Premium Essay

Talent Loss

In: Business and Management

Submitted By thekid
Words 996
Pages 4
According to the results of a 2011 SHRM Employee Job Satisfaction and Engagement survey “83% of US employees reported overall
 satisfaction with their current job, with 41% of employees indicating they were
“very satisfied” and 42% “somewhat satisfied” Despite this high percentage of 
satisfied employees, the level of overall satisfaction has been trending downward 
since 2009” (SHRM, 2011, p. 3). Why Are We Losing All Our Good People, is a case study about Sambian Partners, an architecture and engineering firm, which believes in promoting an environment where the firm’s designers, engineers and client account managers collaborate to deliver top notch designs. Helen Gasbarian, the CEO, believes Sambian offers a good environment for its people to work in and treats its people right. The case describes how the firm is facing a situation where its top talent is quitting. Helen is surprised by these departures and is working with the firm’s human resource head Mary Donillo to get to the root cause of these departures.
During a time when layoffs and cutbacks plague many organizations, the cost of hiring, training and rebuilding customer relationships is especially high. A CEO like Helen needs to have the frame of mind that she is only as good as the people she oversees. There are a number of issues present that play a part in the talent shortage. The first issue is Helen’s leadership style, which can be summed up as panicky and taking knee jerk short-term actions. Actions like the on the spot promotion of Adrienne, another high potential employee, to prevent her likely resignation. Such actions are likely to hurt the organization more in the long term than help it.
The second issue is Mary’s approach to HR. It is evident that the HR department is run more by Helen than Mary. Mary needs to find her voice and demonstrate to Helen the value of a systematic HR, not one

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