...probation period (management six months). All employees are subject to meet set criteria by their final review sign off in areas of:- * CPL on line training. Training in basic skills such as Safety at Work, Food Safety and Fire Awareness. Subject to minimum pass levels within these courses. * Measurements against minimum levels of absence, lateness and conduct. * Satisfactory references Employees are offered training and support through mentoring and regular reviews during this period in order to understand and achieve minimum levels in the above. Pay and Reward- Tenpin offers staff benefits and training to exceed minimum pay, currently above statutory minimum wage. These include:- * Completion of one of four basic pins to achieve minimum requirement, however staff that become multi-trained achieve Higher Grade Duty (HGD) of 25p per hour once successful and signed off by training mentor and manager. * Bonus payments scheme of successful achievement of 9/10 or higher of customer satisfaction review (Mystery Bowler, MB) measured against engagement and customer service on weekly basis. * Tenpin Treats gateway is available to all employees during probation and beyond allowing discounts, benefits and cashback on purchases and usage of the gateway. * Pension contributions dependent on minimum statutory income and additional optional top up. External Eligibility to work- New employees must meet legal employment requirements...
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...A Study of Middle Grades Students’ Reading Interests, Habits, and Achievement Nichole Lynnette Smith A dissertation submitted to the faculty of the University of North Carolina at Chapel Hill in partial fulfillment of the requirements for the degree of Doctorate of Education in the School of Education. Chapel Hill 2009 Approved By: Dr. Barbara Day Dr. Frank Brown Dr. Sandra Hughes-Hassell Dr. Teresa Petty Dr. Xue Lan Rong i © 2009 Nichole Lynnette Smith ALL RIGHTS RESERVED ii ABSTRACT Nichole Lynnette Smith: A Study of Middle Grades Students’ Reading Interests, Habits, and Achievement (Under the direction of Dr. Barbara Day, Advisor) Reading has become an area of concern among the American culture in the past decade. The amount of time the American public spends reading is declining quickly, and its most frequent drop has been among its youngest readers, elementary school students (National Endowment for the Arts, 2004). McKool’s (2007) research has found that there is a “strong relationship between the amount of out-of-school reading a student engages in and his or her success in school” (p. 111). It has also been found that students’ academic levels do not remain the same with no growth, but their academic levels actually drop if they do not read in their free time (Hughes- Hassell & Lutz, 2006). The current literature focuses on younger students, especially those in elementary school. The purpose of this study was to investigate potential differences of what influences...
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...Media and Young Children’s Learning VOL. 18 / NO. 1 / SPRING 2008 39 Media and Young Children’s Learning Heather L. Kirkorian, Ellen A. Wartella, and Daniel R. Anderson Summary Electronic media, particularly television, have long been criticized for their potential impact on children. One area for concern is how early media exposure influences cognitive development and academic achievement. Heather Kirkorian, Ellen Wartella, and Daniel Anderson summarize the relevant research and provide suggestions for maximizing the positive effects of media and minimizing the negative effects. One focus of the authors is the seemingly unique effect of television on children under age two. Although research clearly demonstrates that well-designed, age-appropriate, educational television can be beneficial to children of preschool age, studies on infants and toddlers suggest that these young children may better understand and learn from real-life experiences than they do from video. Moreover, some research suggests that exposure to television during the first few years of life may be associated with poorer cognitive development. With respect to children over two, the authors emphasize the importance of content in mediating the effect of television on cognitive skills and academic achievement. Early exposure to age-appropriate programs designed around an educational curriculum is associated with cognitive and academic enhancement, whereas exposure to pure entertainment, and violent content in particular...
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...UNDERSTANDING LEARNING – STUDY NOTES WHAT IS LEARNING? * Reflective teaching * Classroom experience * Technical teaching * Knowledge about learning * Reflective teaching * Classroom experience and knowledge about learning provide students with a constructive learning environment * Understanding learning * Individual differences, Learning theories, Managing learning in classrooms, Teachers * Constructivist – refers to the idea that learners construct knowledge for themselves; each learner individually (and socially) constructs meaning as he or she learns. * Humanist – a philosophical and ethical stance that emphasizes the value and agency of human beings, individually and collectively, and generally prefers critical thinking and evidence (rationalism, empiricism) over established doctrine or faith (fideism). * Cognitivist – believe that learning is a change in individuals' mental structures enabling them to show changes in behaviour. It is based on the thought process behind the behaviour. * Behaviourist – believe that learning takes place when knowledge is separated into smaller bits. Students are rewarded for successful answers. Instruction focuses on conditioning the learner's behaviour. Learning involves repetition and association and is highly mechanical. Behaviourist leaning teachers focus on a new behavioural pattern being repeated until it becomes automatic. *...
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...PROJECT REPORT ON EVENT MANAGEMENT: GOING BEHIND THE SCENES SUBMITTED BY MEHUL DAK TYBMS (SEM V) – 2008-09 ROLL NO – 5419 UNDER THE GUIDANCE OF PROF. RICHA JAIN DATE OF SUBMISSION: 14TH JANUARY, 2009 THAKUR COLLEGE OF SCIENCE & COMMERCE KANDIVALI (EAST), MUMBAI- 400 101 DECLARATION I, MEHUL DAK, of Thakur College of Science & Commerce, of TYBMS (SEM V) hereby declare that I have completed this project on Event Management in the academic year 2008-09. The information submitted is true and original to the best of my knowledge. _________________ Signature of Student CERTIFICATE I, Prof. Richa Jain, hereby certify that MEHUL DAK, of Thakur College of Science & Commerce, of TYBMS (SEM V) has completed the project on Event Management in the academic year 2008-09. The information submitted is true and original to the best of my knowledge. ________________________ ________________________ Signature of Project Co-ordinator Signature of the Principal of the college/ institution ACKNOWLEDGEMENT I would like to express my deep and sincere gratitude to my project guide, Prof. Richa Jain, who not only motivated me to take up this distinctive topic for project study, but also provided timely help and information, despite her busy schedule and commitments. This project would not have been successful without her incredible help, genius guidance and cheerful encouragement. I would...
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...AN INTERNSHIP REPORT ON STRATEGIES & PROCEDURES OF FUND COLLECTION AND ITS PERFORMANCE ANALYSIS: A STUDY ON EXIM BANK BANGLADESH LIMITED, KHULNA BRANCH . The Report is Submitted as a Partial Fulfillment of the Requirement of Bachelor of Business Administration SABYASACHI BOSU ID NO: BBA-060160259 DEPARTMENT OF BUSINESS ADMINISTRATION NORTHERN UNIVERSITY BANGLADESH JANUARY 15, 2010 AN INTERNSHIP REPORT ON STRATEGIES & PROCEDURES OF FUND COLLECTION AND ITS PERFORMANCE ANALYSIS: A STUDY ON EXIM BANK BANGLADESH LIMITED, KHULNA BRANCH The Report is Submitted as a Partial Fulfillment of the Requirement of Bachelor of Business Administration | |SUBMITTED BY: |UNDER THE SUPERVISION OF: | | | | | | |Sabyasachi Bosu |Md. Faruk Hossain | | |ID NO-BBA060160259 |Lecturer in Finance | | |Department of Business Administration |Department of Business Administration | | |Northern University Bangladesh ...
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...appointed by competent authority to administer the estate of a deceased person when there is no executor; (b) "codicil" means an instrument made in relation to a will, and explaining, altering or adding to its dispositions, and shall be deemed to form part of the will; 3* [(bb) "District Judge" means the Judge of a principal Civil Court of original jurisdiction;] (c) "executor" means a person to whom the execution of the last will of a deceased person is, by the testator's appointment, confided; 4* [(cc) "India" means the territory of India excluding the State of Jammu and Kashmir;] (d) "Indian Christian" means a native of India who is, or in good faith claims to be, of unmixed Asiatic descent and who professes any form of the Christian religion; (e) "minor" means any person subject to the Indian Majority Act, 1875 (9 of 1875.), who has not attained his majority within the meaning of that Act, and any other person who has not completed the age of eighteen years; and "minority" means the status of any such person; ---------------------------------------------------------------------1 The Act has been extended to Berar by the Berar Laws Act, 1941 (4 of 1941) and to Manipur by the Union Territories (Laws) Amendment Act, 1956 (68 of 1956). Extended to and brought into forco in Dadra and Nagar Haveli (w.e.f. 1.7.65) b Reg. 6 of 1963, s. 2 & Sch. I. 2 The words...
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...IMPROVING CUSTOMER SATISFACTION; CASE TIGER AIRWAYS Thesis Ngo Thi Kim Cuong Degree Programme in International Business International Marketing Management Accepted __.__._____ ______________________________ SAVONIA UNIVERSITY OF APPLIED SCIENCES Business and Administration, Varkaus Degree Programme, option Degree Programme in International Business, International Marketing Management Author Ngo Thi Kim Cuong Title of study IMPROVING CUSTOMER SATISFACTION; CASE TIGER AIRWAYS Type of project Date Pages Thesis 19/05/2011 94+ 7 Appendices Supervisor of study Executive organization Virpi Oksanen Tiger Airways Group Abstract The main objective of the thesis was to assess the level of customer satisfaction of the airline company Tiger Airways, which is a low-cost airline with a considerable number of dissatisfied customers. In the study the theories of customer satisfaction were reviewed for providing solutions for the airline to reduce the number of discontented customers. To analyze the current situation of the airline company’s customer satisfaction the quantitative research method was used. The research material was collected by online questionnaires and an open interview on the Internet. The survey was directed both to the customers and the employees of Tiger Airways. In addition, secondary data was used in the study. The theoretical framework consists of a literature review on customer satisfaction, the research method and a review on the airline management. The results...
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...Unlock your verbal edge for success Dr. J. Michael Bennett with Paul R. Scheele Million Dollar Vocabulary Million Dollar Vocabulary Playbook The course manual is for your personal use only and is to be used with the six audio recordings from the Million Dollar Vocabulary Personal Learning Course. All worldwide rights are reserved and exclusively owned by Learning Strategies Corporation. No part of this publication may be reproduced or distributed in part or in whole in any form or by any means, or stored in a database or retrieval system, without the prior written permission of Learning Strategies Corporation. Copyright 1999 by Learning Strategies Corporation “Paraliminal,” “Natural Brilliance,” “PhotoReading,” “EasyLearn,” “Personal Celebration,” and “Accelements” are exclusive trademarks of Learning Strategies Corporation worldwide. “Spring Forest Qigong” is a registered trademark of Chunyi Lin. “Diamond Feng Shui” and the Diamond Feng Shui Diamond are trademarks of Marie Vyncke-Diamond. ISBN 13: 978-0-925480-64-4 ISBN 10: 0-925480-64-9 FIRST EDITION June 1999 Printed in the United States of America For coaching and additional support, visit our online Discussion Forum at www.LearningStrategies.com Learning Strategies Corporation Innovating ways for you to experience your potential 2000 Plymouth Road Minnetonka, Minnesota 55305-2335 USA Toll-Free 1-888-800-2688 • 1-952-767-9800 Fax 1-952-475-2373 Mail@LearningStrategies.com www.LearningStrategies.com v042507 ...
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...Coping with Continuous Change in the Business Environment CHANDOS KNOWLEDGE MANAGEMENT SERIES Series Editor: Melinda Taylor (email: melindataylor@chandospublishing.com) Chandos’ new series of books are aimed at all those individuals interested in knowledge management. They have been specially commissioned to provide the reader with an authoritative view of current thinking. If you would like a full listing of current and forthcoming titles, please visit our web site www.chandospublishing.com or contact Hannah Grace-Williams on email info@chandospublishing.com or telephone number +44 (0) 1993 848726. New authors: we are always pleased to receive ideas for new titles; if you would like to write a book for Chandos, please contact Dr Glyn Jones on email gjones@chandospublishing.com or telephone number +44 (0) 1993 848726. Bulk orders: some organisations buy a number of copies of our books. If you are interested in doing this, we would be pleased to discuss a discount. Please contact Hannah Grace-Williams on email info@chandospublishing.com or telephone number +44 (0) 1993 848726. Coping with Continuous Change in the Business Environment Knowledge management and knowledge management technology ANTONIE BOTHA DERRICK KOURIE AND RETHA SNYMAN Chandos Publishing Oxford · England Chandos Publishing (Oxford) Limited TBAC Business Centre Avenue 4 Station Lane Witney Oxford OX28 4BN UK Tel: +44 (0) 1993 848726 Fax: +44 (0) 1865 884448 Email:...
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...7 2. Self-esteem, Performance and Stress …………………………….. 16 3. Self-esteem, Performance and Change ……………………….….. 16 4. Stability Zones …………………..……………………………….. 18 5. The Coping Cycle ……………..…………………………………. 21 6. Quality Management …………………………………………….. 26 7. Forces of Change ………………………………………. ..……... 32 8. Kinds of Organizational Change …………………………....……. 37 9. Dealing with Resistance to Change ……….………….……..…… 41 10. Methods of Overcoming Resistance to Change …………………. 43 11. Comparison Between Leadership and Management …………….. 57 12. Three Leadership Patterns, their Location in the Organization and Their Skill Requirements ……………………………….…… 61 13. Hersy and Blanchard’s Situational Leadership Model: Defining Maturity and Four Leadership Styles…………….…..… 65 14. Relationships in the LPC Contingency Mode ……………………. 69 15. Casual Relationship for Supportive Leadership on Subordinate Effort ……………………………………………………………... 74 16. Casual Relationship of Effects of Directive Leadership Behaviour on Subordinate Effort ……………………………………………. 76 17. Path-Goal of Leadership ………………………………………….. 77 18. Application of the Path-goal Model to Six Situations...……..…… 78 19. Specific Substitutes and Neutralizers for Supportive and Instrumental Leadership ……………………………………….… 81 20. Casual Relationships in the Multiple Linkage Model .…………... 83 Page 21. Conditions Affecting the...
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...Introduction To Public Administration–MGT111 VU LESSON 01 INTRODUCTION 1. 2. 3. 4. 5. 6. 7. The course on Public Administration/Management has following objectives: Understand the concept of public administration/ management/organization Understand the evolution of the concept of public administration and its importance Understand the role of government Understand the role and core functions of public manager Understand the structure of government /organizations Create understanding about the skills required by the public manager in imparting duties Understand the changing role of government and role of public managers. Importance of Course: The course on public administration/management is important as every citizen must understand the functioning of government. Besides, whether one works in private or public organization, or one is doing ones own business or whatever the profession, this course is useful as it helps understand organizations and their functioning. It also helps us understand the environment in which we are working. Introduction: definitions, concepts & setting At the end of lecture the students should be able to understanding: • The meaning of PA • The practice of public administration (PA) • Public administration as a subject of study • Definition of Public administration • Public administration, democracy and rights of citizens The Meaning The word ‘administration’ has been derived from Latin words ‘ad’ = to and ‘ministiare’ = serve and ‘Public’ =people...
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...shoes Table of content Executive Summary……………………………………………………….3 Background and Introduction...................................................................... 5 The Vision Statement................................................................................. 6 The mission statement.................................................................................. 7 Organization Culture and core values...........................................................7 The Leadership....………………………………….………………………9 HR Requirements and Team……..…………….………………………… 11 Possible challenges. …………………………………………………..… 13 Marketing Mix…………………………………………………………….17 SWOT Analysis..………………………………………………….…….. 20 PEST Analysis…………………………………………………………... 21 Product Analysis and Function………………………………………….. 23 Financial Planning……………………………………………………….. 28 Business Model …………………………………………………………… 41 Conclusion………………………………………………………………….42 Reference ………………………………………………………………….43 Executive Summary Global Fashion & Designer Shoes (GFDS) is a shoe company that is originated and located in the United States. It is a newly formed footwear and apparel company that is designed to take the footwear industry to a whole new level. The target market for the company is men, women and young people. Some of brand name products include men’s dress shoes, women’s dress shoes, Sports and casual shoes such as Nike, Adidas, New Balance, Reebok, Sketchers, US Polo, Jordan, Pumas, Kenneth...
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...A BRIEF CONTENTS PART 1 • GETTING STARTED 1. Becoming a Public Speaker 2. From A to Z: Overview of a Speech 3. Managing Speech Anxiety 4. Ethical Public Speaking 5. Listeners and Speakers 1 2 8 1 4 23 30 PART 2 • DEVELOPMENT 6. Analyzing the Audience 7. Selecting a Topic and Purpose 8. Developing Supporting Material 9. Locating Supporting Material 10. Doing Effective Internet Research 1 Citing Sources in Your Speech 1. 36 37 49 57 64 73 83 PART 3 • ORGANIZATION 1 Organizing the Speech 2. 1 Selecting an Organizational Pattern 3. 1 Outlining the Speech 4. 92 93 103 1 10 PART 4 • STARTING, FINISHING, AND STYLING 15. Developing the Introduction and Conclusion 16. Using Language 1 22 1 23 1 31 PART 5 • DELIVERY 1 Choosing a Method of Delivery 7. 18. Controlling the Voice 19. Using the Body 1 39 1 40 1 44 1 48 PART 6 • PRESENTATION AIDS 20. Types of Presentation Aids 21. Designing Presentation Aids 22. A Brief Guide to Microsoft PowerPoint 154 155 161 164 PART 7 • TYPES OF SPEECHES 23. Informative Speaking 24. Persuasive Speaking 25. Speaking on Special Occasions 1 74 1 75 188 21 7 PART 8 • THE CLASSROOM AND BEYOND 230 26. Typical Classroom Presentation Formats 27. Science and Mathematics Courses 28. Technical Courses 29. Social Science Courses 30. Arts and Humanities Courses 31. Education Courses 32. Nursing and Allied Health Courses 33. Business Courses and Business Presentations 34. Presenting in Teams 35. Communicating in Groups 231 236 240 243 246 248 25 1 253 258...
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...[pic] Christian Relationships Unit 1: Worship 1. Preliminary concerns 1.1. Misconceptions about worship The first popular misconception is that ‘worship is singing’. We treat ‘worship’ and ‘singing praises’ as synonymous terms. We speak as if they are the same thing. To reduce worship to singing is to dilute the biblical concept of worship in a way that is grossly irresponsible. It reduces the richness of biblical worship to one of its components. Yet when many Christians today commonly speak about worship, they mean nothing more than ‘singing’. |When you think or speak of worship, do you automatically associate it with ‘singing worship songs’? Is this the common usage| |in your church? If so, how do you think this fault crept into your vocabulary? | | | There are probably many ways this misconception has crept into our language and our thought. One key factor is that we have tended to label Christian music as ‘worship’, and we often call the person who leads the singing in our churches ‘the worship leader’. Unfortunately, this has caused us to equate worship with singing. A second misconception is that ‘worship is something we do on special occasions’. Worship is what we do when we gather with God’s people. The activities that make...
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