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System Evaluation

In: Computers and Technology

Submitted By Greematc
Words 752
Pages 4
System Evaluation Paper

By: Matthew Greenwell

Class: IT-205

Professor: Dr. Regina Henry

Date: 6-22-2014

Selling business to customers in the armored transportation industry is very difficult. Has anyone ever noticed that you never see commercials for Brinks, Loomis or GARDA. You never hear a radio advertisement or see an add on the internet telling you about the about the benefits of armored transportation. If you are lucky you may see a glimpse of one on the silver screen. Twenty years ago the entire armored transportation business was done through word of mouth and generally face to face. Sales reps would travel to customer locations and speak with customers face to face about the benefits of armored transportation. This built a tremendous bond between businesses and armored carriers even to the point that both the armored carrier and their customers changed their own policies and procedures for one another even if that decision didn't make sense for their business model. In 2007 the recession hit the economy hard and businesses both big and small were trying to find new ways to save money which brought about a major change in the armored transportation industry because pricing became the number one priority to all customers. The major armored transportation carriers never had to really adapt to business before this event and they are now franticly trying to keep up with the changes that are happening every day. The way that customers are being brought into the armored industry is changing forever. With the digital age at full speed ahead the sales representatives of the armored transportation industry now have access to sales system tools such as online videos, secure e-documents include e-sign, web conferences all of which saves tremendous costs and increases sales margins, Web videos created for customers are in easy way for

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