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Summary 3m

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CASE SUMMARY ANALYSIS
“ CAUSE-RELATED MARKETING : 3M AS A CORPORATE SPONSOR OF THE CANADIAN BREAST CANCER FOUNDATION”

I. LATAR BELAKANG PERUSAHAAN 3M adalah perusahaan fundamental berbasis ilmu pengetahuan yang menghasilkan ribuan produk imajinatif dan menjadi pemimpin dalam sejumlah pasar, dari perawatan kesehatan dan keselamatan jalan raya untuk produk kantor, abrasive dan perekat. kesuksesan perusahaan dimulai dengan kemampuannya untuk menerapkan teknologi yang seringnya adalah kombinasi dari beberapa tekhnologi ke arah yang tak ada habisnya untuk memenuhi kebutuhan pelanggan di seluruh dunia. 3M telah beroperasi di lebih dari 60 negara, dan pada tahun 2008 hasil total penjualan global 3M adalah $ 25 miliar, dan hasil penjualan internasional (non-AS) menyumbang $ 16,1 miliar. Produk 3M dijual hampir di 200 negara, dan perusahaan ini mempekerjakan 79.000 karyawan secara global. Di canada, 3M didirikan pada tahun 1951, dan kantor pusat Kanada terletak di london, ontario. perusahaan memiliki delapan fasilitas manufaktur di seluruh negeri dan mempekerjakan 1.800 karyawan. 3M dikenal untuk merek seperti post-it, scotch, scotch-Brite, scotchgard, nexcare, filtrete, dan scotchprint. Merek post-it termasuk diantaranya post-it notes, flag, easels, alat tulis (yaitu, flag pens) dan isi ulangnya. Nilai yang ingin diberikan oleh 3M yaitu berkomitmen pada komunitas dan menjadi bangga untuk mendukung komunitas di mana karyawan tinggal dan bekerja. untuk memastikan hal tersebut memiliki dampak besar, 3M berfokus pada giving strategy yang mencakup pendidikan, kesehatan dan pelayanan masyarakat dan seni. Empat nilai utama perusahaan termasuk memberikan investor tingkat pengembalian atau laba yang menarik dan berkelanjutan, pertumbuhan yang berkualitas; memuaskan pelanggan dengan kualitas unggul, nilai, dan layanan; menghormati lingkungan sosial dan fisik; dan menciptakan karyawan yang bangga menjadi bagian dari perusahaan.

II. RUMUSAN MASALAH 1. Bagaimana marketing plan yang akan dilakukan oleh 3M untuk tahun 2010 ?

III. SOLUSI ALTERNATIF 1. Tetap menggunakan strategi ditahun sebelumnya yaitu cause-related marketing dengan tetap bekerja sama dengan Canadian Breast Cancer Foundation (CBCF). 2. Menggunakan strategi konsep pemasaran yang baru yaitu green marketing concept.

IV. EVALUASI SOLUSI ALTERNATIF 1. Strategi cause-related marketing. Kelebihannya yaitu dapat membangun kesadaran merek, meningkatkan citra merek, memantapkan kredibilitas merek, mendorong perasaan merek, menciptakan kepekaan komunitas merek, dan menarik keterlibatan merek, yang mana hal ini sesuai dengan target pasar perusahaan yaitu para generasi milenial yang berusia 13-25 tahun. Kekurangannya yaitu strategi pemasaran ini dapat menjadi boomerang bagi perusahaan yaitu jika konsumen mulai mempertanyakan hubungan antara produk dan gerakan amal dalam kasus ini 3M menjadi sponsor CBCF, serta jika konsumen melihat perusahaan sebagai perusahaan yang melakukan kegiatan ini hanya untuk melayani kepentingannya sendiri (misalnya : untuk meningkatkan profit perusahaan) dan eksploitasi CBCF. 2. Strategi konsep pemasaran yang baru yaitu green marketing concept, yaitu pemasaran suatu produk yang diasumsikan sebagai produk yang ramah lingkungan. Oleh karena itu Green Marketing terdiri dari berbagai macam aktifitas termasuk modifikasi produk, perubahan dalam proses, pergantian packaging, bahkan perubahan pada promosi. Kelebihannya menghasilkan produk yang ramah lingkungan untuk memenuhi keinginan masyarakat yang peduli akan lingkungan dan kecintaan terhadap lingkungan akan membuat perusahaan menjadi lebih inovatif. Kekurangannya yaitu ketidakpercayaan konsumen dan masyarakat akan ketulusan perusahaan dalam mengimplementasikan Green Marketing. Hal ini terjadi karena manfaat bagi lingkungan sering bersifat tidak berbentuk (intangible). Selain itu konsep ini menjadi sulit digunakan ketika perusahaan tidak memiliki inovasi terhadap produk-produk ramah lingkungan dan anggaran biaya terkait implementasi strategi ini cukup tinggi.

V. KEPUTUSAN YANG DIREKOMENDASIKAN Berdasarkan hasil analisis kami, 3M tetap dapat menggunakan strategi cause-related marketing, hanya saja dalam pemilihan organisasi non-profit yang akan menjadi rekanan kerjasama dapat disesuaikan dengan target pasar produk yang ditawarkan, sehingga dapat meminimalkan bahkan menghilangkan asumsi yang dapat muncul pada konsumen yaitu kegiatan ini hanya untuk melayani kepentingannya sendiri yaitu untuk meningkatkan profit perusahaan dan eksploitasi lembaga atau organisasi non-profit tertentu jika keterkaitan atau hubungan antara produk yang dijual dengan lembaga atau organisasi yang dipilih untuk menjalin kerjasama dirasa tidak memiliki kecocokan atau tidak ada hubungannya.

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