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CARIBBEAN EXAMINATIONS COUNCIL
Caribbean Advanced Proficiency Examination®

CAPE®

MANAGEMENT OF BUSINESS SYLLABUS
Effective for examinations from May-June 2013

CXC A27/U2/13

Published by the Caribbean Examinations Council All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means electronic, photocopying, recording or otherwise without prior permission of the author or publisher. Correspondence related to the syllabus should be addressed to: The Pro-Registrar Caribbean Examinations Council Caenwood Centre 37 Arnold Road, Kingston 5, Jamaica Telephone Number: + 1 (876) 630-5200 Facsimile Number: + 1 (876) 967-4972 E-mail Address: cxcwzo@cxc.org Website: www.cxc.org Copyright © 2013 by Caribbean Examinations Council The Garrison, St Michael BB14038, Barbados

CXC A27/U2/13

CXC A24/U2/12

Contents
INTRODUCTION .................................................................................................................................. i RATIONALE ......................................................................................................................................... 1 AIMS .................................................................................................................................................. 1 SKILLS AND ABILITIES TO BE ASSESSED .............................................................................................. 2 STRUCTURE OF THE SYLLABUS .......................................................................................................... 3 UNIT 1: MANAGEMENT PRINCIPLES AND PROCESSES MODULE 1: BUSINESS AND ITS ENVIRONMENT .............................................................. 4 MODULE 2: THE MANAGEMENT OF PEOPLE ................................................................... 9 MODULE 3:

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