Supply Chain Management

In: Business and Management

Submitted By Tassja21
Words 3092
Pages 13
This report is engendered to analyze the functions, procedures and operations that Canadian Freightways participate in order to sustain synergy between CF and its customers, its views on outsourcing, as well as the efficiency of its operations. However the real question is; is CF taking all possible measures to fully satisfy their customer’s requirements? Are there areas within CF’s internal controls that could be altered in order to improve and provide a better experience for their customers? If not, what are the externa factors and how could outsourcing be used to capitalize on these areas of structural weakness? In addition to establishing possible solutions an examination of Canadian Freightways practices will be analyzed to determine what steps are taken to resolve all barriers of customer fulfillment, and in addition a breakdown of a make or buy analysis will define Canadian Freightways approach to outsourcing. This report will also include an evaluation of the approaches CF takes to ensure effective and efficient operations and how these activities deliver customer value. Finally a few suggested recommendations will be produced to help improve the organization’s customer fulfillment and overall success.
Canadian Freightways and Outsourcing
Why must Canadian Freightways outsource and what are benefits to having work operations and product production completed “in-house” (Make or buy decisions Investopia) rather than by another company? When analyzing this question it’s appropriate to consider the make or buy analysis for a company and its potentiality for outsourcing a segment of its operations or insourcing it. Make or Buy is deciding whether making a product or service needed to operate or make money over buying a product or service from a different company would be beneficial and time/cost efficient. Companies often outsource to…...

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