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Target Case Study

In: Business and Management

Submitted By midshipmen123
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1. Itemize the nature of the information security breach at Target and how this adversely affected the organization. Be sure to include and indicate both tangible and intangible losses in preparing your response.

Nature of Breach | Tangible Losses | Intangible Losses | Customer names | Consumer information | Consumer trust | Credit card numbers | Previously stored credit cards | Consumer trust | Credit card security numbers | Security numbers of credit cards | Consumer trust | Credit card expiry dates | Credit card info | Consumer trust | Customer addresses | Addresses | Consumer Trust | Sales data | Sales data | Sense of security |

2. What actions were taken by both Target and the “authorities” to address the crisis, and what is your assessment of each action taken?

Actions Taken to Address the Crisis | Assessment of These Steps | Target ignores warnings | Not a great move | Department of Justice notifies stolen data existence | Good move, shouldn’t have gotten to this | Target removes malware from POS | Good move, should’ve done this sooner | | | add more rows as needed…. | |

3. What reactive steps by Target might have mitigated their losses subsequent to their discovery of the information security breach? Explain/justify your choices.

Reactive Steps | Explanation | Respond to the warning signs exhibited by installed security software | Why would you invest in this security only to ignore it? | Follow procedures put in place to address a security breach | Why would you implement these procedures only to ignore them? | Contact customers | Let them know what’s going on. Better Target delivers the bad news rather that someone else | Contact banks | Let the banks get working on this thing | Contact the news and authorities | Let the people know so the people can get to work fixing it |

4. What...

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