their providers and nurses, are satisfied with their care and their providers, practice effective self-management behaviors, experience less symptom severity, suffer less morbidity and mortality, and access and utilize available health resources” (Marram, G. 2009, p3). Physician-Patient Communication When a patient and their family members understand the information that is being received about their care they are more likely to communicate in a better fashion with the provider and nurse, they are more likely to understand their medications and their purpose, along with understanding their disease, disease process and treatment options. The open communication helps build a trusting relationship with the healthcare team. Physician-Nurse Communication Miscommunication between healthcare teams can be...
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...Personal Statement My name is Adwoa Blankson, I am currently in my second career as a critical care nurse at Memorial Sloan Kettering Cancer Center. Prior to becoming a nurse, I worked as a case manager and a child and family advocate in social services in Pennsylvania and Connecticut, for more than ten years. I worked with children, youth and adults with social, emotional and behavioral problems. My first bachelor’s degree was a BSc in Psychology and Sociology. Throughout my professional experiences, I have demonstrated intellectual and personal attributes that have made me successful in my career. I have excellent interpersonal and communication skills, which enables me to provide individualized and holistic care to patients and their families. After twelve years in social work, I pursued and successfully completed an accelerated 15-month bachelor’s degree in Nursing at New York University in May 2011. I made this decision because I wanted to continue caring for people in the medical field. An experience with a family member who had cancer, brought me frequently to the hospital and clinical setting, and this solidified my decision to become a nurse. In the past couple of years as a bedside nurse, I have developed strong interpersonal and psychosocial skills especially in taking care of cancer patients and their families. In this patient population, active listening is crucial and I can strongly boast of being an active listener to my patients. This is evident because...
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...TITLE PAGE Therapeutic Communication And Nursing Considerations As a nurse, one must expect to be faced with diverse situations. From teaching patients of varied educational backgrounds to explaining a difficult diagnosis, it is the place of the nurse to build a proper relationship and provide therapeutic communication to each person in the most effective manner possible. This paper first describes the fundamental elements of the communication process, and second, reviews the three levels of communication with nursing applications. Third, this paper differentiates between verbal and nonverbal communications, and furthermore describes the nurse’s focus in the nurse-patient relationship. This paper outlines therapeutic and non-therapeutic communication techniques, with regard to cultural diversity and patients with alternative communication needs. The Communication Process “Communication is an interactive process between two or more persons who send and receive messages to one another”(Varcarolis, 2010, p. 175). “Two common elements of every communication exchange are the sender and receiver. The sender initiates the communication. The sender is a person who has a need or desire to convey an idea or concept to others. The receiver is the individual to whom the message is sent. The sender encodes the idea by selecting words, symbols, or gestures with which to compose a message. The message is the outcome of the encoding, which takes the form of verbal...
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...Thinking As many have found over the years, nursing is not a profession cut out for just anyone. The average person cannot juggle twenty things at once, expertly handle emergencies that would send anyone else in a panic frenzy, and all the while remain calm and composed, as an experienced nurse does on a daily basis. What many do not know is that this smooth performance is driven by the nursing attributes, skills, and concepts that are necessary components integrated in the nursing profession of great nurses today. I believe the values of critical thinking, flexibility, strong communication skills, emotional stability, interpersonal communication and advocacy are the hallmark ingredients that distinguish the great nurses from the rest. Nursing is about going beyond the task given and a successful nurse encompasses a degree of these core attributes, as well as understanding the essential knowledge of the necessary concepts of leadership and critical thinking. This paper will discuss the attributes and concepts that I think are necessary in setting nursing apart from just any profession and will reflect on the values and practices that I believe makes me the nurse that I am today . Being a nurse can be tremendously rewarding to the soul, but it also demands much of those who pursue it. Nursing is a highly honored, trusted profession that has been steeped in rich values based on the work of Florence Nightingale, which has not degraded over time due to the character of the individuals...
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...Today’s registered nurses are expected to have many different skills to provide the best possible care to their patients. Effective management and leadership skills are an absolute necessity in the role of a nurse to ensure that they can carry out a high standard of nursing care to their patients. Therefor it is fundamental that newly graduated nurses are equipped with the necessary knowledge in leadership and management to aid in best patient outcomes. This essay will discuss the importance of graduate nurses developing their leadership skills at an early starting point in their career as it will lead to them becoming a professional healthcare leader. How leadership and management vary from each other and their important and functions in the...
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...Commission Center, 2013, para. 1). “The majority of avoidable adverse events are due to the lack of effective communication” (Solet, Norvell, Rutan, & Frankel, 2005, p. 1094). Varying styles of communication and interruptions are barriers to the effective handoff and can be a detriment to successful implementation of an effective communication strategy. The inquiry for this investigation is attempting to reveal that implementation of a systematic tool for communication as well as performing the handoff at the bedside are considered best practices in decreasing adverse patient events. It is necessary to perform an investigative research using quantitative and qualitative studies to help describe a problem that is an important clinical issue in health care. Defining the elements to a process change through a systematic research study will help to find solutions for best practice. Implementing successful communication strategies will help to reach out to the patient community who seeks out best care practices and who know more from technological advances. The problem faced by health care personnel is the lack of a standardized tool for communication. When nurses attempt to give report to another nurse without a systematic way of providing the information, elements in patient care information are omitted leaving room for errors. Handoffs that do not occur at the patient’s bedside are faced with inefficiencies due to noisy environments, and communication exchange in this type of setting...
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...Catholic’s recruited congregation females committed to the care of the sick within religious group. The Lutherans followed and trained women to facilitate care to the unhealthy, and in 1863 the Red Cross Society, founded in Geneva, Switzerland, devoted a program goal of educating nurses to care for the wounded during the war (s). This program was a success and therefore was the beginning of the formal education process for professional nursing. These first program trained nurses were known as civil nurses there responsibility was to provide care to soldiers (Potter, 2009). Florence Nightingale (1820-1910) began her career in nursing after completing an educational program in Kaiserwerth, Germany at the age of 31. During this time war and disease was devastating the British Army. She was called upon by the government and volunteered her services as well as the services of 38 nurses to care for wounded and suffering soldiers in Turkey. Nightingale found the conditions in the army hospital appalling as well as the rate of death associated with disease and infection. She opposed the conditions and was met with opposition but continued to validate her claims of a cleaner environment. Her strategy was successful when given the...
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...conflict may be present in a work group? What are two methods for addressing/resolving such conflicts? Justify your rationale. Read "Challenges Facing PBL Tutors: 12 Tips for Successful Group Facilitation" by Azer from Medical Teacher (2005), located at http://www.fmhs.uaeu.ac.ae/ResearchGroups/MERG/tutoring/12tipsfacilitation2005.pdf Anytime a group of people works together, there is going to be conflict. We all come from different cultural and educational backgrounds. We all have different goals, though often toward the same end. Even with the same goal, there are so many “right” ways of accomplishing that goal. Like our Instructor, Anna Auler stated in Lecture 2, “As nurses lead teams of health care providers, they will truly understand that the role of group participants is vital to the group's success.” Everyone on the team needs to feel appreciated and heard. Devaluation, real or imagined, breeds resentment, which can lead to poor job performance and interpersonal conflict. Lack of communication is both a cause and symptom of a conflict. Lack of cohesion, team effort, and exclusion of individuals is also a sign of conflict within a group. The first step in conflict resolution is root cause analysis to determine if the cause is environmental (work load, supplies, atmosphere, etc), or interpersonal issues. If the cause is found to be the latter, ask the individual group members for input into changes that are required to resolve the problem. If these changes are not possible...
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...THEORY TO PRACTICE LITERATURE REVIEW A PAPER SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE NURS 5013 – THEORETICAL FOUNDATIONS IN THE GRADUATE SCHOOL OF THE PRAIRIE VIEW A&M UNIVERSITY COLLEGE OF NURSING BY HARSHAL THOMAS, BSN, RN HOUSTON, TEXAS March 3, 2014 DeMonica Junious, PhD, RN, CNE INTRODUCTION This paper is a systematic presentation of nursing theories based on literature review. The purpose of this paper is to describe how nursing theories are applied in administrative practice. It will help to generate further nursing knowledge. Nursing theory can help patients, managers and other healthcare professionals to recognize the unique contribution that nurses make to the healthcare service. The First stage is introducing the paper. The Second stage is the body of paper which consists of six different articles from pages three to eight. Each article starts with brief description about the study following with concise review of the selected theory. About who formulated the theory and also describes the components of the theory. The middle part of the article states the reasons for using the specific theory by the author. Also describing how the theory was used and illustrates the results of the study. The article ends with explaining how that particular theory can be used in my own nursing administrative practice. The Last stage is summarizing the paper and listing the references in alphabetical order. ...
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...Communication plays an important part of all therapeutic interventions in mental health nursing. Most importantly, knowledge and interpersonal skills, used by mental health nurses is to communicate with people with mental health issues. It also facilitates and develops a positive relationship between a nurse and a client. In mental Health nursing, Communication is the foundation of each intervention. To gain effective communication mental health nurses have to be experienced in using the communication tools. Listening has been referred as the core and more challenging skill. Through listening to a client, this gives them a chance to interact. There has been a report from number of studies...
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...The Case of the Disgruntled Nurses Introduction: At the board of directors’ meeting, board president received a letter from staff council of Oneida Home Health Agency (OHHA), highlighting various staff concerns and suggestions. Rachel Nelson, who had been hired as the executive director of OHHA, was shocked and angered to see the letter, since this was a clear violation of organizational hierarchy and brought her management skills into question. Rachel had replaced Chuck about two years ago, who left the agency in a bad financial position. Soon after her induction, she was joined by Annemarie as nursing director, replacing the previous director Dorothy who had resigned. Rachel and Annemarie had been trying hard to deal with the financial deficit and introduced systems to improve accountability, productivity, quality and efficiency of staff and their documentation. These systems and the intended changes were not viewed positively by some of the staff and started a conflict with the management. The differences grew and resulted in the above mentioned letter being sent directly to the board. Rachel recalled the events that had led to the current state of affairs. Problems and their causes: With a broad scope of problems at their hands, Rachel and Annemarie felt the need for changes in organization structure. They discussed the new organization with the staff and found a positive response. This demonstrates an important trait of an effective manager, who shares the information with...
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...Personal and Professional Health Care Communication Tara Clark HCS 350 October 7, 2013 Penny Horper Personal and Professional Health Care Communication Today’s environment of healthcare is both specialized and clinical. Health care communication is a vital component of health care for every patient. Because nurses have a greater responsibility, interaction with patient’s and families can often be hurried, leaving them feeling like they have many unanswered questions. Communication or therapeutic communication as defined by Ruesch (1961) in health care is “an interactive dynamic process entered into by nurse and client for the purpose of achieving identified health-related goals” (p. 175). Relevancy of Communication Health care communication involves many different aspects from both the sender and the receiver of the message. Health care communication is relevant with other health care professionals, patients, and families because it is vital in establishing a trusting, therapeutic, caring environment for everyone involved and can affect outcomes and satisfaction. A code of conduct defines acceptable and unacceptable behaviors for each organization and promotes a culture of collegiality and is essential for a work environment that strives to provide high-quality patient care. Collaborating with other health care professionals is relevant because it helps create a culture of teamwork and essentially helps provide the best care and leaves...
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