System Improvements

In: Business and Management

Submitted By gwilli1234
Words 1042
Pages 5
System Improvements
Gregory Williams

INF 630

Dr. Steven Pierce

2 August 2013

Given our understanding of the current system’s scope, problems, and opportunities, we can now establish system improvement objectives (Whitten & Bentley, 2007). The purpose of this task is to establish the criteria against which any improvements to the system will be measured and to identify any constraints that may limit flexibility in achieving those improvements. The criteria for success should be measured in terms of objectives. Objectives represent the first attempt to establish expectations for any new system. In addition to identifying objectives, any known constraints must also be identified. Constraints place limitations or delimitations on achieving objectives. Deadlines, budgets, and required technologies are examples of constraints (Whitten & Bentley, 2007).
The history of information systems coincides with the history of computer which emerged in the late twentieth century. It is an academic/professional discipline bridging the business field and the well-defined computer science field (Whitten & Bentley, 2007). This process contains a theoretical foundation with more common legacy to include people, procedures, data, software, and hardware that is used to gather and analyze digital information.
The nature of the information system that I have selected is Internal and External System Users. The reason why I chose both of these is because I have worked on both sides. Internal System Users are employees of the businesses for which most information systems are built. These users make up the largest percentage of information system users in most businesses. Internal System Users are: Clerical and service, technical and professional staff and supervisors, middle managers, and executive managers. Clerical and service workers perform most of…...

Similar Documents

"Internal Factors Within the Educational System Are the Primary Reason for the Improvement in Girls' Achievement" Discuss.

... the improvements of a girl's achievement. Recently schools have more positive female role models such as teachers and head teachers. Women that are such high up in authority are a real role model in showing girls that if they have ambitions and try hard, they can achieve them. A female teacher is a very important role model within the education system because if you want to become a teacher, you must go through a lengthy and successful education in able to achieve that. On the other hand it could be said that the changes in the family is one the main reasons for a change in the girls' achievements Since the 1970's there have been various reasons as to why there have been so many changes within the family, for example: an increase in divorce rates, an increase in lone-parent families and smaller families. With the numbers of lone parent families increasing this means that females will become head of the family and they will have to take on the breadwinner role, this encourages them to do well in school and when they leave it erges them on to go out and earn a living in a well paid job just like the husband would do in a traditional nuclear family. School work has changed quite alot with it now been that most subjects are mainly taken up of coursework and the odd exam, especially at GCSE level. This however favours the girls but disadvantages the boys. Sociologist Steven Gorard (2005) found that the gender gap was quite consistent until 1988-9, at this point then the GCSE...

Words: 1361 - Pages: 6

Self Improvement

...Many people have goals, dreams or ambitions but do not know how to go about achieving them. They may have thought about what would make up self improvement and their ideal life, but have no idea how to even begin to make the plans and take the actions required to make them a reality. If you ask a successful person about what made him reach his goal in life; he would most probably portray the importance of self improvement, motivation and self esteem. It is certain that you will have to face many problems in life, but to overcome them, you need to count on personal development and motivation. When it comes to self esteem improvement, you need to first realize your strengths and weaknesses. Self improvement and success go hand in hand. Self improvement and motivation are two of the most important things that you need to consider if you are thinking of excelling in your life. A majority of the problems in our life arise due to the lack of motivation and great emotional depression. To contribute to self improvement, you can get motivated by changing your mindset altogether. Self-Improvement Many people work toward something in order to improve themselves. This act of aiming toward something in order to achieve it is called setting a goal. Achieving goals usually improves the person who is setting them. Not abandoning the goal teaches the person discipline, and achieving the goal will improve the person as well. During this school year, I would like to improve...

Words: 469 - Pages: 2

Process Improvement

.... The team begins the Plan-Do-Check-Act Cycle here, using the | | cause-and-effect diagram or brainstorming tools to generate possible reasons | | why the process fails to meet the desired objective. | | | Step 9: | Develop a plan for implementing a change based on the possible reasons for | | the process’s inability to meet the objective set for it. | These root causes were | | identified in Step 8. The planned improvement involves revising the steps in the | | simplified flowchart created after changes were made in Step 4. | | Step 10: | Modify the data collection plan developed in Step 5, if necessary. | | Step 11: | Test the changed process and collect data. | | | Step 12: | Assess whether the changed process is | stable . As in Step 6, the team uses a | | control chart or run chart to determine process stability. If the process is stable, | | the team can move on to Step 13; if not, the team must return the process to its | | former state and plan another change. | | | | Step 13: | Assess whether the change | improved the process. | Using the data collected in | | Step 11 and a histogram, the team determines whether the process is closer to | | meeting the process improvement objective established in Step 1. | If the | | objective is met, the team can progress to Step 14; if not, the team must decide | | whether to keep or discard the change. | | | | Step 14: | Determine whether additional process......

Words: 1460 - Pages: 6

Performance Improvement

...The Performance Improvement Cycle The Performance Improvement Cycle is an important element to the overall improvement of quality healthcare. In my opinion the process within the cycle that I consider the most important is the process of analyzing and comparing internal/external data. An example of this was given in the book where the hospital continuously monitored the delinquent health record rate. After doing this research they reached a benchmark which can also be called a standard of performance that the hospitals works to maintain. The successes and failures that come from working toward these standards allows the healthcare facility or hospital to improve on all aspects of healthcare performance. During the process of the performance improvement cycle the part where the most errors occured, in my opinion, has to be between the design and redesign process/education and the implement process/education time of the cycle. Like in any part of business, education or a creative venture I think the design and redesign process is a long period of indecision, agreements and disagreements. The implementation process/education can come with a lot of mistakes because you don't know what is going to work until you start to put it into effect. Educating your staff can pose a lot of challenges as well because every thing is brand new and needs to mastered. I think these errors can be avoided by implementing the changes slowly as well as having staff training sessions on a...

Words: 284 - Pages: 2

Improvement Plan

...ENGLISH SKILLS 1 English Year 1 IMPROVEMENT PLAN 2013-2014 Improvement Plan | | Assignment: Hand in an improvement plan, based on how you are going to improve your English. Include all parts (1, 2, 3, 4) in your report. Make sure it is clearly written. Hand-in via Ephorus. PART 1: THE LEARNER Introduction- Personal Background and Expectations (200 words) 1. Individually make notes on how you have been learning languages (all Modern Foreign Languages). What is your personal background in language exposure and study? What have been successful techniques of learning for you? (Think for example about how you were taught French, Spanish or German; each tutor will have had a different teaching method. Which was the most effective or pleasant for you) What do you like to focus on when studying English? What don’t you like to work on when studying English? 2. Write a brief outline of your expectations of this course – what you expect to learn, what you expect your role to be, what learning aims you will set yourself, how you can apply lesson content to your self-study as a language student and as a prospective language teacher. PART 2: SELF - REFLECTION Self-Reflection (150 words) Looking at the results of the DIAGNOSTIC test we did in week 1 decide which skill(s) you should practice most/give priority to. What are your strengths and weaknesses when it comes to (learning) English? PART 3: THE PLAN Plan for maintaining/improving...

Words: 1160 - Pages: 5

Continuous Improvement

...Continuous Improvements Concept of Continuous Improvement Filed under: Management of Process Quality, Structures and Teams — Tags: continuous improvement, employee involvement, Kaizen, operator ownership, SPC — Nameer @ 8:00 pm Continuous improvement is based on a Japanese Concept called Kaizen, is the philosophy of continually seeking ways to improve operations. It invloves identifying benchmarks of excellent practices and instilling a sense of employee ownership of the process. The focus can be on: * Reducing the length of time required to process requests for loans in bank * The amount of scrap generated at a milling machine or the number of employee injuries. * Continuous improvement can also focus on problems with customers or suppliers, such as customers who request frequent changes in shipping quantities and suppliers that to maintain high quality. The bases of the continuous improvement philosophy are the beliefs that virtually any aspect of an operation can be improved and that the people most closely associated with an operation are in the best position to identify the changes that should be made. Consequently, employee involvement plays a big role in continuous improvement programs. Getting Started with Continuous Improvement Instilling a philosophy of continuous improvement in an organization may be a  lengthy process, and several steps are essential to its eventual success. 1. Train employees in the methods of statistical process control...

Words: 347 - Pages: 2

Interpersonal Improvement

...M1A3 Goals Identification and Reality Assessment Worksheet 1. Describe a goal for interpersonal improvement in your personal life. Be sure to explain the following: * What aspects of your own interpersonal communication skills would you like to improve? * How far are you from attaining this goal? * Do you think this goal is set too high or too low? Why, or why not? * How long will it take me to attain this goal? * If the goal will take a long time to attain, could you set smaller goals that you could attain while still working toward your bigger goal? * How will you benefit from successfully attaining your goal? My personal goal is to be able to communicate my feelings more often. I think it will take me a few months to successfully attain this goal because I’ve been so closed off for so long. I do not think my goal is set too high or too low because I believe it is a reasonable goal to achieve if I continue to express myself verbally. I will benefit from this goal because communication is key, not only in relationships, but in life. If I have trouble communicating to others I will not succeed. When an issue arises I will have the confidence to address it to the other person(s) and discuss it without feeling judged or belittled. 2. Describe a goal for interpersonal improvement in your academic life. Be sure to explain the following: * As an online student, what areas would you like to improve to help you be a more successful...

Words: 655 - Pages: 3


...Ramesh Wagle ENG 010 Prof. Dodson Nov 10, 2014 NE # 4 (F) Self – Improvement I have chosen three words that are important for my self – improvement. Those are Social anxiety, Patience, and hard work. I realize I have social anxiety, but I know it is due to my low self-esteem and self-confidence. I want to talk to people, have conversations with other people. I am perfectly comfortable in conversation if I know that I am accepted and not just being a burden to them. The problem is my mind is telling me if I say one word to anybody, they’re going to laugh. Not having patience on me is my life weakness. I want to have patience, so that I can think and do more things better than doing it worst without tolerance. Trying to be a hard worker is never easy for me. I am a college student without having a hard work experience. In my life I just did not want to do anything hard. I need to improve Social anxiety, Patience, and hard work to be a successful man. I selected the second one because it has great impact on me. And I have improved it by my mistakes. I almost lost my life because I did not have patience on me. About a one year ago I went to the grocery store to pick up a few things...

Words: 484 - Pages: 2

Performance Improvement

...Performance Improvement: Joint Care Center Matthew Arless State University of New York Plattsburgh Blood loss in a total joint replacement surgery may subject the patient to allogeneic blood transfusion. This places a patient at risk for the potential of transfusion reactions, graft-versus-host disease, hyperkalemia, fluid overload, and infections.( Qintong 2014) Not to mention the fact that most patient’s satisfaction or even more significant avoidance of the surgery increases with the fear of receiving an allergenic blood transfusion. This in all sense and purposes is an organ transplant. Cost of an allogeneic blood transfusion and having a sufficient blood supply are also a factor. Reduction of blood transfusions post operatively is an area that presents an opportunity for improvement here at the Joint Care Center Champlain Valley Physician Hospital. The procedure that was traditionally implemented by most of the orthopedic surgeons at Champlain Valley Physician Hospital to reduce blood loss was with the use of a tourniquet during surgery to slow the loss of blood and the implementation of an auto transfusion device. This auto transfusion device would collect blood draining from the surgical site into a device that the nurses would then have to attach a PALL filter to for re-infusion back into the patient. This procedure would be treated under the transfusion protocol, using up valuable nursing time and with the added expense of the devices and restriction of the...

Words: 929 - Pages: 4


...SELF-IMPROVEMENT 1 November 2015 I believe that the most valuable concepts to influence my personal developmental plan are adaption innovation (AI) theory and team roles. I learned from the electronic cognitive preference estimator that I am moderately adaptive on the continuum. I prefer more structure being moderately adaptive compared to someone who is an innovator. It is important to know where I am on the continuum and to understand my preferred approach to problem solving. I learned that from the electronic assessment that I am an executor for team roles and pride myself on the ability of completing objectives professionally. Effective leaders that understand and who can manage this diversity should end up with the best possible solution for Problem A if they can keep their team away from Problem B. For example, if I am aware of my preferred style and where others on my team fall on the continuum, I should be able to effectively manage conflict and obtain optimal performance out of everyone. It is also just as important to understand and see how others view me in relation to where we all fall on the continuum. For example, the further two people are on the continuum the greater the chance may be for conflict to arise, but also chance for greater diversity. I found the discussion of Problem A versus Problem B to be very interesting. Problem A is the task or problem that needs to be solved. Problem B can occur when two or more people are present to solve...

Words: 665 - Pages: 3

Continuous Improvement

... caused minimal losses or areas that were beyond the control of the business could be ruled out. Equipment such as the point of sale system used was recognised as only a small contributing factor towards the problem because if the system is used correctly it is a failsafe procedure. Deliveries were another area ruled out due to the fact they are beyond the control the business and it is rare that deliveries are late or incorrect. As reported earlier, the Ishikawa identified three areas that need attention immediately:    Method (Defects in a process) People (Dishonest staff) Environment (Lack of or minimal security) To scrutinise these three areas further additional data was requested and arranged into further tools of continuous improvement. 5 Flowchart: Deliveries Contact Supplier & Reorder Start Receive delivery at old shop Check delivery against invoice NO YES Store in stockroom Is stock for new shop? YES Is order correct? NO NO Is stock required at new shop? YES Transport stock to new shop Enter stock into IDEAL Retail End Sell product Stock shelves 6 Description and Findings: From developing a flow chart of the process from when a product is received via a delivery until it is sold it was clear there were areas within the process that presented opportunities for stock to go missing. After a delivery is received there is a period where stock that is for the new bottle shop is stored in a stockroom......

Words: 2264 - Pages: 10

Process Improvement

... valuable employees that felt like their voices weren’t being heard. They failed to “remove barriers that robbed people of their right to pride of workmanship.” (Deming, 1987, p. 8). Toyota’s structure in the U.S., that did not support free communication, ultimately impaired its ability to prevent the safety problems before they reached the crisis stage. Improvements in communication channels helped Toyota rebound and regain the trust of the employees and stakeholders. They have regained their place in the market and have not had a recall crisis like that one since. Desired outcome It would be my recommendation to adjust the 14 point system to include points that relate to communication and customer responses. Point 9 says “Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others.” For this point, I would say “grow leaders, in our production sites in Japan and abroad, who thoroughly understand the work, live the philosophy, and teach it to others.” This statement feels a bit more inclusive and would also speak to the desire of the company to have leaders and decision makers not only in Japan but on every site so that employees don’t have to wait to have issues resolved. This also minimizes confusion due to culture and linguistics. Point 11, which says “Respect your extended network of partners and suppliers by challenging them and helping them improve,” can be improved by including the internal customer. “Respect your extended......

Words: 2095 - Pages: 9

Continuous Improvement

...CONTINIOUS IMPROVEMENT PROCESS Continuous improvement process is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. * ROLL INTO – INSTITUTE OF QUALITY for processes in place. KAIZEN APPROACH * Feedback: The core principle of CIP is the (self) reflection of processes. * Efficiency: The purpose of CIP is the identification, reduction, and elimination of suboptimal processes. * Evolution: The emphasis of CIP is on incremental, continual steps rather than giant leaps. Key features of kaizen include: * Improvements are based on many small changes rather than the radical changes that might arise from Research and Development * As the ideas come from the workers themselves, they are less likely to be radically different, and therefore easier to implement * Small improvements are less likely to require major capital investment than major process changes * The ideas come from the talents of the existing workforce, as opposed to using research, consultants or equipment – any of which could be very expensive * All employees should continually be seeking ways to improve their own performance * It helps encourage workers to take ownership for their work, and can help reinforce team working, thereby improving worker motivation. The......

Words: 309 - Pages: 2


...There are some weaknesses we found in the Apple company web site that we need to improve. As we know, the weakness of the Apple Company websites ( ) are less promotion event, lack of introduction video on every product, the comparison system and others. Therefore, Apple Company should take action as soon as possible on their weakness to become their strength and compete with their competitors. So there are several ways to improve the weakness of the Apple Company website which are increase promotion in Apple company web site, add video that can explain more specification information about the product and have comparison system with other company product. Firstly, the way to improve problem of less promotion event is increase promotion in Apple company web site. As we know Apple products are very popular among people especially teenagers even products of Apple are very expensive but have high quality. Even though Apple did promotion on their official website before this such as Back To School Promotion 2014 but it’s only limited to some countries (Apple Rebate, 2015). So, Apple should do more promotions that open for all countries. Besides, do more promotions of devices and accessories on Apple webpage. Apple products costlier as compared to other brands but have high quality so, people will take the opportunity to purchase Apple products when there are promotions especially promotion in the website. Secondly, add video that can explain more specification...

Words: 549 - Pages: 3


... took notes and then I practiced what I learned and my sales went up, and up, and up. And soon I was the top sales man. Soon the person who started me was working for me. Within a year I was in charge of all the sales people. Within two years I was in charge of six countries and I had 95 sales people. And my whole life was transformed. SECTION 06 Now what I learned was this. What I learned was the oldest law in human philosophy, the oldest law in human history which is the law of cause and effect. The law of cause and effect says everything happens for a reason. It says the success is not an accident, failure is not an accident. I learned later that my friend who was earning 10 times as much as anybody else had worked for a large company some years before. The large company has been one year training him in professional selling. As a result, he could go anywhere and any country he could sell any products. Because he had the formula, he had a recipe, he had a system. And once he shares the recipe with me, I could sell as much as I wanted, anywhere I went. Once I share it with another people, they can sell as much as they wanted. Today when I travel around the world to countries that I've worked in before where I recruit sales people, I meet them again. And they're millionaires, they're wealthy, they all own their own businesses, they own property, they have large bank accounts. These are people that I recruited new off the street who had no money, had no jobs and had no......

Words: 13481 - Pages: 54